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Today’s eCommerce consumers are no longer confined to a single channel or device for their shopping needs. They have a ton of options, including mobile apps and social media platforms. As a result, businesses are striving to establish a robust multi-channel presence to swiftly engage with their customers. One highly effective approach to achieving this goal is through the implementation of Headless Commerce.
In recent years, investors have shown a significant interest in Headless Commerce platforms and associated solutions, recognizing their pivotal role in shaping the future of online commerce.
Forbes reports that between 2020 and 2021 alone, more than $1.65 billion in funding was directed toward Headless technologies. In response to this evolving landscape, Shopify unveiled the Hydrogen solution in June 2021, designed to facilitate the development of headless Commerce storefronts.
The following article aims to provide a comprehensive understanding of Shopify Hydrogen, shedding light on both its pros and cons.
Shopify offers businesses the Hydrogen framework solution, originally based on React but now being developed with Remix, in conjunction with the global hosting solution known as Oxygen.
In the past, Shopify website developers utilized the platform’s templating language known as Liquid, which often faced performance limitations. Consequently, to ensure top-notch website performance for headless commerce, Shopify businesses require a specialized solution.
Typically, businesses implementing headless projects on Shopify Plus opt for the React framework over Liquid due to its superior technical aspects. Moreover, headless stores on Shopify Plus offer heightened flexibility, customization, and scalability compared to standard headless stores on Shopify.
Therefore, Shopify has introduced a solution that allows both Shopify Plus and standard Shopify businesses to build and advance the most optimized headless eCommerce websites possible. This led to the creation of the Hydrogen framework solution and Oxygen hosting.
Shopify Hydrogen is a React-based framework that empowers developers to craft distinctive and entirely customized frontend Shopify experiences. This framework encompasses all the essential structures, components, and pre-built tools necessary for developers to swiftly create headless stores and deliver personalized user experiences.
Shopify Oxygen is a worldwide hosting solution designed to store custom content, like Hydrogen stores, directly within the Shopify platform. Previously, Shopify businesses seeking to develop Headless Commerce had to depend on third-party hosting providers (e.g., Netlify).
In contrast, Oxygen is supported by Shopify’s extensive global infrastructure, featuring over 100 server locations worldwide. Thanks to this, Hydrogen stores can seamlessly and directly integrate with Oxygen hosting through the Storefront API, eliminating the need for reliance on third-party providers.
In the first quarter of 2023, Shopify unveiled Hydrogen v2, highlighting the web development tool called Remix. This tool has earned recognition from developers as one of the top React frameworks, trailing only behind Next.js. Consequently, Shopify acquired Remix and designated it as the cornerstone of the Shopify Hydrogen solution.
The reason for this lies in the fact that Hydrogen v1 faced performance-related criticisms after some time in operation. The acquisition of Remix is a part of Shopify’s efforts to rectify these issues, leading to the emergence of Hydrogen v2.
While developers tend to favor Next.js over Remix due to its open structure, allowing for greater customization and offering a more favorable developer experience, it doesn’t guarantee output quality and website performance.
Conversely, Remix employs a closed structure that mandates developers to adhere to the framework’s template. This approach closely aligns with Shopify’s SaaS model, providing a web development framework and enforcing developers to follow specific principles during deployment.
This adherence ensures website performance and significantly enhances conversion rates. Therefore, Remix is the ideal solution chosen by Shopify to address the existing performance gaps in Hydrogen stores and enhance the eCommerce experience for customers.
Hydrogen represents Shopify’s investment in the development of Headless eCommerce. Therefore, it’s fair to classify any Shopify store using the Hydrogen framework and Oxygen hosting as a Headless Shopify store.
The Headless architecture has consistently garnered praise from industry experts, who anticipate its continuous evolution. Shopify’s decision to incorporate React – the JavaScript library for frontend interface development – as the cornerstone of the Hydrogen solution underscores this platform’s forward-looking perspective on the future of eCommerce, firmly rooted in the Headless trend.
The launch of Shopify Hydrogen aims to assist businesses in building professional Headless eCommerce websites and providing customers with a seamless multi-channel experience.
Therefore, Shopify extends the capability to seamlessly integrate Hydrogen stores with various third-party applications and platforms like Klaviyo, Gorgias, and Rebuy (to enhance the customer experience), as well as Sanity, Contentful, and Builder.io (for Headless CMS implementation).
Learn more about Headless CMS:
Numerous enterprises choose to implement Headless eCommerce because it grants them full control over the development of the frontend interface, free from the limitations of specific platforms. Shopify Hydrogen also empowers businesses to construct entirely personalized headless website interfaces and integrate essential features for expansion.
Hydrogen solution empowers businesses to leverage the potential of Headless eCommerce, but it’s predominantly a technically-driven endeavor without a user-friendly drag-and-drop interface for non-technical users to easily access and modify.
Hence, the development process necessitates the engagement of highly proficient developers with programming expertise and a specific comprehension of Hydrogen and Oxygen. In this scenario, businesses have two choices: establish an in-house team of developers or partner with an external specialized entity for swift deployment.
Because it relies on the React framework, Hydrogen can assist developers in creating custom frontends, but the backend CMS functionality must be connected to enable the headless eCommerce website’s operation.
However, as of now, Hydrogen is limited to integrating with specific CMS platforms like Sanity, Contentful, and Builder.io, leaving businesses responsible for connecting with others independently.
Much like CMS platforms, Hydrogen supports businesses in integrating with third-party provider applications, but it has rather limited options. Currently, there are only 13 available applications that businesses can incorporate into their Hydrogen store.
In the many years of implementing Headless eCommerce for numerous clients across various countries, SECOMM has noticed an increasing demand for creating Headless websites using the Shopify platform. Now, businesses have a choice: they can either leverage Shopify’s tech stack (Hydrogen and Oxygen) or build a custom stack tailored to their unique requirements.
This further solidifies Shopify as one of the most flexible eCommerce platforms today, leading the way towards the next generation of eCommerce experiences.
