Along with the eCommerce market growth comes an increase in business demand for a separate eCommerce website system to maximize online business.

The platform’s role in developing and operating an effective eCommerce website system is enormous because choosing the right platform will help businesses save time in building a team, saving system development costs, reaching potential customers, boosting sales, and seizing long-term sustainable development opportunities.

Among today’s popular platforms such as Shopify, BigCommerce, WooCommerce, and others, Magento is widely regarded as the best platform for developing eCommerce websites, with over 186,000 websites in use worldwide.

What is Magento?

Magento is an open-source platform designed specifically for the eCommerce industry. In addition, Magento is the most challenging source code platform in the PHP programming language. As a result, Magento can handle a company’s specialized needs in a constantly changing and evolving market like eCommerce.

Many major brands and corporations, including HP, Asus, Puma, and Walmart, have used Magento platforms. In addition, some famous brands in Vietnam use Magento websites, including CellphoneS, Vua Nem, Kids Plaza, Mobile Viet, and so on.

the superior pros and cons of magento
What is Magento? The superior pros and cons of Magento

Classification

Magento currently offers two versions: Magento Open Source and Magento Commerce.

Magento Open Source

Magento Open Source was initially called Magento Community Edition, a free version of Magento. This version provides a “framework” to build eCommerce websites flexibly, so it is very popular with many businesses.

Some websites use Magento Open Source in Vietnam, such as Canifa, Kids Plaza, Bach Long Mobile, etc.

the outstanding pros and cons of magento
Some websites using the Magento Open Source platform: Canifa; Kids Plaza; Bach Long Mobile

Magento Commerce

Magento Commerce was previously known as Magento Enterprise Edition. This version is appropriate for significant businesses that require a website system with complex functions.

In addition, this edition provides an on-premises or a hosted solution as a service (Magento Commerce Cloud), which aids in website performance. The minimum fee for using this version is $24,000 per year.

The brands using Magento Commerce in Vietnam are CGV, Bibo Mart, Rohto, etc.

the outstanding pros and cons of magento
CGV; BiBo Mart; Rohto are now using the Magento Commerce platform

The Pros

the outstanding pros and cons of magento
The pros of the Magento platform

Functional systems from basic to advanced

Magento includes all of the features required for a complete eCommerce website, including category management, content management, sales management, marketing management, and customer management, as well as analysis and reporting. 

In addition, Magento owns many extensions with advanced features such as Headless Commerce, PWA (Progressive Web Apps), MSI (Multi-Source Inventory), ElasticSearch, etc to meet all eCommerce needs for businesses.

Furthermore, Magento has a global technical support community comprised of many experienced experts and professional development units to assist with meeting all business requirements.

Flexible customization capabilities

Magento possesses all the advantages of an open-source platform with flexible customization capabilities. Owning and controlling the entire source code, in particular, allows businesses to customize parts of the code in the system, easily update, or even develop new functions based on each business specificity.

High scalability

In addition to customizing, Magento also has very useful website scalability. Magento allows businesses to scale from one website to many websites, one store to many stores, but the management is still on the same system. Besides, Magento supports multi-language and currency conversion, helping businesses expand globally.

Superior security capabilities

Magento’s high security is also an outstanding advantage, with the ability to control the system regularly, propose security solutions, improve security for administrators, and prevent bots or unauthorized malware, among other things. As a result, this platform assists businesses in reducing potential risks associated with the data and transaction processes.

The Cons

the outstanding pros and cons of magento
The cons of the Magento platform

High development cost

The cost of owning a Magento website is high due to its many outstanding benefits, such as the functional system, customizability, scalability, and good security. However, depending on the system’s complexity, a website built on the Magento platform costs between $10.000 and $100.000.

Take time to implement

A comprehensive Magento project requires implementation time ranging from 3 months to 1 year. A complete Magento project requires implementation time ranging from 3 months to 1 year. As a result, it slows down businesses’ digital transformation processes and makes it difficult for them to keep up with competitors’ development rates and market trends.

A team of qualified technicians is required

Businesses require a technical team with high expertise and experience with the Magento platform to build and operate an intensive eCommerce website system customized to the unique characteristics of each product and category.

As a whole, Magento is an eCommerce platform that is appropriate for all types of businesses, including startups, SMEs (small and medium enterprises), and large corporations. However, budget, time, and professional team issues have caused many SMEs businesses to be hesitant to use Magento to develop eCommerce websites. That is why Magento frequently be used in large corporations to build complex eCommerce systems.

Our company – SECOMM, has been partnering with many big enterprises such as An Nam Group (Vietnam), Jasnor (Australia), and Changi Airport Group (Singapore). As a result, we are aware of the challenges and worries firms face while developing an eCommerce website system. 

Contact SECOMM now for a free consultation on detailed eCommerce system development solutions!

Leave a Reply

Your email address will not be published. Required fields are marked *

Related blogs

WEIGH UP SIGNIFICANT PROS AND CONS OF USING SHOPIFY IN 2022

Today, for businesses of all sizes, eCommerce websites play an essential role in reaching and buying products for a wide pool of potential customers on the Internet.

Thus, choosing the right platform to build an eCommerce website is incredibly important. A good eCommerce platform will make it easy for businesses to provide Omnichannel experiences, personalize customer experiences, offer a variety of services, products, and more to increase conversions and drive online sales.

Some commonly mentioned platforms for building eCommerce websites are Magento, Woocommerce, Bigcommerce, etc. Definitely, each business will have its considerations, but one platform that always appears as a top choice is Shopify. In spite of the fact that Shopify is highly rated, businesses should still weigh the pros and cons of this platform before making a final decision.

As a result, SECOMM has prepared this review, helping businesses understand what Shopify is, how Shopify works, implementation costs, and especially the pros and cons of using this platform to build a comprehensive eCommerce website.

What is Shopify?

Before becoming one of the most popular eCommerce platforms globally, Shopify started as an online ski store called Snowdevil in 2004. Later, the company transformed into an eCommerce platform named Jaded Pixel.

In 2006, Shopify was officially founded in Ottawa by young programmers Tobias Lutke, Daniel Weinand, and Scott Lake. Since then, Shopify has gradually affirmed its position as a reliable and fastest-growing eCommerce platform in the last two years when most companies faced many difficulties because of the Covid-19 pandemic.

Up to now, the number of Shopify users has increased significantly. As reported by StoreLeads, there are currently about 2 million websites using the Shopify platform to build and develop online businesses. In the second quarter of 2022, the number of newly opened stores reached 150,928, an increase of 10.8% compared to the same period in 2021. In Vietnam alone, there are about 2,000 websites using the Shopify platform in operation, up 9.8% in the second quarter of 2022 over the same period in 2021.

Total revenue in the second quarter of 2022 reached $1.3 billion, up 16% over the same period in 2021, corresponding to a compound annual growth rate for three consecutive years of 53%. Gross profit in the second quarter of 2022 increased by 6% to $655.6 million compared to $620.9 million in the second quarter of 2021 (According to Shopify’s report).

While Shopify is one of the most popular and user-friendly eCommerce platforms available today, businesses still need to determine if this is what they need to expand their business, all the advantages and disadvantages of the platform, mostly the cost issue.

Pros of using Shopify for an eCommerce website

weigh-significant-pros-and-cons-of-using-shopify
Pros of using Shopify for an eCommerce website

Cost-effective Deployment

For a start, businesses can enjoy a 14-day free trial without a credit card requirement. When the free trial ends, businesses are encouraged to opt for one of the solution packages with suitable features and appealing promotions.

