CUSTOMER EXPERIENCE
SOLUTION
We create unique shopping experiences and fostering customer engagement to optimize interactions and enhance the eCommerce operations efficiency


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1

Loyalty Program

What we do
  • Analyze and clarify the business model, processes and specific goals
  • Research and analyze the current customer base and set specific loyalty KPIs
  • Propose the best-suited loyalty program solutions (Loyaltylion, Yotpo, Smile.io)
  • Propose the best-suited program tiers, point calculation, redemption and rewards
  • Integrate and customize loyalty programs based on the business needs
  • Measure the loyalty program efficiency at each stage: Short-term and long-term.
Trien Khai Loyalty Program

2

Omnichannel

What we do
  • Analyze and clarify the business model, goals, target audience, and USP
  • Analyze the current marketing strategies and campaigns across all channels
  • Propose best-suited Omnichannel solutions (Omnisell, Omnirio, etc.)
  • Measure the Omnichannel efficiency at each stage: Short-term and long-term
Trien Khai Omnichannel
PLATFORM
TECHNOLOGY
và các nền tảng khác
HOW WE WORK
THE SEVEN-STEPS PROCESS

Business Analysis (BA)

Conduct comprehensive and in-depth analysis to clarify objectives, requirements, and system flows to propose best-suited solutions
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Planning

Outline a clear roadmap for sustainable system development for each short-term and long-term phase. Develop detailed plans for each phase, including feature, responsible parties, timelines, and outcomes
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Development

Develop and customize features and functions from basic to advanced and industry-specific based on the plan
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Testing & UAT

Conduct system testing, including design, functions, and security, both by SECOMM and the client to ensure the entire system runs efficiently and securely. Evaluate and make adjustments
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Golive

After testing and adjustments, conduct the go-live process for the entire system to prepare for market launch
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Handover

Handover the entire source code, database, and technical documentation. This is to ensure the client possesses, uses, and manages the system effectively
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Maintenance

Provide free maintenance for the handed-over system to ensure the stability and performance
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4 REASONS
WHY CHOOSE US

TAILORED SOLUTION

Customize for each business model
Analyze and clarify the business model, scale, goals, and specific requirements to build and customize an eCommerce system that meets your expectations and development vision. Our specialized solutions will help you differentiate from competitors and optimize your business potential.
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Giai phap

FLEXIBLE APPROACH

Creative in each solution
Provide the best suited solutions for the problem at hand, while being creative and flexible in designing solutions to maximize your requirements. With an open approach, SECOMM provides you with highly innovative eCommerce development solutions and quickly addresses emerging challenges.
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Phuong phap

CUTTING-EDGE TECHNOLOGY

Updated constantly
Leverage the power of advanced technologies to provide breakthrough solutions that enhance user experience and drive conversion rates. Applying the latest technology to eCommerce development will help you gradually lead in the digital landscape and meet the increasing expectations of customers.
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Cong nghe

LONG-TERM VISION

Partnering for growth
We build a solid foundation for your eCommerce system by deploying scalable and flexible architectures. We also provide multi-stage support, maintenance, and continuous updates to ensure the system's operational efficiency for many years to come.
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Tam nhin

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DISCOVERY
INNOVATIVE SOLUTION
MKT TMDT
ECOMMERCE MARKETING
Scale your eCommerce Business to New Heights





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    Hotline

    (+84) 28 7108 9908
    Email

    Email

    [email protected]