Contact us or call SECOMM’s hotline (02871089908) for a free consultation.
In recent years, BigCommerce has achieved a significant milestone as it emerges as one of the preferred platforms for eCommerce website development among numerous online businesses. According to BuiltWith, there are presently 45,952 operational websites utilizing this platform.
This article will highlight 10 notable eCommerce websites from around the world, spanning various industries, that have adopted BigCommerce for their operations.
Skullcandy opened its first store in 2015 in Park City, Utah, and it remains the company’s exclusive physical retail location in the United States due to its primary online sales strategy. Skullcandy is a technology brand known for crafting headphones and speakers with a youthful and modern style. Their eCommerce website is developed using the BigCommerce platform.
Aside from seasonal promotions, Skullcandy provides customers with diverse payment choices, including PayPal, VISA, MasterCard, and even a Buy Now, Pay Later option through Klarna.
BURROW is an online furniture brand that specializes in offering seasonal furniture and sofas with a minimalist, modern, and vibrant style. The company’s approach revolves around three key principles to deliver unique value to customers. First and foremost, they have built their eCommerce website on the BigCommerce platform, encouraging online shopping through enticing promotions, illustrative product videos, and free shipping. Secondly, their products are known for their custom designs, high durability, multifunctionality, compactness, portability, and versatility to fit into various spaces. Lastly, BURROW places a strong emphasis on building a community that connects customers from all around and enhancing brand awareness.
LARQ is renowned for its stylish and compact reusable water bottles, designed with sustainability in mind. These bottles are manufactured using advanced technologies like PureVis and NanoZero to ensure high water quality. LARQ’s bottles possess self-cleaning capabilities, utilizing UV-C LED lights to eliminate up to 99.99% of bacteria.
These exceptional features led to a significant $1 million investment from Shark Tank. LARQ has developed its eCommerce website using BigCommerce, complete with a dedicated Basq Magazine section where they share valuable insights on hydration with their customers.
The premium beauty brand, Molton Brown, hailing from the UK, has also used the BigCommerce platform to build their eCommerce website. Their product range, spanning fragrances, hand washes, essential oils, scented candles, and bath & body products, is entirely manufactured in the UK and is cruelty-free. Their product packaging is crafted from high-quality reusable glass, adhering to eco-friendly standards.
At present, the company exclusively offers online shopping services to customers in the US, Japan, and the majority of European regions. Molton Brown consistently introduces seasonal collections, special occasion sets, gender-specific product lines, and personalized gift recommendations, simplifying the shopping experience for their customers.
Tommie Copper is a brand that specializes in offering comfortable, lightweight fashion products designed to reduce pain and aid in functional recovery for both men and women. With a strong emphasis on expanding online sales, the company has invested significantly in its eCommerce website using the BigCommerce platform. They have also implemented various customer engagement programs to encourage more shopping. One notable initiative is the Customer Loyalty Program, featuring three tiers: Score, Performance, and Pro-Grade, with detailed and precise instructions on point accrual and redemption.
Saddleback Leather is a company specializing in handcrafted leather goods, and they develop their eCommerce website with BigCommerce. Their product range is extensive, encompassing items such as bags, backpacks, belts, and even intricately designed mouse pads. Visitors to their website are greeted with a distinct “Texan” design aesthetic and captivating narratives. Notably, customers can also become part of the Saddleback Club, granting them access to exclusive and appealing member-only offers.
Barron Designs stands as a top-tier brand specializing in the design and provision of premium interior and exterior products crafted from high-quality materials like wood, tiles, and stone. Their diverse product range includes wooden doors, stone fireplaces and chimneys, mailbox posts, engineered wood panels, and more. Barron Designs has developed its eCommerce website using the BigCommerce platform, offering a multitude of features to ensure the best shopping experience for customers.
When customers browse and click on their favorite products to view details, they can choose colors and select options such as fire resistance and UV protection before placing an order. The production and delivery times typically range from 2 to 4 weeks. For those interested in sampling a product, they can simply click on the option, and a complimentary mini-size sample will be sent to their doorstep. Furthermore, a discount coupon will be emailed to encourage customers to make a full-size purchase.
SugarBoo & Co is a well-known BigCommerce eCommerce website that offers a wide range of handmade products for personal and household use. It offers a diverse range of handmade products for both personal and household use, including items like notebooks, decorative pieces, ceramic dishes, baby toys, and more. To provide an excellent online shopping experience, the company offers multiple payment methods, including well-known options like ShopPay and AfterPay.
SugarBoo & Co’s blog section is filled with interesting content, regularly sharing tips on gift selection, the advantages of using ceramic products, home decorating ideas, and more. Plus, during special occasions and holidays, the website provides customers with a selection of discounted shopping suggestions.
Autograph Foliages is a prominent brand in the United States, specializing in landscaping solutions for both homes and commercial establishments. The company offers a diverse range of collections, including seasonal and holiday-themed foliage like Christmas decorations, catering to the needs of families and businesses. What sets Autograph Foliages apart is its enduring partnerships with major entities such as Walt Disney World, Universal Studio, Warner Bros, and Seaworld Parks & Entertainment, a testament to the superior quality of its foliage products.
Their website, developed on the BigCommerce platform, prominently displays new and seasonal products. To access the pricing details for specific items, customers must register an account on the website. They can also subscribe to receive weekly newsletters containing valuable tips on plant care, decoration, and more.
Established in 1999 and officially launched its products in 2000, Body Bliss specializes in a wide range of personal care items. With over two decades of development, the company has continually researched and refined its products to prioritize customer health, using gentle and environmentally friendly ingredients.
Body Bliss’s BigCommerce website follows a minimalist design, featuring well-organized product categories for easy customer navigation. The site also offers appealing incentives such as complimentary gifts and free shipping. Furthermore, the company uses Instagram to engage with customers and it is seamlessly integrated into the website to keep customers updated on the latest updates.
