BUSINESS ANALYST

SECOMM is looking for creative and high-skilled Mid/Senior Backend / Full Stack Developers to develop projects for our clients in Australia, Singapore, The US, and Vietnam.

If you have a passion for technology, a proactive mindset, willing to learn and always want to improve your skill set, you are definitely the brightest we are seeking!

1

RESPONSIBILITIES AND DUTIES

  • Work directly with clients to gather, analyze, and document business requirements for eCommerce platforms (Magento, Shopify, Laravel) and enterprise systems (ERP, POS, Inventory, CRM, etc.).

  • Create requirement documents such as SRS, BRD, User Stories, and Wireframes.

  • Analyze business needs and create flowcharts, wireframes, and prototypes using tools such as Figma, Draw.io, Balsamiq, etc.

  • Track and manage requirements throughout the project lifecycle.

  • Collaborate closely with Developers, QCs, and PMs to ensure the project meets client expectations and remains within scope.

  • Support UAT testing, clarify change requests, and propose business process improvements.

  • Join meetings with both local and international clients (APAC, US...).

2

JOB REQUIREMENTS

  • At least 2 years of experience as a Business Analyst, preferably in eCommerce or retail operation systems.

  • Solid understanding of Agile/Scrum software development methodology.

  • Strong analytical and communication skills, with the ability to clarify requirements and provide constructive feedback.

  • Team-oriented with strong collaboration skills.

  • Experience in backlog management, writing user stories, and defining acceptance criteria is a plus.

  • Familiarity with ERP, CRM, or POS systems is a strong advantage.

  • Good English skills, especially in writing business and technical documentation.

3

BENEFITS

  • Performance bonuses and project-based incentives.

  • Annual Tet bonus and other company rewards.

  • Agile working environment with strong mentorship and continuous learning.

  • Opportunities to work with international clients and large-scale projects.

  • Clear career development roadmap.

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