Packages

Price

Main Features

Unique Features 

Ideally suited for 

Starter

  • $5/month.
  • 5% transaction fee.
Create product pages and get shareable links with product information, then send those links to customers via social platforms or message apps.  Merchants that sell on social platforms or message apps with no website in demand

Lite

  • $9/month.
  • 2.9% transaction fee for credit card.
  •  2.7% transaction fee for offline sales with Shopify Payment.
  • 2% for external payments.
– Shopify Buy Button.

– Invoicing. 

Merchants that sell on an existing website or social platforms. 

Basic

  • $29/month.
  • 2.9% transaction fee for credit card.
  •  2.7% transaction fee for offline sales with Shopify Payment.
  • 2% for external payments.
– Customizable website editor.

– Website hosting and free TSL certificate.

– Unlimited number of products.

– Analytical reports

– Localization: currency conversion, website translation, regional domains. 

– Inventory Management.

– Shopify POS.

– Shopify Email.

-Shopify Payment.

– 24/7 Customer service. 

– 2 staff accounts.

– 4 inventory locations.

– Basic reports.

Businesses who have just entered or intend to enter the eCommerce world and look for comprehensive eCommerce solutions.

Shopify

  • $79/month.
  • 2.6% transaction fee for credit card.
  • 2.5% transaction for offline sales with Shopify Payment.
  • 1% for external payments.
– 5 staff accounts.

– 5 inventory locations.

– Standard reports. 

Steadily growing eCommerce businesses.

Advanced 

  • $299/month. 
  • 2.4% transaction fee for credit card. 
  • 2.4% transaction fee for offline sales with Shopify Payment. 
  • 0.5% for external payments. 
-15 staff accounts.

-8 inventory locations.

– Advanced reports.

– Automation tools. 

Large-scale businesses that sell internationally

Plus 

Từ $2000/month. However, businesses can contact Shopify for a custom estimate.  – 9 expansion websites.

– Up to 100 themes. 

– Exclusive Shopify Programs: Merchant Success Program, Shopify Plus Academy, Shopify Plus Partner Program, Shopify Plus Community on Facebook 

Enterprise-level businesses that manage and operate multiple eCommerce websites.

Table list of price, and features of Shopify solution packages.

First and foremost, because Shopify is a SaaS platform, the cost to get started is usually quite low. Despite the fact that businesses must pay monthly fees, transaction fees, theme fees, and extension fees, Shopify is still significantly less expensive than open-source platforms such as Magento, WooCommerce, and others.

The development of an open-source platform necessitates the assistance of experienced programmers and takes a long time to deploy, whereas the SaaS platform is the inverse. That is the reason why starting with a SaaS platform, specifically, Shopify, will save businesses both time and expense.

Another cost highlight is that SaaS platforms, in general, and Shopify in particular, require an ongoing monthly fee rather than a one-time purchase fee to use the platform. This reduces the risk of businesses investing too much money in the Shopify platform but not meeting their expectations during the implementation process.

Furthermore, the Shopify platform is appropriate for different-sized businesses in the market. The Starter, Lite, and Basic packages are appropriate for SME businesses engaged in eCommerce. Shopify, Advanced, and Plus packages are ideal for large-scale businesses that require advanced features to run an effective eCommerce website.

Ease of Use

The only way to adapt to the ever-changing market and quickly reach a wide pool of potential customers is for businesses to deploy eCommerce websites as soon as possible to avoid being left behind in the competition of the digital transformation race. One of the important factors when building an eCommerce website is choosing the right platform.

In particular, the top goal to consider when choosing an eCommerce platform is the ease of use. If a platform takes users too long to learn and implement or makes users dependent on external support, then the platform is not easy to use

Shopify has an easy-to-use interface for users with little programming knowledge. Moreover, Shopify is a SaaS eCommerce platform with a pre-designed system that offers hosting, interface, features, and technology infrastructure maintenance, allowing businesses to easily build and operate the website system with just drag and drop without worrying about technical issues.

Simple steps to get started with the eCommerce website implementation with Shopify:

  1. Choose from one of the solution packages depending on the business needs
  2. Choose a business domain
  3. Choose an appropriate theme and template
  4. Choose essential features
  5. Optimize the eCommerce website and add products
  6. Go-live

24/7 Available Customer Support

This is one of the most crucial factors influencing users’ decision to use Shopify. Difficulties and obstacles are inevitable when building an eCommerce website, so Shopify has assembled a reliable and trusted team to assist users.

As a result, if your business requires assistance, assistance is available 24/7. Businesses can reach Shopify via email, chat, and a hotline worldwide. What’s more, users can access community forums and useful documents for developing eCommerce websites on this platform, mostly through the Shopify Support Center.

Security and Data Backup

The Shopify platform runs on PCI (Peripheral Component Interconnect) compliant servers, allowing merchants to accept credit card payments. Secure Sockets Layer (SSL) encryption is enabled on all Shopify websites to secure visitor data, while a backup system allows businesses to store and save data regularly by exporting data to a CSV file.

As an outcome, the platform encourages the addition of an advanced backup solution from the Shopify Store, such as the Rewind app, as it is seen as a lifesaver if users accidentally delete content such as products or images or a video demonstration. To keep your eCommerce website secure, simply back up your data on a regular basis and use a strong enough admin password.

Variety of Themes

The interface is the appearance of a business’s eCommerce website. The more appealing the website interface, the more likely it is to retain customers, attract more visitors, as well as generate more conversions.

Shopify understands the importance of a website interface, so it has made a host of available themes, both free and paid, suitable for a wide range of businesses and fields, making it simple for businesses to choose from.

The free Shopify themes are ideal for startups, small and medium-sized businesses, and individuals. Businesses can customize their eCommerce website according to their needs and brand features by using features such as responsive web design, product filters, and product color display templates.

However, free themes have some downsides, including a limited number of themes, limited design, and a lack of advanced and specific features, which makes website customization difficult.

In fact, free themes are great for launching an eCommerce website. Premium interfaces, also known as paid themes, will be more suitable for large-scale businesses or businesses on the rise, with an average cost of around $140-$180/theme.

Shopify’s paid themes include advanced integration features such as live chat support, newsletter popups, upsell features, faster page loading, and much more. Thereby, businesses can run an eCommerce website automatedly and smoothly.

The Cons of using Shopify for an eCommerce website

weigh-significant-pros-and-cons-of-using-shopify
Cons of using Shopify for an eCommerce website

Not Easy to Keep Track of Expenses Incurred

The cost of using Shopify, besides the notable pluses, the platform has a small but enough minus to make some businesses hesitate to start.

In addition to the monthly fee for using the enterprise platform, businesses must pay for other costs such as themes, applications, extensions, marketing features, sales, and SEO on a monthly basis with no long-term possession.

For example, to use the Free Shipping & Hello Bar application that offers free gifts, free shipping, or other types of promotions, users will buy for $8.95/month, which means ongoing monthly in regards to other expenses, businesses will pay an additional $8.95 for this app until it is no longer used. 

When there are small expenses incurred each month, it is difficult to control cash flow for large-scale businesses that have to manage and operate many websites at the same time.

Meanwhile, open-source platforms require a one-time purchase fee rather than an ongoing monthly fee. Although the features are not yet available and take a long time to program, businesses can possess those features for eCommerce websites in the long run. Thereby, it makes cash flow management more convenient and effective.

