Author Archives: Jennifer Diep

Following Part 1, here are 5 other CRM software options for large enterprises worth considering.

Dynamic 365 Sales

Dynamics 365 Sales is a comprehensive Customer Relationship Management (CRM) solution developed by Microsoft. The software is designed to assist businesses in managing and streamlining customer interactions, enhancing the sales process’s efficiency.

Its notable capability for scalability and flexible customization has made Dynamics 365 Sales one of the most suitable choices for the complex deployment needs of large enterprises.

Core features:

• Communication Management: Harness the power of Dynamics 365 and Microsoft Teams to enhance team collaboration effectiveness and interact more efficiently with customers.
• Revenue Acceleration: Optimize the sales process and revenue with suggested next actions proposed by Microsoft, helping businesses prioritize their sales activities.
• Predict & Manage Pipeline: Analyze individual and team sales processes to provide automatic in-depth insights and deliver the most accurate forecasts.
• Real-time Insight: Provide real-time insights from sales calls, including customer emotions, market competition, and more, enabling businesses to assess and guide their sales teams effectively.

Costs:

Pros:

• Seamless integration with other Microsoft products.
• Intuitive interface, easy to set up, and shares similarities with other Microsoft solutions.
• Collects customer data from multiple sources and stores it centrally in a single platform.
• High flexibility and scalability for customization.

Cons:

• Rigorous configuration, challenging to change after setup.
• For users unfamiliar with Microsoft products, the interface may be cluttered and challenging to navigate.
• Requires a high technical proficiency and a specific understanding of Microsoft products for deployment and customization.
• Some advanced features may necessitate additional module purchases

Oracle CRM On Demand

Oracle CRM On Demand is a cloud-based CRM designed to assist businesses in managing sales activities, marketing, and customer interactions, and providing in-depth analytical reporting. It is the SaaS version of Oracle’s renowned on-premise software, Siebel CRM. Businesses can use both of these software applications and link them through the ‘Oracle Application Integration Architecture’ and ‘Oracle Fusion Middleware’ software.

Core features:

• Browser & Cloud Support: The software is accessible on mobile browsers and various web browsers such as Chrome, Firefox, and Bing, enabling businesses to access customer data and manage all sales activities remotely.
• Workflow Automation: Create and automate sales, marketing, approval processes, and daily tasks for the team to enhance the overall efficiency of business operations.
• Analytics & Reporting: Additional factors are incorporated into reports, such as personalized content, and enhanced custom sales history, to provide in-depth insights that assist businesses in making better business decisions.

Costs: Oracle CRM On Demand doesn’t publicly disclose its pricing on the website. Therefore, businesses are advised to contact the provider directly for consultation and a price quote.

Pros:

• Intuitive interface with step-by-step setup and usage guidance.
• Flexible and highly customizable with extensive scalability.
• Seamless integration with other Oracle products and third-party applications.
• Provides in-depth reporting and analysis.

Cons:

• Requires internet access for use.
• The pricing for using Oracle CRM On Demand is not disclosed, making it challenging for businesses to calculate deployment budgets.
• While Oracle provides setup instructions, businesses still need technical expertise and a certain level of understanding of Oracle products for deployment and customization.

Related Reading: On-Premise CRM vs On-Cloud CRM: Key Differences

Infor CRM

Infor CRM is a cloud-based customer relationship management (CRM) software designed to assist large businesses in developing and maintaining customer relationships.

Infor CRM is known for its flexibility, scalability, and high configurability, offering a range of features to help businesses better understand their customers, personalize customer experiences, and enhance the effectiveness of sales operations.

Core features:

• Customers 360º views: Provides businesses with a comprehensive overview of customer transaction history, preferences, and behavior.
• Reporting and Analytics: Infor CRM’s in-depth reporting and analytics offer crucial insights for making informed decisions.
• Email Integration: Seamlessly integrates with email platforms such as Outlook and Gmail to retrieve information directly from Infor CRM and send emails to customers at any time.

Costs: Infor CRM doesn’t publicly disclose its pricing on the website. Therefore, businesses are advised to contact the provider directly for consultation and a price quote.

Pros:

• Intuitive interface, easy to set up and use
• Seamless integration with other Infor solutions
• Smooth integration with third-party applications and services
• High flexibility and scalability for customization.