This is SECOMM’s summary and review of 10 eCommerce websites that have achieved success using the BigCommerce platform, effectively capturing customers and leading in their industries.
Related content: BigCommerce 2023: Pricing, Features, Pros and Cons
With a wealth of experience helping clients in various countries deploy eCommerce, SECOMM specializes in providing consulting services with professional eCommerce deployment solutions.
Get in touch with SECOMM or call the hotline at 02871089908 today to receive free support and expert guidance.
BigCommerce is one of the most popular eCommerce website-building platforms today. Its flexibility, user-friendliness, cost-effectiveness, and a wide array of built-in tools and features make it a preferred choice for businesses of all sizes.
This article aims to clarify the definition of BigCommerce, its features, pros and cons to provide businesses with valuable insights into the multitude of platforms available for selection.
Established in 2009, BigCommerce is a user-friendly platform tailored for businesses of all sizes and technical expertise to start developing their own eCommerce websites. Over the years, BigCommerce has emerged as one of the most feature-rich platforms, encompassing all the essentials for website creation, search engine optimization, marketing, and more, all at a cost-effective implementation.
In addition, BigCommerce is known as a SaaS eCommerce solution, which means businesses subscribe on a monthly basis, and the platform takes care of hosting, maintenance, and system security matters.
BigCommerce provides three pricing plans tailored for small and medium-sized businesses (Standard, Plus, Pro), priced between $29 and $299 per month, each equipped with essential features. Moreover, the platform offers a customizable plan (Enterprise) for large businesses based on their deployment requirements.
The table below illustrates the cost variations among these four pricing plans and includes some relevant factors:
Despite several differences, all four packages share some common points:
Key features of BigCommerce, available in all four pricing plans, include:
The features available in the ‘Standard’ plan are consistent across all four pricing plans. However, there are some advanced features that are not included, and businesses may need to consider upgrading their plan to access these specific features. Here’s a breakdown:
In addition to the ‘Standard’ features, this plan offers:
The ‘Pro’ plan encompasses all ‘Standard’ and ‘Plus’ features, along with:
Designed for large-scale enterprises, this top-tier package includes all features from the previous packages and introduces several advanced capabilities:
BigCommerce, designed as a SaaS platform, boasts user-friendliness catering to both tech-savvy and non-technical users. It offers a wide range of themes to facilitate swift website development and provides an array of tools for executing promotional campaigns.
When compared to other SaaS platforms, BigCommerce stands out for its capacity to offer a comprehensive set of built-in features and tools across its pricing plans. This results in cost savings for businesses, reducing their reliance on third-party applications and plugins, which can often incur extra expenses. Moreover, these features have been fine-tuned to boost performance and streamline the eCommerce management process.
BigCommerce also provides its users with the BigCommerce mobile app, enhancing the convenience of managing, monitoring, and updating their eCommerce websites.
Unlike Shopify, which offers a range of reports and analytics based on the pricing plan chosen, BigCommerce provides professional-level reporting and analytics across all its solution packages. These encompass customer reports, sales reports, financial reports, marketing reports, and more. Moreover, for businesses in need of more extensive data capabilities, BigCommerce offers a wide app library for easy integration with third-party software
BigCommerce distinguishes itself from competitors by providing multi-store support across all of its pricing plans. This feature is especially advantageous for businesses that operate multiple stores or are active in various segments, such as B2B and B2C. With the Standard plan, a business can create up to 3 stores, while the Plus and Pro plans allow for 5 and 8 stores, respectively. In contrast, Shopify, a leading SaaS platform, offers multiple store capabilities exclusively through its Shopify Plus solution, which starts at a monthly cost of $2,000.
Using BigCommerce helps businesses save costs in various aspects such as hosting, maintenance, updates, and security. BigCommerce handles these tasks, eliminating the need for additional expenses. Regardless of the chosen pricing plan, BigCommerce doesn’t impose transaction fees, provides unlimited bandwidth and file storage without extra charges, and permits the creation of an unlimited number of staff accounts.
In addition, compared to Shopify, where businesses may incur significant costs to integrate third-party apps and utilities for enhanced functionality, BigCommerce includes essential features tailored to each plan. This integrated approach results in significantly more cost-efficient operations.
When compared to other SaaS platforms like Shopify or Squarespace, the cost of using the BigCommerce platform seems relatively higher.
Plus, businesses must continue to pay this ongoing fee along with any charges for third-party services (if applicable) on a monthly basis, without ownership or control over the source code and system data.
On the other hand, open-source platforms such as Magento or OpenCart require businesses to make a one-time payment for both usage and service integration fees, granting them long-term ownership of the source code and system data.
Just like other SaaS eCommerce platforms in the market, BigCommerce retains ownership and control over the source code and data of the entire eCommerce website system.
In practical terms, this means that all of a business’s eCommerce data becomes closely tied to BigCommerce’s database. Therefore, if a business wishes to migrate to another platform in the future, it can only access CSV files containing a portion of its data.
Additionally, while it’s exceptionally rare, in the unlikely event that BigCommerce were to suddenly cease all operations, all data related to a business’s activities on this platform could potentially be lost.
At the time of writing, BigCommerce provides users with a selection of 12 free themes and approximately 180 paid themes. This count is somewhat limited in comparison to other SaaS platforms like Wix or Squarespace.
The free themes come with modern and professional interfaces, suitable for businesses to start their eCommerce website journey. However, these themes are quite similar to each other, differing mainly in color schemes.
In reality, despite the claim of having 12 themes, users often discover only around 5-6 truly distinctive options.
The paid themes, on the other hand, come with a price tag ranging from $195 to $395, and some of them may have similar designs.
However, BigCommerce offers a significant advantage: all the free and paid themes are visually appealing and highly responsive. This means that these themes can automatically adapt their layouts to suit various screen sizes, including smartphones, tablets, desktop computers, and more.
For many years providing eCommerce solutions for clients across the globe, SECOMM has observed a growing trend when it comes to eCommerce website development, particularly on the BigCommerce platform.