Difficulty with Content Marketing

It is a great way to promote your eCommerce website. Users can use Shopify to blog and optimize SEO, drive free traffic, and improve brand positioning.

However, this blogging feature on Shopify is not as user-friendly as WordPress. Some of the criteria Shopify can improve regarding blogging and content writing include:

  • The outdated editor.
  • The blog layouts are inflexible
  • No categories force users to use tags
  • Cannot add related blogs
  • Cannot embed products in blogs
  • Not easy to integrate third-party add-ons

This will be a barrier for businesses when using Shopify to promote eCommerce websites by optimizing SEO if the content is a core element of the business’s marketing strategy.

Limited Customization

Another limitation of Shopify is that the platform’s interface is customized using the Shopify Liquid setup. Meanwhile, many website developers are already familiar with the PHP programming language to customize the themes and templates of the website, it is a common technique used by WordPress.

Therefore, users who do not have much experience in programming will face many obstacles when using Shopify’s tools to customize the interface of the eCommerce website.

However, businesses of all sizes can still use other useful Shopify features like Shopify Themes, Shopify App Store, Shopify Blog, 24/7 support team, and more to set up an eCommerce website quickly and effortlessly.

Cannot Possess Source Code and Data 

Because the entire business’s website system is hosted on Shopify’s server, the ownership and control of the website source code will belong to Shopify, not the business. Similar to other SaaS platforms such as BigCommerce, Squarespace, Wix… Shopify has a Lock-in feature, which means that when converting a website from one platform to another, businesses will no longer be able to use the old website source code and have to rebuild from scratch on a new platform.

Similar to the source code, business data is also stored on Shopify’s servers, so data ownership and control are quite limited. This makes it difficult for businesses to connect data among internal departments or users’ personalization, etc. Especially when switching platforms, data loss or misalignment is often unavoidable.

Shopify will not assist in the event that businesses stop using the platform for any reason. The only asset businesses can keep and take away is a CSV report containing website information.

Hence, before starting an eCommerce website on the Shopify platform, businesses need to carefully consider the benefits and disadvantages of stopping using it to conclude whether Shopify is the best fit for business in the long run. 

Going by this article,  Shopify is one of the eCommerce platforms that many businesses would love to choose when deploying an eCommerce website. However, besides the outstanding advantages, there are still certain downsides, so businesses need to carefully consider and compare with other platforms before starting out. 

With many years of experience in implementing eCommerce in many countries, SECOMM provides free consulting services with professional eCommerce solutions.

Contact us today for free support and advice!

Read more
IS THE MAGENTO ECOMMERCE PLATFORM APPROPRIATE FOR SMEs?

Platforms play a significant role in developing and operating an optimal eCommerce system. As a result, selecting an eCommerce platform should be done thoroughly and carefully to maximize the platform’s benefits and promote long-term business growth. Each business’s eCommerce model will have appropriate platform options depending on the development goals. However, most SMEs today face significant challenges in selecting a suitable eCommerce platform due to a variety of budget, time, and business characteristics.

The Magento eCommerce platform is the most fantastic platform for eCommerce systems among popular names such as Shopify, BigCommerce, WooCommerce, and so on. Magento has many distinct advantages, including high flexibility, a diverse ecosystem, and optimal security. However, are Magento’s outstanding features the best option for SMEs? So, what are the standout characteristics of the Magento eCommerce platform? Will they be appropriate for SMEs in the Vietnamese market?

These prominent advantages make the Magento eCommerce platform appropriate for SMEs.

A diverse ecosystem

Possessing all of the basic eCommerce system’s functions

The Magento eCommerce platform is designed to grow into a comprehensive eCommerce system.

  • Catalog Management: Develop and maintain all data, functions, and information about products, categories, attributes, pricing systems, inventory, images, and videos to keep operations running smoothly and maximize business performance.
  • Content Management: Create and optimize all CMS page content elements, host images, theme customization, and website design.
  • Sales Management: Establish and oversee the sales, order, payment, and shipping processes. Simultaneously, diversify customer information to provide the best possible customer experience.
  • Marketing Management: Optimize and implement SEO the promotion programs (promotions, up-selling, cross-selling, etc.) with support tools, are used to increase business sales.
  • Customer Management: Manage customer information entirely to improve marketing efficiency, the purchasing experience, and customer experience.
  • Inventory Management: Fill the supply chain quickly and effortlessly with inventory management tools that direct shipments to the appropriate warehouses.
  • Report: Make use of data effectively by delivering comprehensive and detailed reporting to improve and enhance business performance, including Sales & Marketing, Customer Reports, Product Reports, and Evaluation and Operational Performance Report
  • Analysis: Monitor and measure the eCommerce system performance with built-in tools like:

               + Integrate Google Analytics to track and report on traffic, audience, purchasing process, and purchasing behavior.

               + Integrate Facebook Pixels makes tracking ads performance and capturing website actions simple.

               + Integrate Google Tag Manager to quickly update website metrics and related tags to increase personalization and accomplish the proper goals for the subsequent Marketing campaigns.

is the magento ecommerce platform appropriate for smes
Magento has a complete eCommerce functional system.

Diverse extension systems with numerous advanced eCommerce functions

The Magento extension system has also been significantly developed to meet the eCommerce market’s rapid development and the specific requirements of each business. 

Thousands of advanced functions on themes, add-ons, products, Marketing, payment optimization solutions, shipping, and so on have been built with flexibility and high usability to deliver exceptional results when integrated into the system that meets all operational needs and ensures the long-term growth of businesses’ eCommerce.

Ability to integrate with other systems and services

Businesses can fully integrate third-party services, analytics tools, management software, and Omni-channel with the Magento eCommerce platform to support efficient and seamless eCommerce operations.

  • Payment: Simply connect to the Magento system to today’s most popular payment methods, such as card payment (ATM, VISA, Mastercard,…), eWallet (MOMO, ZaloPay,…), payment gateway (OnePay, VNPay, PayPal,…), or COD… helps to diversify the payment and purchasing experience
  • Shipping: Easily integrate couriers (Giao Hang Nhanh, Giao Hang Tiet Kiem, Viettel Post) and popular shipping tracking applications in the market to support handling and optimize delivery processes
  • Management and operation software: Integrating the Magento system with back-office management and operation software (ERP, CRM, POS, …) such as SAP, Salesforce, and Oracle.. to operate all resources and processes seamlessly in the enterprise.
  • Business Analytics Tool: Magento can also integrate with business intelligence (BI) tools such as Power BI, Tableau, Looker, and others to improve business efficiency and easily merge and exploit all data from the system. The Magento system, extensions, and third-party services enable quick, efficient, and data-driven analytics and reports to improve business strategy and drive growth.
  • OmniChannel: Consolidate all sales channels on the same Magento system to handle and control data and create seamless offline and online business processes. Furthermore, businesses can quickly develop and manage omnichannel marketing strategies to personalize customer experiences and optimize eCommerce.

Global technical support community

In addition to a fully functional feature system, the Magento eCommerce platform is supported by a diverse system of extensions and technologies from a global developer community, allowing all eCommerce requirements of SME businesses to be met quickly anytime, and anywhere. The Magento eCommerce platform has a large developer community worldwide, including many experienced professionals and Magento developers.

is the magento ecommerce platform appropriate for smes
The strong Magento community assists businesses in quickly solving problems and finding solutions that are compatible with existing systems.

Businesses will receive maximum support in solving problems arising from technical errors and consulting on building eCommerce solutions that fit the enterprise’s business model with a strong Magento eCommerce platform development community. 