Cons:

• Requires internet connectivity
• The usage cost of Infor CRM is not publicly disclosed, making it challenging for businesses to estimate deployment budgets.
• Technical expertise and a certain level of understanding of Infor CRM are necessary for deployment and customization.

LeadSquared Sales + Mobile CRM

LeadSquared Sales + Mobile CRM is a cloud-based CRM solution that enables businesses to enhance sales productivity and manage relationships with customers and potential customers.

This CRM solution integrates the features of Sales CRM and Mobile CRM, allowing businesses to access customer data and perform essential sales tasks from anywhere, at any time.

Core features:

• Lead Distribution: Evaluate transaction scale, customers, language preferences, and various other critical factors to distribute suitable potential customers to each sales team member.
• Sales Smartviews: Eliminate clutter and boost the productivity of the sales team by displaying tasks in order of priority.
• Mobility: Track and manage the remote activities of the sales team, including automatic check-in/check-out, automatic detection of incorrect check-in locations, automatic reminders for the next meeting, and expedited document sharing and uploading processes.

Costs:

Pros:

• Automates sales and marketing processes.
• Enables the search for potential customers from multiple channels, minimizing the risk of losing potential customers.
• Manages and nurtures potential customers for conversion with AI-built functionalities.

Cons:

• No free trial version is available.
• Requires technical expertise and understanding of LeadSquared for implementation.
• Occasionally encounters server-related issues or problems with internet connectivity.
• Compared to other CRM software, LeadSquared is somewhat limited in providing in-depth reports.

Pipedrive

Pipedrive is a popular CRM software solution used by businesses of all sizes and industries. In recent times, large enterprises have shown particular favor for Pipedrive CRM due to its advanced features that assist in managing sales opportunities and swiftly converting potential customers into clients.

Core features:

• Customizable Sales Pipeline: Set up a customizable sales process with multiple stages to align with the existing sales cycle.
• Segment Leads: Filter, sort, and segment potential customers to create target customer lists for personalized interaction activities.
• Contact History: Track and manage the entire history of all calls, emails, meetings, and notes related to every transaction and contact.
• Revenue Forecasting: Predict transaction volume and revenue within the CRM system. Track and automatically calculate revenue as transactions are updated.
• Reporting & Dashboards: Receive detailed reports on sales activities and sales figures. Monitor progress and achievements in the dashboard.

Costs:

Pros:

• Intuitive and user-friendly interface.
• 14-day free trial available.
• Automation of sales and marketing processes in most service packages.
• Unlimited customization of sales processes through API.
• Multilingual and multicurrency support.

Cons:

• Phone customer support is only available with premium packages.
• Pipedrive is somewhat limited in providing in-depth reports compared to other CRM software.
• Occasionally, emails sent from the Pipedrive system may encounter errors.
• Limited seamless integration with third-party apps and services.

Choose the best CRM software!

So, the article about the 10 CRM software systems part 1 + part 2 has come to a close with the hope that businesses will choose a platform suitable for their development needs. 

By implementing a CRM solution, businesses can quickly build and develop relationships with customers while enhancing collaboration among internal departments.

Contact or call SECOMM’s Hotline directly at (02871089908) for advice and CRM implementation.

The options for CRM solutions are expanding and becoming more diverse. In reality, some currently popular CRM software may lack the flexibility to meet the complex deployment requirements of large businesses.

Nevertheless, there are CRM software designed to offer a digital infrastructure, in-depth technical support, and exceptional features, granting significant customization freedom for large enterprises.

The article below focuses on providing important considerations when choosing CRM solutions and lists the 5 best enterprise CRM software.

5 Things to consider when choosing CRM software

Determine your need

The first important step before selecting CRM software is to clarify the needs and deployment expectations. You can review and assess the pros and cons of the current tools and management programs in use. Following this, the focus should be on the aspects requiring modification or enhancement, all while estimating the customization needs.

Select types of CRM software: On-premise CRM vs On-cloud CRM

Next, you need to the type of software to deploy, which may be either On-premise or On-cloud CRM software. These two software types come with key differences.

For On-cloud CRM, the entire data and software system are stored and managed by a third-party service provider, allowing you to access it through a web browser or mobile application.

Some advantages of On-cloud CRM include:

• Cost-effective usage
• Easy to use and accessible anytime, anywhere
• No need to perform maintenance, security, and software update processes

On the other hand, On-premise CRM stores and manages the entire data and software system locally on the company’s servers and infrastructure.