To gain a deeper understanding of BigCommerce and how to deploy it the right way, feel free to reach out to us or call our hotline at 02871089908 for free consultations.
Point of Sale (POS) is a system employed by businesses to handle sales transactions, monitor inventory levels, manage customer relationships, generate revenue reports, and conduct business analysis, among other functions. By implementing POS, businesses, particularly SMEs, gain a comprehensive understanding of their operational activities and streamline their management processes.
In this article, SECOMM will evaluate and compare the five most widely-used POS software solutions among small and medium-sized enterprises, including Clover, KORONA POS, KiotViet, and POS365.
Clover is a POS software developed by Clover Network Inc, aimed at offering an integrated solution for handling sales and payments for both small and medium-sized businesses. Clover provides POS solutions across various industries, including restaurants, services, retail, and more. Specifically, the costs associated with implementing Clover’s POS for retail SMEs are categorized into three primary packages:
Ease of Use: The Clover interface is intuitive and user-friendly, making it easy to navigate on the touchscreen and access system functions.
Customization: Users have the flexibility to tailor the interface and configure the system to meet their individual needs. This includes modifying screen layouts, customizing function buttons, and setting options to align with specific business operations.
Offline Support: Clover is equipped to function offline, a valuable feature in the event of an internet connection disruption. Transaction data is securely stored and automatically synchronized once connectivity is restored, ensuring uninterrupted business operations.
High Initial Costs: Clover carries a higher initial price tag compared to alternative POS solutions, particularly for businesses choosing the comprehensive payment package. This may pose a barrier for smaller businesses operating with limited financial resources.
Invoice Formatting Limitations: Clover has some limitations regarding invoice formatting and customization, which can pose challenges for businesses with specific requirements for invoice formats and content. For example, adding special liquor consumption taxes, collecting stamps on invoices for grocery stores, and so on.
Rely on the Clover Ecosystem: Clover POS functions optimally within the Clover ecosystem and may not seamlessly integrate with diverse management systems such as CRM, ERP, etc., offered by different brands.
KORONA POS is a retail system developed by KORONA, intended to assist in sales management, payments, and inventory control for small and medium-sized businesses.
Currently, KORONA POS offers a range of solution packages for businesses to select from:
User-Friendly Interface: KORONA POS boasts a straightforward and user-friendly interface, ensuring ease of use even for employees lacking prior experience with POS systems.
Regular Updates and Upgrades: KORONA POS offers frequent updates and improvements to enhance its features and resolve issues, all while ensuring uninterrupted daily business operations.
Cross-Platform Compatibility: KORONA POS is compatible with multiple platforms, including desktops, laptops, tablets, and smartphones. This flexibility enables sales staff to process transactions and manage sales from virtually any location.
Internet Required: KORONA POS relies on a continuous internet connection to operate. Disruptions in the network connection can lead to interruptions or even render transactions and management tasks impossible.
Vendor Risk: When businesses adopt KORONA POS, they become reliant on the vendor for system maintenance and upgrades. Any issues or service deviations from the vendor can have an impact on the business’s operations.
POS System Migration Challenges: If a business has been using a different POS system and intends to switch to KORONA POS, the transition process can be intricate and may require a significant investment of time, effort, and resources to migrate all data effectively.
KiotViet is a business management and retail point-of-sale system catering to retail stores and restaurants. KiotViet provides an array of sales management features and tools, encompassing payment processing, inventory control, customer management, order handling, delivery, reporting, and business analysis.
KiotViet offers three options for implementing their POS system:
Ease of Use: KiotViet has a user-friendly interface with tailored support for Vietnamese users, eliminating the need for extensive technical expertise during setup and operation.
Seamless Integration: KiotViet offers flexible integration with various peripherals like printers, barcode scanners, payment devices, and other applications such as inventory management, HR management, and financial systems. This results in a comprehensive POS system for effective business management.
Efficient Inventory Management: KiotViet facilitates efficient inventory management, simplifying the process of updating product information and merchandise categories. Therefore, businesses can maintain control over inventory levels, monitor stock movements, and ensure on-time product availability.
License fee: KiotViet necessitates monthly or yearly license fee, which may pose challenges for small or recently formed businesses operating with limited funds.
Limited customization: While KiotViet provides some customization options, the capacity for complex customization to cater to individual business requirements may be limited.
Limitations in Niches Industries: KiotViet primarily targets retail and restaurant businesses, which implies that certain features or management procedures may not be well-suited or could be restricted for niche industries such as electronics, pets, agriculture, and others.
VNPAY-POS, an ‘All-in-one’ solution developed by VNPAY, consolidates numerous features into a single device to comprehensively fulfill a business’s sales and payment management requirements.
VNPAY currently extends two primary options to businesses and organization using VNPAY-POS:
Diverse Payment Methods: VNPAY-POS allows businesses and individuals to accept payments from customers using a range of electronic payment methods, including e-wallets, bank cards, QR codes, and bank transfers.
Appealing Incentives and Comprehensive Support: In addition to its core features, the solution offers advanced functionalities like support for 0% installment plans, cross-selling services, quick and professional 24/7 registration assistance.
Optimized Sales and Business Management: A VNPAY SmartPOS device goes beyond payment processing, performing various tasks such as digital menu display, item selection, order placement, invoice printing, sales management, data extraction, and more. This streamlines operational costs for businesses.
Ongoing Costs: VNPAY POS may entail increasing monthly ongoing costs or transaction charges for payment processing, potentially straining businesses with limited financial resources.
Feature Limitations: In comparison to certain other POS systems, VNPAY-POS has limitations in its feature set, particularly in tailoring solutions to meet the specific needs of individual businesses.
Hardware Compatibility: VNPAY-POS mandates specific hardware prerequisites for operation, such as tablets or mobile devices supported by VNPAY. This could necessitate an initial investment for adopting VNPAY-POS.