An extensive technical support community is another example of the reliability and capacity to quickly resolve system errors and updates that Magento constantly brings to our eCommerce system.

Magento eCommerce Platform Flexibility

The Magento eCommerce platform’s flexibility is an exceptional advantage that allows the Magento eCommerce platform to operate any complex system. Given this benefit, Magento is an excellent choice for Vietnamese SMEs today. Moreover, businesses can easily change system functions, develop new features, or open new stores to meet their needs and respond to rapid market change.

Customizability

The Magento eCommerce platform possesses the advantages of open-source software with extensive customizability to help the system run smoothly. Enterprises can easily own and control the entire system source code and customize it to change parts to suit the eCommerce system’s general operating model.

Owing to this benefit, Magento is highly customizable for any size business and can meet the eCommerce needs of both small and large corporations.

Besides that, the customizability of open-source code enables developers to create more innovative and comprehensive solutions tailored to each business, field, and business model, creating highly specialized eCommerce functions that result in effective system performance.

Scalability

Multi-websites, Multi-stores

Magento allows businesses to scale from one website/store to many different websites/stores on the same system to meet the needs of business scale development. Businesses can access and manage all data from multiple websites/stores using a single Magento system.

is the magento ecommerce platform appropriate for smes
The Magento system enables multiple websites/stores to be extended and managed simultaneously.
Multi-languages, Multi-currencies

With Magento’s language conversion support, businesses can create an eCommerce system with customer-friendly content and language. Besides that, the Magento system enables businesses to quickly convert currencies, expand their markets in many countries, and assist customers in transacting conveniently and having the best shopping experience.

Security Capabilities

High security is another significant benefit that makes the Magento eCommerce platform the preferred choice for SMEs. Magento is a complete eCommerce system with security functions that ensure seamless eCommerce operation while minimizing potential data system and ecommerce transaction processing risks. As a result, system security is improved, website credibility is increased, and user interests are protected to the greatest extent possible.

is the magento ecommerce platform appropriate for smes
Security is a standout advantage of the Magento eCommerce platform.

Security scanning tool

Magento includes a periodic security scan tool to identify security issues or malware affecting the system and update patches and notifications, then propose security solutions to handle arising errors, thereby effectively improving and optimizing the website’s security.

Advanced passwords for the administrator account

The requirement to use advanced passwords should also be fully implemented to increase the level of security for administrative accounts. The administrator password must be at least seven characters long and include letters, numbers, and special symbols. Relating to further adjustments, the password complexity may be increased with lower case/case sensitivity, or re-login may be required after a certain length of the login session.

CAPTCHA security

CAPTCHA can protect the system for both administrators and website visitors. In addition, using CAPTCHA aids the system in preventing bot spam and malicious code from entering the system illegally.

2FA function- Two factors of security authentication

This function provides additional security for system user accounts. Accordingly, customers will have to authenticate with an additional OTP security code sent to the phone number provided during account registration after logging in with a password. This two-layer security operation effectively limits the threats of unauthorized access and account attacks while enhancing protection and maximum safety for system users.

Problems encountered when implementing eCommerce on the Magento eCommerce platform.

With significant advantages such as a fully functional feature system, flexibility, a diverse ecosystem, and optimal security, the Magento eCommerce platform is the best choice for SMEs looking to build a stable and sustainable eCommerce system. However, due to deployment costs, implementation time, and complex industry-specific issues, most SMEs are still hesitant to use Magento to build an eCommerce system.

is the magento ecommerce platform appropriate for smes
Most SMEs are still hesitant to use Magento due to deployment costs, implementation time, and complex industry-specific issues.

High implementation costs

Although Magento is highly regarded for its features and performance, the cost barrier prevents SMEs from selecting the Magento eCommerce platform to build their system. Furthermore, the expertise of the system developers is a significant factor that significantly increases the cost of Magento implementation. Therefore, a complete and efficient Magento eCommerce website is implemented by a professional team that is thoroughly knowledgeable about Magento to develop the proper comprehensive system from the beginning and provide appropriate solutions for the enterprise’s various needs in the long run.

A fully functional system built on the Magento eCommerce platform is estimated to cost between $10,000 and $100,000.

The long implementation timeline

A complete project on the Magento eCommerce platform typically takes 2-3 months to deploy, with some projects taking up to a year. Additionally, enterprises should constantly develop components of the eCommerce system. Furthermore, the functional system’s complexity necessitates time investment to build appropriate development solutions. 

When selecting an eCommerce deployment platform, SMEs should consider the time issue carefully. With the requirements of the eCommerce and digital transformation markets, the extended system implementation time slows down the digital transformation process, making it difficult for businesses to keep up with competitors or constantly update trends in the market.

The complexity of dedicated functions

When converting to eCommerce, the specific characteristics of each industry and field remain a complex problem for every SME. Because most Vietnamese SMEs lack the technical knowledge and expertise required to build particular functions that can satisfy one or more specialized processes and the complexity of the eCommerce system, industry specificity has become a significant obstacle. These specific functions necessitate a corresponding technological solution to ensure that the eCommerce system can operate effectively and sustainably after the transformation.

Simultaneously, to build a specific feature with high complexity for a Magento store, businesses may need to spend more money and time than usual to develop a suitable solution to the particular requirements of an eCommerce business.

With extensive experience developing many complex e-commerce systems on Magento, SECOMM understands the challenges that businesses face when selecting a platform and implementing E-commerce.

Contact SECOMM for a free consultation on comprehensive e-commerce system development solutions!

Read more
TOP 10 OUTSTANDING MAGENTO FEATURES YOU SHOULD NOT MISS

Since its inception, Magento has maintained its distinct position in the eCommerce development community. One of the primary reasons for this is that Magento has a diverse, highly applicable feature system compatible with all business models (B2B, B2C, B2B2C, D2C).

SECOMM will introduce some “cool” Magento features for businesses to consider

Multi-brand solution

The Multi-Brand Solution is a multi-language, multi-currency, and multi-store solution that helps businesses unify all content and products on a single “screen.” Businesses with various brands, stores, or business models can set up multiple pricing structures, display a wide range of product types, and customize payment methods for any audience ( B2B, B2C, B2B2C, D2C).

top 10 outstanding magento features you should not miss
The multi-language, multi-currency, and multi-store solutions from Magento

This function assists businesses in increasing sales by utilizing all content to create eye-catching websites to maximize customer information. As a result, targeting different customers with product recommendations and promotions is possible. Simultaneously, Magento’s adaptability enables businesses to personalize the purchasing experience through customized categories and pricing.

MSI (Multi-Source Inventory)

MSI is a prominent feature of Magento 2 (starting with version 2.3.0) that allows businesses to easily manage products from multiple stores, significantly improving inventory management regardless of customer location, warehouse, or sales channel.

top 10 outstanding magento features you should not miss
MSI is a prominent feature introduced in version 2.3.0.

This feature enables businesses, particularly dropshipping businesses, to ship one order containing multiple products from multiple warehouses while ensuring on-time delivery to customers.

Headless Commerce

Magento’s headless Commerce is an eCommerce architecture that separates the frontend (which represents the user interface) from the backend (which means the eCommerce functionality). The front and backend are linked together by an API, allowing businesses to easily customize and update without interfering with the user interface or CMS pages.

top 10 outstanding magento features you should not miss
Headless Commerce has a frontend and backend linked together by an API

Thanks to the applicability of Headless Commerce, Magento websites benefit from faster page load times and personalized user experiences at a lower long-term cost.