Some advantages of On-premise CRM include:

• Internal storage ensures security for vital information.
• You have complete control over the software, enabling you to customize the software updates.
• Not dependent on the internet to access and maintain the CRM system’s operations.

Related Reading: On-Premise CRM vs On-Cloud CRM: Key Differences

Check the accessibility

A user-friendly CRM software accessible to users of all skill levels contributes to expediting the deployment process effectively. Specifically, the software interface should be intuitive, easy to install, and allow for seamless import and export of any data type without requiring excessive assistance.

Moreover, businesses should opt for CRM software that is flexible enough to synchronize with their existing operational processes. Typically, the majority of CRM solutions nowadays offer a free trial period of three or four weeks. This timeframe is sufficient for businesses to understand the software’s functionality and assess whether it is the optimal choice for their deployment needs.

Evaluate the ability to customize

Customization is a vital feature of CRM software. Because each business has different models and scales, it’s essential to select CRM software that offers customization capabilities to match your business requirements and smoothly manage your sales processes.

Most CRM software designed for large-scale businesses offers customization capabilities. Nevertheless, while CRM solutions with extensive customization features can facilitate flexible deployment to meet specific needs, they often come with a higher price point.

Pay attention to security issues

The most crucial information stored in CRM software is customer data. Therefore, when selecting a CRM solution, you need to prioritize security.

Currently,  many CRM solutions are cloud-based, meaning customer data is encrypted and regularly backed up to enhance safety and security. However, you should thoroughly research the provider and understand how their data will be stored and secured in the database. This information is typically available on the CRM provider’s website.

5 best enterprise CRM software

According to G2‘s and rankings based on user satisfaction, here are the top 10 CRM software solutions best suited for large-scale enterprises.

Salesforce Sales Cloud

Salesforce Sales Cloud is a part of the renowned Salesforce CRM platform, developed to assist large enterprises in optimizing business operations and maintaining better customer relationships.

Core features:

• Opportunity Management:  Provides details about transactions, including product information, deal stages, pricing, and competitors Allows sales personnel to access real-time information for each transaction.
• Marketing Automation: Automatically creates, deploys, and manages effective online marketing campaigns. Enables collaboration between sales and marketing teams to search, evaluate potential customers, and streamline the sales process.
• Lightning Voice: Allows making calls to customers directly within Salesforce with just a click. Sales representatives can view all contact information updated in real-time to be prepared for any customer conversation.
• Workflows and Approvals: Saves time and simplifies the approval of business requests by designing and automating sales processes with simple drag-and-drop actions. Approval requests include deal discounts, expense reports, purchase orders, etc.
• File Sync and Share: This enables the sales team to quickly search and share up-to-date and accurate content such as presentations, proposals, and contracts from anywhere, helping the business close more deals in less time.
• Reports and Dashboards: Easily create and customize dashboards and real-time data reports to support the decision-making process for the next business steps.
• Sales Forecasting: This enables viewing sales forecasts and specific adjustments suggested for each sales team.

Costs: 

Pros: 

• Enables a 360-degree view of the customer interaction journey
• Offers tools for automating business processes
• Includes a demo for every deployed feature
• High level of customization and scalability
• Superior data security system

Cons:

• Internet access is required to use the software.
• While Salesforce Sales Cloud offers extensive customization, you will face additional charges for adding features or utilities, leading to increased software usage costs.
• The platform provides advanced features, but for new users, navigating through all the features and options available on the dashboard may not be intuitive. You will need to invest significant time in training their teams to effectively utilize the software.
• Migrating data from existing systems to Salesforce Sales Cloud can be time-consuming and may require technical expertise. Businesses can contact the Salesforce consulting team for assistance in addressing this issue.

SAP Sales Cloud

Recognized as a top on-cloud CRM software for large enterprises, SAP Sales Cloud assists businesses in creating an internal collaborative environment, optimizing business processes, and fostering efficient interactions with customers.