POS365 is a cloud-based POS system developed by 365 Technology Corporation. POS365 provides a comprehensive solution for retail businesses, restaurants, cafes, and related industries.
Currently, POS365 offers three packages for businesses:
Vietnamese business-friendly: POS365 has a modern interface that’s easy to navigate, with features thoughtfully tailored to Vietnamese business practices.
Diverse Features: POS365 offers a comprehensive set of sales and business management tools, encompassing inventory control, order processing, warehouse management, customer relations, staff oversight, and business reporting.
Multi-Branch Management: POS365 facilitates the management of multiple branches and sales points through a unified system, simplifying business expansion and operation oversight.
Limited customization: POS365 comes with certain limitations regarding customization and specific business requirements adjustments. This can pose challenges for businesses with unique needs or customization preferences.
Internet required: POS365 relies on a stable internet connection to function. If there’s an internet disruption, payment processing and business management may experience interruptions.
Limited security: Because POS365 is an online system, there’s a higher risk of cyberattacks or data breaches. Businesses need to implement appropriate security measures to safeguard customer information and business data.
Related content: Top 5 best POS software for large-scale enterprises in 2023
Above is a brief overview of 5 POS software solutions widely used by SMEs to enhance business efficiency. Businesses need to consider various factors to select the most suitable POS system.
Much like searching for the right eCommerce platform that fits a business model, the quest for a suitable POS system can be equally challenging, especially for large enterprises.
In this article, SECOMM will delve into the top five widely favored POS software solutions by large corporations today, including Square, Lightspeed Retail, LS Retail, Heartland Retail, and Shopify POS.
Square POS, developed by Square, is a highly favored POS system among many international large-scale enterprises due to its cost-free setup. However, Square applies fees for each transaction executed on the POS, amounting to 2.6% and 10 cents for every tap, dip, or swipe. For the ‘Buy Now, Pay Later’ payment scheme, the fees are 6% and 30 cents. Furthermore, Square provides a tailored POS package for businesses generating revenue exceeding $250,000.
Types of POS system: Tablet-based POS system, Mobile POS system, Cloud-based POS system.
It’s free: Square software is completely free to use, without any charges for setup or monthly licenses.
It’s User-Friendly: Square offers a straightforward and intuitive user interface, making it easy for users to quickly adapt to and utilize the system effectively.
It’s flexible: Square empowers businesses to execute sales transactions from virtually anywhere using mobile devices like smartphones or tablets. This flexibility enables businesses to reach and serve customers at any time and place.
Costs Increase with Each Transaction: Square applies transaction fees (2.6% + 10 cents) to every payment processed. While its fee structure is relatively competitive, businesses with substantial sales volumes may find these fees impacting their overall profitability.
Limited Hardware Compatibility: Typically, POS systems are designed to work seamlessly with hardware provided by Square. This means that businesses might encounter challenges when attempting to utilize hardware from alternative suppliers or integrate with existing brand-specific POS systems.
Feature Constraints: Square does have some feature limitations compared to other POS systems. For instance, functionalities like multi-store management, membership card integration, or compatibility with various other business management software may be limited.
Lightspeed Retail is a tailored POS solution crafted for businesses operating across diverse industries. It earns praise for its wide-ranging features, high level of customization, and its seamless integration capabilities with various applications and services.
Types of POS system: Tablet-based POS system, Mobile POS system, and Cloud-based POS system.
Multi-Industry: Lightspeed Retail is specifically crafted to cater to a wide array of industries, including retail, restaurants, coffee shops, spas, salons, and more. This versatility positions Lightspeed as a multifunctional solution across various sectors.
Integration and Scalability: Lightspeed seamlessly integrates with numerous other applications and services, encompassing inventory management systems, online ordering platforms, integration with online sales channels, and much more. This flexibility enables businesses to scale and tailor the system to meet their unique requirements.
Customer Support: Lightspeed earns accolades for its top-notch customer support, offering assistance through phone, email, and online channels. The friendly and professionally trained support team is adept at resolving a multitude of issues.
High Costs: Lightspeed is associated with a higher price point in comparison to several other available POS solutions in the market.
Complex Initial Setup: The initial setup and configuration of Lightspeed can prove intricate for users lacking prior tech experience. Accurate installation, coupled with appropriate configuration, is essential to guarantee stable operation.
Internet Required: As an online POS system, Lightspeed relies on a consistent internet connection for optimal performance. Any disruptions or instability in the internet connection can lead to transaction processing issues and hinder system access.
LS Retail stands as a top-tier provider of POS and ERP software grounded in the Microsoft Dynamics platform. It is meticulously tailored to oversee the entirety of business operations across diverse sectors, including retail, restaurants, hotels, pharmacies, and gas stations.
LS Retail extends three solution packages for businesses to select from:
Types of POS system: Tablet-based POS system, Mobile POS system, and Cloud-based POS system.
Holistic Management: LS Retail offers an integrated POS and ERP solution, facilitating the synchronization of business data and more efficient management across both systems.
Multi-Channel Sales: LS Retail supports a diverse array of sales channels, encompassing traditional brick-and-mortar stores, eCommerce websites, and mobile point-of-sale (mPOS) kiosks. This broadens business horizons, reaching a larger pool of potential customers.
Efficient Inventory Management: LS Retail delivers real-time inventory management algorithms, empowering businesses to govern stock levels, item locations, and optimize procurement processes. This results in reduced shortages and excess inventory, ultimately enhancing operational efficiency.
High Costs: As LS Retail is a comprehensive POS and ERP solution, both ownership and maintenance costs may be considerably high for businesses.
Technical Expertise Required: Implementing LS Retail mandates that your business’s workforce possesses specialized technical skills and undergoes dedicated training
Dependency on Microsoft Dynamics: LS Retail is built on the Microsoft Dynamics platform, meaning the implementation and enhancement of the LS Retail system hinge on the evolution of Microsoft Dynamics, influencing bug fixes and the incorporation of the latest updates to some degree.