Comprehensive Analysis

Magento allows you to track and measure eCommerce system performance using built-in tools like Google Analytics, which tracks and reports traffic, audience, purchasing process, and purchasing behavior.

Use Google Tag Manager to quickly update website metrics and related tags to increase personalization and reach the right goals for the following marketing campaigns.

Use Facebook Pixels to measure ad performance and capture actions taken on the website.

top 10 outstanding magento features you should not miss
Magento supports many in-depth analytics tools like Google Tools, Facebook Pixel, and Magento BI.

Furthermore, Magento supports Business Intelligence (BI) analysis. Magento BI is a cloud-based platform that allows you to consolidate and manage data sources, create data models, and create charts and reports from a single screen. Sending out periodic reports also helps to control information sharing.

Integrating various B2B functions

Specially designed for B2B customers, supporting various functions like: 

  • Shared Catalog: This allows companies to create “shared” catalogs with prices, products, and customization rights for multiple brands.
  • Business Account: Assist admins in creating accounts, managing all data, and assigning sales representatives as accounts’ primary contacts.
  • Quick Order: Order by SKU is similar in that it allows customers to add products to their cart by simply entering the SKU (Stock Keeping Unit) code and quantity information or loading a CSV file.
  • Business Credit: Allows businesses to extend their B2B customer credit line, allowing them to make purchases up to the authorized credit limit on their account. This function assists businesses in tracking and controlling credit issues.
  • Quoting: Allows businesses to manage quote requests in the admin interface, view contact history between buyers and sellers, and export data.
  • Payment on Account: This feature is applicable globally or in business and occurs in the payment process with a message that will appear at the top of the order to indicate the status as an additional offline payment method that allows companies to make purchases up to the credit line specified on file.
top 10 outstanding magento features you should not miss
Magento is the perfect platform for B2B business.

All of these features assist businesses in managing user accounts via the customer portal, allowing them to quickly set up multiple levels of buyers with specific roles and benefits.

In addition, companies can track quotes and orders, define purchasing rules, and manage credit online simultaneously. Since then, business and management in the B2B model have become more efficient and faster.

Advanced search function

top 10 outstanding magento features you should not miss
Magento supports Live Search and Elasticsearch to optimize product search for websites.

Live Search combines artificial intelligence (AI) and machine learning (Adobe Sensei) to provide fast search results and personalized product recommendations based on customer behavior, trends, characteristics, and other data.

ElasticSearch is an open-source distribution that supports enterprise-level search engines for searching data on the server. This function aims to perform real-time analysis and data source mining (MS SQL, MySQL, PostgreSQL, etc) to optimize highly for fast language-based searches.

Simultaneously, overcome the difficulties by hiding all other complex operations by providing API access.

Smart page builder

This function includes a variety of actions, such as the ability to drag and drop content on the website to provide the best user experience, preview how the content will appear on the user interface, and modify forms to enter and customize content.

top 10 outstanding magento features you should not miss
With Magento 2, developers have supported the Page Builder function on the Open-source Magento version.

Initially, Magento’s functionality only supported the Magento Commerce version (Magento Enterprise Edition). Still, since Magento 2, the developer has supported the Magento Open Source version, allowing businesses to create unlimited CMS content pages.

High Security

Magento’s high security has long been a distinguishing feature that makes it the preferred platform for businesses.

Magento's high security has long been a distinguishing feature that makes it the preferred platform for businesses.
Magento’s security is always appreciated.

Using a periodic security scanning tool to quickly identify problems and update patches and notifications, propose security solutions to deal with arising errors, and effectively improve and optimize website security.

To increase the level of security for administrator accounts, use advanced passwords. The administrator password should be at least seven characters long and contain letters, numbers, and special symbols. Password complexity may be increased with lower case/case sensitivity, or re-login may be required after a certain length of a login session, depending on additional adjustments.

CAPTCHA security can protect both administrators and website visitors. In addition, using CAPTCHA aids the system in preventing bot spam and malicious code from entering the system illegally.

The 2FA (Two-Factor Authentication) function provides additional security for system user accounts. To effectively limit threats of unauthorized access and attack on user accounts, customers must authenticate with an OTP security code sent to their phone number after logging in.

PWA (Progressive Web Apps)

PWA combines a website and a native app (for Android and iOS) on tablets and smartphones. Therefore, PWA enables your website to function and interact with mobile users in the same way that a native app would.

top 10 outstanding magento features you should not miss
PWA combines a website and a native app on tablets and smartphones

However, depending on the user’s needs, this website can be converted into a mobile application right on the device. Users can download the app to their phones when they visit the website. If the user agrees, they can open and browse the website in the same way they would an app on their phone.

Advanced SEO

SEO is another fantastic feature of Magento, in addition to optimizing website content, this feature also searches for indexed pages and assesses the SEO quality of each page. From there, the business website can use the robots.txt file to prevent the crawling of low-value parameters and consider only indexing pages with high search potential to improve rankings.

top 10 outstanding magento features you should not miss
Magento supports advanced indexing for websites in addition to content SEO.

In addition, Magento has many other features such as cross-device compatibility, quick purchase and quick checkout, and so on. However, the development cost of an e-commerce website with such complex features is often very high, ranging from $5,000 to $100,000.Businesses should think about their e-commerce strategy when developing a unified sub-feature system.

With extensive experience developing many complex e-commerce systems on Magento, SECOMM understands the challenges that businesses face when selecting a platform and implementing E-commerce.

Contact SECOMM for a free consultation on comprehensive e-commerce system development solutions!

Read more
what are major differences between magento 1 and magento 2
THE SIGNIFICANT DIFFERENCES BETWEEN MAGENTO 1 AND MAGENTO 2

Magento is a specialized open-source platform for creating the most popular eCommerce websites today.

Currently, it supports two versions: Magento 1 and Magento 2. Some websites use Magento 1 platform, such as CellphoneS, and Bach Long Mobile (Magento Open Source 1.9). Websites using Magento 2 such as Di Dong Viet, and Kidsplaza (Magento Open Source 2.3).

So what is the difference between the two versions, and why have businesses not upgraded their websites to Magento 2?

What is the difference between Magento 1 and Magento 2?

Technology infrastructure

Magento 2 uses newer technologies than Magento 1, resulting in more diverse performance, user experience, and functionality.

The significant differences between magento 1 and magento 2
Comparison table of technology infrastructure between Magento 1 and Magento 2

Extensions

Magento 1 and Magento 2 support a wide range of third-party extensions. However, many utilities on Magento 1 will frequently repeat a piece of code, causing conflicts for the website’s functional system, and requiring a significant amount of time to manually fix it. Meanwhile, Magento 2 has supported a plugin that allows code to overlap, assisting in the issue’s faster and more effective resolution.

The significant differences between magento 1 and magento 2
Magento 2 improves the error of repeating the code of Magento 1 when integrating many utilities.

At the same time, Magento 2 support utilities frequently use new technologies (HTML5, CSS3, Requirejs) at lower prices. Compared to Magento 1, this makes it easier for developers to customize, upgrade, and build new functionality for the website.