Heartland Retail is a cloud-based point-of-sale (POS) platform tailor-made for retail businesses.
As of now, Heartland levies a fee of $89 per month per point of sale for their POS software. Furthermore, this platform provides payroll services starting at $89 per month for 1-5 employees and payment processing services with a cost of 2.6% per successful transaction, alongside 10 cents for each tap, dip, or swipe.
Type of POS system: Cloud-based POS system
User-Friendly Interface: Heartland Retail boasts a user-friendly and intuitive interface. Sales staff can easily navigate between functions, process payments, and engage with customers effortlessly.
Smart Reporting and Analysis: Heartland Retail offers sophisticated analytical tools and reporting capabilities, empowering businesses to gain a deeper insight into their performance and consumer trends.
Integration with Auxiliary Systems: Heartland Retail is equipped to seamlessly integrate with various auxiliary systems, including accounting, human resources management, and customer relationship management (CRM) systems. This integration facilitates the creation of a comprehensive information system, enhancing the efficiency of different departments within the organization.
Inefficient Customer Support: Numerous customer feedback reports cite limitations in customer support, with varying response times from Heartland Retail’s support team and inconsistent answers or solutions. This can pose difficulties for businesses requiring swift assistance or specific solutions.
Multi-Store Management Constraints: Heartland Retail lacks robust and flexible multi-store management features for companies operating beyond the U.S., as the company’s primary headquarters is exclusively located in the U.S.
Limited New Features and Updates: Heartland Retail doesn’t frequently introduce new features and updates, unlike some other POS systems. This limitation may hinder the adoption of the latest technologies and trends in the industry.
Shopify POS is a POS solution designed by Shopify, catering to businesses utilizing their platform and seeking sales management software to effectively manage their business affairs. The usage cost for Shopify POS amounts to $89 per month per location, with a reduced rate of $79 per month per location for businesses opting for an annual subscription.
Ease of Use: Shopify POS boasts a straightforward and friendly admin interface, designed for quick staff adaptation, reducing training time, and minimizing data entry errors.
Seamless Integration with the Shopify Platform: It smoothly integrates with eCommerce websites built on the Shopify platform, enabling businesses to efficiently manage both physical and online stores from one centralized platform, resulting in time and resource savings.
Customization: Shopify POS enables businesses to customize the interface, product labels, invoices, and create brand introduction pages for brick-and-mortar stores, among other features.
Types of POS system: Tablet-based POS system, Mobile POS system, Cloud-based POS system
Exclusive to the Shopify System: Since this software is built by Shopify, it can only be integrated with this platform.
Complexity with Multiple Stores: While Shopify POS offers multi-store management capabilities, handling and configuring various stores can become intricate as the number of stores grows. Businesses must invest sufficient time in meticulous management, maintenance, and information updates for each individual store.
High Transaction Fees: When using Shopify POS, businesses are required to pay transaction fees (ranging from 2.4% to 2.6%) for each transaction. These fees can add up, especially for businesses with a large volume of transactions.
Above is a brief comparison of five POS software systems widely used by many large businesses to enhance the efficiency of their operations. Businesses need to consider various factors to select the most suitable POS system.
The Point of Sale (POS) software system stands as a crucial management system for all types of enterprises, be it online, offline, or O2O (online to offline) businesses.
POS or Point of Sales is sales management software that empowers businesses to efficiently monitor all their business activities, anytime and anywhere. In essence, POS is a complete system comprising both hardware and software components, or it can be as straightforward as a point-of-sale device, such as a computer, tablet, smartphone, receipt printer, and so on.
With its robust management capabilities, POS helps businesses oversee and process sales transactions, calculate payments, generate invoices, manage inventory, handle customer relationships, and deliver crucial insights regarding sales performance.
There are four main types of POS systems that businesses commonly use today, including Legacy POS system, Tablet-based POS system, Mobile POS system and Cloud-based POS system.
The Legacy POS system, also known as on-premise POS, is a type of point-of-sale system that relies on conventional hardware and software to handle sales transactions and manage local data. This means that all transactions and information are stored on a single device, with businesses only able to access the data from that specific device.
As a result, traditional POS systems often require installation and configuration at each individual point of sale, and they typically lack remote accessibility. This can slow down the integration process with eCommerce systems.
For example, some legacy POS systems include Aloha, Oracle MICROS, Squirrel Systems, and more.
A Tablet-based POS system is a type of POS system that employs tablets as the main devices for processing sales transactions, rather than relying on conventional computers or standalone POS equipment.
Due to its reliance on hardware that is familiar to many, integrating this POS system with eCommerce platforms and training staff tends to be more straightforward compared to legacyPOS systems.
Examples of well-known Tablet-based POS systems include Lightspeed POS, Square, Shopify POS, and others.
A Mobile POS system is a type of POS that employs mobile devices like smartphones, tablets, or wearable devices for handling sales transactions. This allows sales staff to move freely within the store or conduct transactions directly at the customer’s location.
This functionality enables sales associates to access product details and customer records via the Mobile POS system, facilitating inventory checks and offering personalized recommendations to customers. Just like Tablet-based POS systems, integrating and training staff to use Mobile POS systems is generally uncomplicated.
Some widely used Mobile POS systems include Lightspeed POS, Clover, Square, and others.
A Cloud-based POS system leverages cloud computing technology to store and process sales data. Instead of keeping data on local computers or in-house servers, this system adopts an online approach to manage and access data from any device with an internet connection.
The majority of modern POS systems are cloud-based because they offer various advantages, including remote accessibility, flexibility, easy integration, and scalability. They enable businesses to oversee multiple points of sale from a unified platform, providing real-time data and insights for informed decision-making. Furthermore, Cloud-based POS systems reduce hardware demands and installation costs when compared to other POS solutions.
Some prominent examples of top Cloud-based POS systems for businesses include Lightspeed POS, Square, Clover, and others.
The POS system streamlines and automates the sales process, ensuring faster and efficient transactions. Businesses can swiftly process payments, precisely calculate totals, and produce invoices or receipts within mere seconds.
The POS system empowers businesses to actively monitor and manage their inventory in real-time, receiving alerts when products are running low and automatically initiating reorder processes. This helps prevent stock shortages or excess inventory, ultimately optimizing inventory levels and reducing storage expenses.
The POS system offers the ability to analyze and report detailed revenue data, empowering businesses to monitor their performance, understand consumer trends, identify favored products, and so forth. Consequently, this data forms the basis for businesses to strategize for the future.
The POS system simplifies the process of monitoring each employee’s sales volume, work hours, and performance indicators. Consequently, businesses can obtain precise data for calculating individual commissions, streamline payroll processing, and identify high-performing team members or those requiring further training.
Overall, POS stands as a vital management software within any eCommerce business framework. Businesses should conduct thorough research on different POS system types to choose the most fitting and effective management software in line with their business model and strategy.
Contact SECOMM or dial our Hotline at (02871089908) for consultation and the implementation of your POS system
The 2022 Headless CMS market was valued at approximately $592.43 million and is projected to reach $672.09 million by the end of 2023. These figures come as no surprise as Headless CMS has become increasingly popular in recent years due to the numerous benefits it offers to businesses. These benefits include cost-effectiveness, the ability to distribute and repurpose content across various channels, high customization and flexibility to work with any technology or framework, a future-proof architecture that can seamlessly integrate with third-party services, and adaptability to emerging technologies.
These advantages have encouraged businesses to adopt Headless CMS to enhance their online presence. However, the first crucial step is selecting the most suitable platform from the many excellent options available.
This article will provide an overview of the top 10 leading Headless CMS platforms, highlighting their distinctive features, as well as their pros and cons, to assist businesses in making an informed choice
Sanity stands out as a cloud-based Headless CMS platform that provides businesses with a suite of tools for content creation, editing, organization, and publication. Renowned for its remarkable flexibility and impressive scalability, this platform accommodates projects of varying complexity, from straightforward to intricate. Sanity offers robust support for developers working with an array of frameworks including React, Vue, Next.js, Nust.js, Remix, Svelte, Eleventy, Gatsby, and more.
Moreover, it extends its compatibility to multiple programming languages like JavaScript, PHP, Rust, and others, enabling businesses to seamlessly integrate with diverse platforms such as Shopify, BigCommerce, Algolia, Commerce Layer, Mux, Cloudinary, Transifex, and more.
Sanity offers four solution packages for businesses to choose from:
Storyblok is a leading API-first Headless CMS that prioritizes businesses’ ability to effortlessly generate, oversee, and disseminate content across multiple platforms. This software offers a user-friendly interface, empowering content marketers to efficiently oversee and adapt content without demanding extensive technical proficiency. Storyblok also aids developers through various APIs like GraphQL, Management API, and Content Delivery API, and is compatible with frameworks such as React, Vue.js, Angular, Nuxt.js, Next.js, and Gatsby.
Storyblok offers a variety of solution packages for businesses, including:
Contentful stands out as an API-first Headless CMS, prized for its adaptability and remarkable scalability. It enables businesses to effortlessly craft, oversee, and distribute content across diverse channels and devices, encompassing websites, applications, IoT gadgets, and beyond. Contentful boasts a rich assortment of APIs, such as REST, GraphQL, Content Management API, Content Delivery API, and Content Preview API, among others.
Contentful currently offers three solution packages:
Strapi is an open-source JavaScript-based Headless CMS celebrated for its robust customization and expansive capabilities. Strapi provides developers with a wide array of APIs, including REST, GraphQL, Entity Service, Query Engine APIs, and more. Furthermore, it seamlessly integrates with popular frameworks such as Vue.js, Angular, React, Next.js, Eleventy, Svelte, and more.
Notably, Strapi boasts a user-friendly interface, empowering content marketers to swiftly create, edit, and publish content without the need for extensive programming skills. This reduces reliance on developers. Additionally, Strapi shines with its Omnichannel capabilities, enabling content dissemination across diverse channels, including websites, apps, and IoT devices.
Strapi offers four solution packages for businesses to choose from:
Self-hosted (self-hosted by the business)
Cloud (hosted by Strapi)
Hygraph is a federated content platform that enables the integration of content data from various sources and backends into a single storage repository through a GraphQL API without the need to move or create multiple copies of that content.
Headless CMS vs Federated Content Platform
user interface, enabling the distribution of content across various digital channels. However, in line with technological advancements, CMS providers are attempting to consolidate all content data within the CMS itself, creating what is known as a Content Hub, from which they distribute content.
Nonetheless, this approach has its drawbacks as it necessitates continuous data synchronization, which may not always ensure data accuracy when delivered to diverse channels. In such scenarios, a Federated Content Platform offers a pragmatic solution by integrating and storing content and data from any third-party system via GraphQL API or REST API, subsequently distributing the original data to multiple channels.
Looking at the scenario with Hygraph, it serves as a central hub for integrating and storing data from various sources. Acting as an API gateway, any changes made to the original data are first updated within Hygraph and then distributed to one or more front-end platforms. Users of Hygraph can access this updated data from multiple sources but are unable to make direct edits, preventing the proliferation of multiple data versions.
Hygraph offers three main solution packages for businesses:
Brands that use Hygraph include Samsung, Shure, Booking.com, Philips, Telenor, Ashley, Dr. Oetker, Neat, Dmarket, Flybondi.com, etc.
To learn more about Headless CMS and choose the right deployment platform, please contact SECOMM or call our hotline at (028) 7108 9908 for a free consultation.
OpenCart and Magento have consistently been pitted against each other as open-source platforms for businesses in need of building specialized eCommerce websites, particularly for enterprises and corporations.
So, which of these open-source eCommerce platforms, OpenCart or Magento, is the right fit for your business?