Dashboard 

Magento 1 is frequently criticized for having a messy admin interface that takes a long time to adapt. In contrast, Magento 2 is more user-friendly for admin accounts because:

  • The dashboard makes it easier to read revenue, profit, tax, and reports effectively
  • Allows quick information searches
  • Allows for easy product creation and management
  • Easy access to backend components
The significant differences between magento 1 and magento 2
Magento 2’s interface is more user-friendly and simple to use than Magento 1

SEO

Magento has long been known for its SEO capabilities, but developers can improve SEO even better with Magento 2:

  • Canonical tag support: Fix repetitive content to help increase the SEO content score for the website.
  • Enable Meta tags (Meta Title, Meta Description, and Meta Keywords) for individual pages, which will aid SEO for each detailed product page.
  • Magento 2’s new technologies are responsive and provide a better user experience across devices.
The significant differences between magento 1 and magento 2
The developer has updated the SEO function on Magento 2

High Security

Since June 2020, Magento has stopped updating and releasing security patches and fixes for Magento 1. Therefore, Magento 1 websites easily become a target for cyber attacks.

The significant differences between magento 1 and magento 2
Magento no longer updates or releases security patches for Magento 1

Meanwhile, the publisher continuously updates Magento 2 to increase the system’s security. For example

  • Improved password encryption (SHA-256) makes the system more difficult to compromise.
  • Argon2UD13 support through PHP sodium extension (version 1.0.13) helps protect the system’s database
  • 2-factor authentication for the administrator account to limit impersonation to steal website data.

Why do businesses hesitate to upgrade their website to Magento 2?

Magento 1 still meets current needs

Magento 1 continues to meet enterprise eCommerce systems’ interface, functional systems, and management system requirements. As a result, businesses continue to use Magento 1 rather than upgrading to Magento 2. At the same time, the Magento technical community continues to support the utilities for Magento 1 enthusiastically.

The significant differences between magento 1 and magento 2
Magento 1 still meets the current needs of businesses

Magento 2 appears to be quite new to businesses.

Although Magento 2 provides many improved utilities, its technologies are still relatively new for many companies, particularly those in countries that have lagged behind eCommerce market growth.

The significant differences between magento 1 and magento 2
Magento 2 includes numerous utilities that are still unfamiliar to many companies

 It takes time and money to upgrade.

Upgrading from Magento 1 to Magento 2 is difficult because the technology infrastructure is entirely different between the two versions. As a result, website developers will require a significant amount of time to migrate all functions and data from Magento 1 to 2, ranging from 1 to 3 months on average.

In addition, businesses require a technical team with expertise in new technologies to manage the system and efficiently upgrade the website. As a result, the upgrade costs more, ranging from $5,000 to $10,000 or more, depending on the system’s complexity.

The significant differences between magento 1 and magento 2
Upgrading Magento 2 will cost time and money

Although Magento 2 outperforms Magento 1 in every way, many businesses are hesitant to upgrade their websites to Magento 2 due to various issues. However, upgrading the website to Magento 2 is unavoidable in the long run due to the growing gap between the two versions.

Our company – SECOMM, has been partnering with many big enterprises such as An Nam Group (Vietnam), Jasnor (Australia), and Changi Airport Group (Singapore). As a result, we are aware of the challenges and worries firms face while developing an eCommerce website system as well as upgrading their websites from Magento 1 to Magento 2.

Get in touch with us now for FREE eCommerce development consultancy and solutions

Read more
magento open source vs magento commerce comparison
MAGENTO OPEN SOURCE VS MAGENTO COMMERCE REAL COMPARISON

With over 200,000 websites worldwide, Magento is today’s most widely used eCommerce platform. Magento is always the best choice for businesses to use because of the benefits of open source code and specialized features for the eCommerce market.

Businesses must carefully study the strategy and consider the needs of the website system when deciding between Magento Open Source and Magento Commerce to implement eCommerce on the Magento platform.

Magento Open Source là gì?

Magento Open Source was initially known as Magento Community Edition (CE), a free version of the Magento open source platform. This version provides a flexible framework for building eCommerce websites, which is popular among many businesses.

.

magento open source vs magento commerce comparison
Some websites using Magento Open Source in Vietnam: Canifa, Kids Plaza, Bach Long Mobile

What is Magento Commerce?

Magento Commerce, formerly known as Magento Enterprise Edition (EE), is a website system used by large businesses with complex website system requirements. 

This instance provides an on-premises solution as well as a hosted solution as a service (Magento Commerce Cloud), which aids in website performance and user experience. As a result, the annual fee for using this version is $24.000.

magento open source vs magento commerce comparison
Websites using Magento Commerce in Vietnam: CGV, Bibo Mart, Rohto

Comparison between Magento Open Source and Magento Commerce

Hosting

The platform will charge an additional $2.000/year for the included hosting service when using Magento Commerce to ensure that the business’s website system is constantly updated and upgraded, allowing it to handle high traffic and bills of lading more quickly.

Meanwhile, Magento Open Source is free to select a hosting provider that meets the business’s requirements and budget.

magento open source vs magento commerce comparison
The hosting cost for the Magento Commerce platform is $2.000/yr

Feature

The following table compares the features that distinguish the two versions of Magento:

magento open source vs magento commerce comparison
Magento Open Source and Magento Commerce feature comparison table

Magento Open Source has fewer features than Magento Commerce because it is a free version. Businesses, on the other hand, businesses can build the necessary functions themselves using extensions from the Magento ecosystem, the community of extension developers, or the project developers with whom Magento collaborates.

Cost

Magento Open Source will require a lower investment than Magento Commerce, from hosting and domains to website development. Nevertheless, the technology infrastructure is the same, so the costs of interfaces and extensions are calculated similarly.

magento open source vs magento commerce comparison
The table compares the deployment costs of Magento Open Source and Magento Commerce.

Technical assistance

While Magento Commerce provides global technical support, including cloud service integration, Magento Open Source is not directly supported by the Magento technical team. However, the current Magento Open Source website developers continue to ensure expertise so that the business website is constantly updated and effectively operated.

Should businesses choose the Magento Open Source or Magento Commerce version?

Magento Open Source will be ideal for startups, SMEs (small and medium enterprises), businesses new to eCommerce, and even large corporations that do not yet require Magento Commerce’s advanced functionality system. Because using Magento Open Source is advantageous:

  • Spending less money: Eliminate license costs, opt for more affordable hosting, and avoid paying for unnecessary specialized functions.
  • Choosing to develop essential business features: Creating specialized functions to address industry and product-specific issues.
  • Appropriate for all stages of business growth: Businesses can create basic features and then gradually improve them.

Meanwhile, Magento Commerce will be appropriate for large businesses because:

  • Complex functional systems are available: such as Advanced Marketing, Bill of Lading, and Delivery Process Management, to meet global sales needs.
  • Dedicated Hosting Service for Websites: Using the same service from Magento developers will ensure that the website works more efficiently.
magento open source vs magento commerce comparison
Magento Open Source vs Magento Commerce comparison

Choosing the best Magento version will be determined by each company’s long-term eCommerce strategy. However, it is also critical to implement those versions. They must collaborate with professional Magento developers to consult on and implement the best eCommerce solution.

With in-depth experience and developing many complex eCommerce systems on Magento, SECOMM understands the obstacles in choosing a platform and implementing Ecommerce businesses face.

Get in touch with us now for FREE eCommerce development consultancy and solutions 

Read more
Top 5 ecommerce platforms for egrocery
TOP 5 ECOMMERCE PLATFORMS FOR EGROCERY

With the boom in recent years, ecommerce is a potential business form pursued by many businesses, especially egrocery stores. According to Statista, the grocery ecommerce market in the United States is likely to exceed $24 billion by 2023.