OpenCart is a freely developed open-source eCommerce platform designed in PHP. It’s favored for its user-friendliness and simplicity, boasting an easy-to-navigate admin dashboard that allows product management, promotions, order processing, and reporting without requiring technical expertise.
OpenCart offers two options for businesses:
As per Build With data, OpenCart has been adopted by over 400,000 websites, primarily by small to medium-sized businesses in the United States, Russia, the United Kingdom, Ukraine, and Brazil.
Related Reading: What is OpenCart? Key Pros and Cons of OpenCart
Magento (Adobe Commerce), much like OpenCart, is an open-source eCommerce platform developed using the PHP programming language. Magento stands as the ‘pinnacle’ among all open-source eCommerce platforms due to its comprehensive control and high scalability, offering a plethora of specialized features.
At present, Magento provides three primary editions, which are:
According to BuildWith, Magento supports over 160,000 websites, with significant popularity among large businesses in the United States, the United Kingdom, the Netherlands, and Germany.
Given the differences in service offerings between the paid versions of OpenCart and Magento, this SECOMM article will focus on comparing the two free versions.
Related Reading: What is Magento? Key Pros and Cons of Magento
Overall, OpenCart and Magento are both open-source platforms developed using PHP. They are both robust eCommerce platforms with powerful features and a multitude of additional utilities.
The usage costs of OpenCart and Magento are quite alike, as both offer free enterprise versions that can be downloaded and installed without any charges.
Since they are open-source platforms, both possess exceptional customization capabilities for integrating third-party add-ons.
This enables businesses to effortlessly install and manage various management systems like POS, ERP, CRM, and others within a single system.
OpenCart offers an extensive library of extensions, with approximately 13,000 extensions at your disposal. Likewise, Magento boasts a vast collection of extensions, with over 5,000 to choose from.
Both platforms enable businesses to enhance their eCommerce websites with a plethora of additional features using these extensions, eliminating the need for coding concerns.
OpenCart is recognized as being more user-friendly for beginners, primarily due to its intuitive interface and straightforward installation process. However, businesses should still possess a basic level of technical knowledge related to hosting, FTP (File Transfer Protocol), security upgrades, and the like.
Within the admin dashboard, users can effortlessly navigate through sections such as ‘Catalog,’ “Extensions”, “Sales”, “System”, “Reports”, and “Help”.
Magento isn’t a “playground” suited for beginners due to its intricate installation process, which demands a high level of technical expertise to set up.
While Magento 2 is considered more user-friendly than Magento 1, the admin dashboard still offers a multitude of options that can pose challenges for newcomers, especially when it comes to understanding Magento-specific terminology, resulting in a time-consuming learning curve.
OpenCart provides around 500 themes, available in both free and paid options (ranging from $60 to $70), catering to diverse industries. This platform enables businesses to preview their website’s appearance with various themes before making a purchase. Subsequently, businesses can customize these themes according to their specific needs.
In the case of Magento, businesses have three options for creating user interfaces:
In summary, both OpenCart and Magento offer a wide selection of budget-friendly themes, but Magento allows for more extensive customization to optimize the eCommerce website’s interface.
In terms of scalability, OpenCart is suitable for small and medium-sized business websites because it can only handle a limited number of products and transactions. On the other hand, Magento is specifically designed to manage large and complex eCommerce websites, capable of handling thousands of products and daily transactions without performance issues.
When it comes to flexibility, OpenCart provides a variety of extensions and add-ons to enhance website functionality. However, its flexibility may be somewhat constrained when dealing with intricate custom requirements. In contrast, Magento offers a higher degree of flexibility, enabling businesses to customize every aspect of their website. It boasts a comprehensive system of modules and better compatibility with third-party integrations, allowing businesses to tailor and expand their website to suit their specific needs.
Overall, Magento surpasses OpenCart in terms of scalability for eCommerce websites.
OpenCart offers two types of support to its users:
Magento provides a Help Center, but its support staff primarily focuses on Adobe Commerce, which may not fully address the needs of businesses using Open Source. However, Magento boasts a global developer community of over 13,000 individuals, making it relatively straightforward to find solutions.
OpenCart doesn’t assume responsibility for the security of eCommerce websites as it operates on an open-source platform. This means that OpenCart’s code and framework are publicly available, rendering websites more susceptible to potential attacks.
In contrast, despite also being an open-source platform, Magento places a strong emphasis on security. Magento has consistently released security patches since 2015 to identify vulnerabilities. This commitment ensures that eCommerce websites built on Magento maintain a high level of security, instilling confidence in online shoppers.
Through the use of third-party tools such as Mage Report and Mage Scan, businesses can assess their security status. Additionally, Magento employs CSP (Content Security Policy), which offers a structured set of principles for restricting browser content to trusted services only. This allows browsers to determine which web tools to block and which ones to trust.
Even though both OpenCart and Magento are provided with free licenses, there is a significant difference in the development costs for eCommerce websites.
While Magento comes with a higher implementation cost than OpenCart, it offers a plethora of features for eCommerce websites. These include advanced search capabilities with Elasticsearch and OpenSearch, content editing tools that don’t require coding, support for categorizing a wider range of product types, and advanced shipping configuration, among others. In contrast, adding these features to OpenCart would necessitate the use of numerous extensions and increased storage resources to ensure efficient operation.
Considering the evaluations presented earlier, OpenCart proves to be a suitable choice for small and medium-sized enterprises (SMEs) seeking to establish their eCommerce websites. In contrast, Magento is an excellent fit for both SMEs and large corporations with specific and highly customizable eCommerce system requirements. Magento allows businesses to own a tailor-made system by either starting with a basic eCommerce website and gradually enhancing it or by creating a comprehensive system from the ground up.
With our extensive experience in implementing eCommerce solutions for clients across diverse countries, SECOMM comprehends the challenges and complexities that businesses encounter when selecting the ideal platform for constructing a professional eCommerce system.
Contact SECOMM today or call our Hotline at (02871089908) for a complimentary consultation.
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