Realizing the potential of the egrocery market, several businesses have deployed grocery ecommerce websites early and experienced breakthrough growth, such as Grofers (Blinkit) and BigBasket in India, Bach Hoa Xanh, An Nam Gourmet, Farmer’s Market, WinMart, and Organica in Vietnam.

The common thing that makes the success of the above brands lies in the ecommerce platform. Therefore, to develop and operate an effective ecommerce website, the role of platforms is enormous.

So which ecommerce platforms are suitable for the grocery industry?

Platform selection criteria

User interface and administration interface

For the website interface, in addition to meeting basic needs such as UI/UX standards and showing the brand’s characteristics and the eGrocery industry, businesses also need to focus on the presented product images. Therefore, on the website, everything needs to be synchronized and precise.

The administrator interface (admin) must be easy to use, navigate, control, and manage all data in the system.

Functional system

With eGrocery, the system of ecommerce features needs to be diverse from basic to advanced, solving complex characteristics of the grocery industry such as products with multiple units, weight difference, and price volatility, export-import complex warehouse, and synchronized data throughout the system.

Some functions required in a grocery ecommerce website system such as:

  • Primary functions: Meet the most basic needs when operating an ecommerce system, such as order management, checkout, payment, shipping, etc
  • Advanced Functions: Functions that enhance the consumer experience and accelerate the shopping process such as order tracking, abandoned cart recovery, similar product recommendations, product search fast products, multi-layered product portfolio, etc
  • Specific functions: Functions that help to thoroughly solve the difficulties of implementing specialized grocery ecommerce, meeting the needs of customer segments and businesses such as fast delivery, choice of time delivery point, etc

Integration capabilities

To have a seamless online volatility store system with multiple sales channels, businesses must integrate their ecommerce website with other payment services, shipping services, management software, analysis, report, and distribution systems:

  • Payment: Integrate various payment methods from domestic cards to international cards, such as payment gateways (Paypal, Stripe, OnePay), e-wallets (Momo, ZaloPay), etc.
  •  Shipping: Integrate with international shipping providers like DHL Express, Fedex, Ups, USPS, and popular shipping providers in Vietnam like Fast Delivery, Economy Delivery, Ninja Van, etc. With order tracking applications to help process and operate the delivery processes
  • Management software: Easily integrate CRM, ERP, and POS software to get a seamless connection on all supply channels from offline to online
  • Analysis and reporting: Integrate analysis and reporting software such as Business Intelligent, Google Analytics, Facebook Pixel, etc.

This integration helps businesses overcome the limitations of the “rice-powered” process, increase the automation of the system, limit business mistakes, and ensure high accuracy and performance.

Ability to extension

To accompany businesses to develop over time, from startups, and SMEs (small and medium enterprises), to large corporations, from B2B, B2C, and D2C business models to B2B2C, commerce electronics platforms must be highly scalable. High scalability helps meet all future business growth needs, such as multi-site, multi-country, and multi-currency, all manageable on “one screen.” Not only that, but highly scalable platforms also support businesses to operate the system stably regardless of the traffic in promotion campaigns.

Evaluate 5 ecommerce platforms for egrocery business based on each criterion

Top 5 ecommerce platforms for egrocery
Some platforms that support egrocery business: Ziel Commerce, Shopify, Haravan, WooCommerce, Magento

Ziel Commerce

Ziel Commerce is a readymade grocery ecommerce platform with all the features designed to support an online grocery store business.

Top 5 ecommerce platforms for egrocery ZielCommerce
Ecommerce platform Ziel Commerce

Website interface

Ziel Commerce provides a repository of themes specifically for the grocery industry, allowing businesses to customize according to their needs, helping to both reflect the characteristics of the industry and position the brand image.

Remarkably, the interface for administrators is also invested by the founders to make it most accessible for businesses to use. But currently, Ziel Commerce is not popular in the Vietnamese market, so there is no Vietnamese version for businesses.

Functional system

As a platform designed specifically for the eGrocery industry, Ziel Commerce can meet all the most specialized needs of businesses, including fundamental to advanced functionality systems and existing industry-specific solutions.

Integration capabilities

Ziel Commerce has a significant drawback in integrating the website system. In addition, this platform only supports add-ons available in its ecosystem, so businesses will not be able to link with the ERP, POS, CRM, BI, etc., systems in use. Therefore, when using Ziel Commerce, companies need to transfer all existing data to the server of this platform.

Ability of extension

Although it does not own the source code, Ziel Commerce is still a highly appreciated platform for its scalability compared to SaaS platforms. Ziel Commerce supports businesses to expand their ecommerce website system from one to many stores/websites, multi-language, multi-currency without many obstacles. However, in the long run, Ziel Commerce cannot support businesses to expand or develop new functions because firms cannot affect the source code; if it affects it, it will cause instability for the commercial website system. 

→ Rating: 3/4

Ziel Commerce provides an almost comprehensive online grocery store website building solution for businesses, from website interface and functional system to scalability. However, the implementation cost is relatively high, about $50,000/project in 6 months. Therefore, Ziel Commerce is only popular with retail chains, has high functional demand, and operates mainly abroad. However, when using Ziel Commerce, businesses should consider adding the platform’s integration, limiting instability in the operation when 3rd party systems are not compatible with the platform.

Shopify

Shopify is a SaaS ecommerce platform favored by the international ecommerce business community because of its fast implementation time and reasonable starting cost.

Top 5 ecommerce platforms for egrocery Shopify
Ecommerce platform Shopify

Website interface

Shopify provides a variety of interfaces, including grocery industry and UI/UX standards, but cannot be edited according to the characteristics of the business.

Functional system

Shopify’s functional system is relatively complete, meeting the basic needs of businesses. But to use advanced functions, companies have to pay a certain amount of money every month, leading to an increased cost of using the functional system. In addition, even Shopify can barely provide eGrocery industry-specific resolution functions.

Integration capabilities

Because it is a SaaS platform, businesses cannot affect the source code, and it is not easy to integrate with many 3rd parties. Companies can only integrate utilities provided by Shopify or a platform partner.

Some utilities that companies can integrate with Shopify include:

  • Payment: Paypal, Stripe, SagePay, AliPay Global, etc
  • Shipping: DHL Express, USPS, UPS, etc
  • Administration: Microsoft Dynamic 365 (ERP), Oracle NetSuite (ERP), Acumatica (ERP), etc
  • Marketing: Google Tools, MailChimp, Facebook Pixel, etc

Ability of extension

Similar to the ability to integrate, the scalability on Shopify is not high because businesses cannot influence the source code to edit and upgrade the website. Therefore, online grocery businesses can only use Shopify for the first time.

→ Rating: 2/4

Shopify is only suitable for businesses new to the ecommerce market, startups, or SMEs (small and medium enterprises) because of the reasonable development cost and time to deploy an online grocery store business website.

Haravan

Founded in 2014, Haravan is an ecommerce platform based on Shopify. Currently, Haravan is a popular platform in the Vietnamese market with more than 50,000 business people and trusted brands.

Top 5 ecommerce platforms for egrocery Haravan
Ecommerce platform Haravan

Website interface

Haravan has many standard UI/UX interfaces suitable for the grocery industry, including free and paid. At the same time, the interface for administrators supports Vietnamese and is easy to use, so businesses do not face many difficulties when using it.

Functional system

Haravan provides many utilities – functions for online grocery stores in Vietnam.

In addition, similar to Shopify, to use more advanced functions, businesses have to pay a monthly application fee of about 100,000 VND/month/app.

However, businesses can’t find parts that deal with the grocery’s specifics in Haravan’s app store and can’t develop in terms of specific functions. Enterprises can only use the functions included in the package and app store.

Integration capabilities

For integration capabilities, Haravan can integrate with Haravan’s partners such as transportation (Economic Delivery, Fast Delivery, Ahamove, GrabExpress, etc.), payment (Ngan Luong, VNPAY, Napas, PayPal, etc.), etc.).

It is difficult for businesses to integrate for 3rd party utilities outside Haravan’s ecosystem on their ecommerce website.

Ability of extension

As for the extension of the ecommerce website system, Haravan can only support the multi-language – currency but cannot expand from one to many websites/stores. It is challenging to manage all the data on a foundation.

As the business gradually grows and expands, Haravan will no longer be functional enough to maintain an online grocery store business. As a result, companies are forced to switch to more specialized platforms such as Magento, WooCommerce, and OpenCart. But, of course, switching platforms will create many other problems such as costs, time, personnel, etc.

→ Rating: 2/4

Similar to Shopify, Haravan is only suitable for businesses new to the ecommerce market, startups, and SMEs. But Shopify can support online grocery business globally, and Haravan only stops at the Vietnamese market.

Woocommerce

WooCommerce is an open-source platform in the form of a WordPress plugin, allowing businesses to use it completely free.

Top 5 ecommerce platforms for egrocery WooCommerce
Ecommerce platform WooCommerce

Website interface

WooCommerce and the community provide businesses with various themes designed for the grocery industry. At the same time, this platform also allows influencing the source code to customize according to needs, helping businesses quickly convey brand messages and images.

Since WooCommerce is a WordPress plugin, the admin will continue to manage the website on the WordPress interface itself. This makes it easy for businesses using WordPress to adapt, use, and navigate on the WooCommerce dashboard.

Functional system

WooCommerce supports a variety of features, from basic to advanced. However, this platform has some limitations on features specific to the grocery industry because interfering with developing these functions will easily cause instability for the website system.

Integration capabilities

Thanks to the advantages of the open source platform, WooCommerce has flexible customization capabilities and supports integration with many 3rd party utilities.

In payment, businesses can use amount plugins such as Stripe, PayPal, Apple Pay, and Square to their ecommerce website system with high security and safety. In addition, companies can integrate with many shipping providers such as Fedex, Ups, USPS, and DHL Express. The WooCommerce platform also allows businesses to integrate with management software such as Odoo, Square POS, WP ERP, and Marketing software such as Google Listings, Google Ads, and Facebook Pixel to support businesses in effective business management. More fruitful.

Ability of extension

Contrary to the integration capabilities, the extensibility of WooCommerce is not appreciated. Because the system is easily overloaded with plugin themes, and the number of products does not exceed 2000 SKUs (Stock Keeping Unit). Therefore, businesses wishing to expand their website system need to consider when using this platform in the long run.

→ Rating: 3/4

WooCommerce is the right platform for grocery businesses that use WordPress and are looking to develop an ecommerce system. But when using WooCommerce, companies should consider the limitations of integration, extensibility, and customizability of specific features.

Magento

Magento is a popular open source commerce platform in ecommerce, with nearly 200,000 websites in use. Currently, Magento has 2 versions: Magento Open Source (free) and Magento Commerce (paid).

Top 5 ecommerce platforms for egrocery Magento
Ecommerce platform Magento

Website interface

Although Magento does not own a rich theme store like other ecommerce platforms, businesses can look to the developer community, market (Envato), or design their own. Having many options when designing the interface helps Magento websites to have their uniqueness, avoid overlapping the interface with many different websites and bring a higher shopping experience.

Previously, the admin interface on Magento 1 was often considered difficult to use and took a long time to adapt. As a result, Magento publishers developed Magento 2 with a more intuitive and easy-to-navigate dashboard to overcome this problem.

Functional system

The Magento platform has a highly diverse system of features from basic and advanced to industry-specific to help grocery businesses quickly build and develop a sustainable system.

A basic functional system, including catalog management, product management, customer management, report analysis, etc., helps meet the basic needs of a convenient online grocery store business.

In particular, Magento also has many advanced functions for ecommerce, such as multi-language support, multi-currency, multi-store, PWA, MSI, ElasticSearch, etc. Shopping happens faster.

Magento does not have built-in features only for the grocery industry regarding specific features. Still, businesses can quickly build a system of particular features such as category classification, quick search, and delivery time selection thanks to flexible customization on open source code.

Integration capabilities

Thanks to the advantages of the open source platform, the Magento website can be easily integrated with any 3rd party utilities, from payment, shipping, and business administration.

Regarding payment, Magento easily connects with today’s popular payment methods such as card payments (domestic cards, VISA, Mastercard), e-wallets (MOMO, Zalopay), and payment gateways (OnePay, VNPay, etc.) PayPal) or COD, which helps to diversify payment methods.

Magento can integrate with shipping providers such as Fast Delivery, Economy Delivery, Viettel Post, and order tracking applications.

Magento can be integrated into back-office management software (ERP, CRM, POS) such as SAP, Salesforce, and Oracle to help operate all resources and processes seamlessly in the enterprise.

In addition, Magento also supports integration with business analysis tools such as Power BI, Tableau, and Looker and analysis and reporting utilities such as Google Analytics, Google Tag Manager, and Facebook Pixels to exploit all data from the system. As a result, Magento plans to improve its business strategy.

Ability of extension

Magento allows businesses to expand from one website to many different websites on the same system to meet the needs of business development. In addition, with the available support for language and currency conversion from Magento, businesses can build a grocery ecommerce system with content suitable for a diverse audience of customers around the globe.

In addition, open source customization enables Magento developers to build functional solutions specific to the grocery industry. This advantage makes Magento expand the system of capabilities according to each business size, from small businesses to large-scale corporations.

→ Rating: 4/4

Because Magento possesses many outstanding advantages, from website interface and functional system to the ability to integrate and expand, Magento is suitable for a variety of grocery business models from B2B, B2C to B2B2C, a multiform of enterprise-scale such as startup, SME, enterprise (large corporation). However, the time to deploy ecommerce on Magento is usually long – from 6 months to 1 year, with high construction costs of about 50,000 – 100,000 USD/project. At the same time, businesses also need to have a professional team or cooperate with experienced units to develop an effective grocery ecommerce system. Therefore, Magento is popularly used in the community of large-scale businesses that need many functions to increase user experience.

Top 5 ecommerce platforms for egrocery
Top 5 ecommerce platforms for egrocery

Choosing the right platform is the first and most significant step when building a grocery ecommerce website. Selecting the right ecommerce platform will help businesses save budget and time in building a website while increasing competitive advantage and sustainable growth. On the contrary, choosing the wrong forum will cost businesses a lot of time and budget to deploy and switch platforms. Therefore, companies need to consider the goals and problems in the current model to choose the most suitable platform.

With experience in successfully implementing complex grocery ecommerce systems like An Nam Gourmet, SECOMM understands grocery businesses’ obstacles.

Contact SECOMM now for a free consultation on detailed ecommerce system development solutions!

Read more

others categories

  • The digital transformation process has prompted many dramatic changes in the way businesses operate in both the short and long term.
  • Provide ecommerce know-how, expertise, and solutions to help businesses conquer the market and grow sustainably.
  • SECOMM provides the latest news on the ecommerce market, as well as the significant issues facing ecommerce businesses towards a comprehensive solution.
  • SECOMM news updates exciting internal events and small parties to connect and capture all the memories of Secommers.