Core features:

• Omnichannel Engagement: Provides omnichannel interaction features to enhance customer engagement, streamline the sales process, and complete transactions. 
• Email & Calendar Integration: Integrates with productivity tools like Microsoft Outlook and Google Gmail to automatically synchronize customer data and important information from the current system.
• Predictive Analytics & Machine Learning: Real-time scoring and prediction features help businesses identify potential customers, guide them through the sales process, and offer personalized recommendations for products, sales representatives, and pricing to optimize contract opportunities.
• Sales Performance: Offers detailed sales guidance to help businesses actualize their sales strategy while tracking progress and results with comprehensive information on each salesperson’s actions. Additionally, businesses can integrate with the SAP CX solution suite to boost business goals.
• Productivity & Personalization: Provides features that enhance the efficiency of the sales process, such as tagging, flagging, scheduling, and personalizing fields, reports, and custom fields for easy access and use by sales representatives.
• Back-office Integration & Connection: Integrates with SAP ERP and SAP CX solutions to leverage real-time, valuable information and details to understand sales cycles and seize transaction-closing opportunities.

Cost: SAP Sales Cloud doesn’t publicly disclose its pricing on the website. Therefore, businesses are advised to contact the provider directly for consultation and a price quote.

Pros:

• User-friendly interface that is easy to use.
• Seamless integration with other services in the SAP system, facilitating the sharing of information and data across departments within the business.
• Provide demos for each deployed feature.
• Offers advanced analytics capabilities for customer information and market trends to optimize sales strategies.
• High customization and scalability.
• Ensures the security, regular updates, and accuracy of customer-related information and data.
• Automates business processes.

Cons:

• The usage cost is not publicly disclosed, making it challenging for businesses to accurately estimate deployment expenses
• The seamless integration capability with other SAP services, while advantageous, can be a drawback as businesses become heavily dependent on the SAP system, leading to limitations if a few services from a different provider are used.
• Integrating SAP Sales Cloud with external services is not straightforward and requires significant expertise and resources.
• The high customization capability of SAP Sales Cloud demands technical proficiency and a certain level of understanding of SAP, making it time-consuming for new users to familiarize themselves with the platform.

HubSpot Sales Hub

When it comes to leading CRM providers, HubSpot is a very familiar name for most businesses. The HubSpot Sales Hub solution offers businesses outstanding features to build relationships with customers, manage the sales funnel effectively, and close more deals.

Core features:

• Sales Automation: Set up a series of automated and personalized tasks and emails to streamline the sales process and close deals.
• Conversation Intelligence: Utilize AI tools to record calls with customers to understand how each sales representative interacts with customers and provide timely evaluations and improvement guidance.
• Document Tracking: Support the sales team in creating and sharing sales content, while tracking which type of content customers open, view, or forward, and which content leads to deal closures
• Email Tracking: Use tools like Gmail, Outlook, and HubSpot to send tracked emails and receive notifications for any potential customer interaction with tracked emails.
• Call Tracking: Prioritize daily sales calls based on the HubSpot database. Automatically record call details for contacts in the CRM system.
• Pipeline Management: Create, customize, and control the sales process visually with the “Deal Pipeline Management” feature. On the “Sales Dashboard” page, you can view detailed sales activities, track customer movement through the funnel, and identify and address issues for each customer case to quickly close deals.
• Sales Analytics & Reporting: Choose from available reports or customize individual reports to monitor the progress and performance of the sales team with in-depth and accurate analytical data.

Costs:

Pros:

• Provides 24/7 customer support via live chat, email, and hotline.
• Intuitive platform interface and user-friendly CRM features.
• Offers a demo for each deployed feature.
• Provides tools for automating business processes.
• The ‘tracking’ features are well-designed and systematically meet the requirements for monitoring and controlling the entire sales process.

Cons:

• Although HubSpot Sales Hub is designed to be user-friendly, the initial setup, customization, and management of the CRM system may require a significant amount of time.
• Internet access is required to access and use the software.
• The free trial version limits features and permissions, making it challenging for businesses to accurately assess the capabilities of this CRM system.
• Migrating data from existing systems to HubSpot Sales Hub can be time-consuming and may require technical expertise.

Zoho CRM

Zoho is a renowned CRM solution with a variety of features designed to suit businesses of all sizes, enabling them to build and manage customer relationships and optimize sales processes.

Core features:

• Sales Force Automation: Automates sales tasks such as scheduling sales appointments, sending follow-up emails, tracking leads, and updating sales opportunities.
• Marketing Automation: Provides tools to efficiently run marketing campaigns and deliver high-quality leads to the sales department.
• Performance Management: Streamlines business processes, and enhances sales capabilities with insights relevant to changing market trends.
• Product Customization: Use custom fields, buttons, layouts, link data, localize language and currency, and test before deployment.
• Omnichannel Management: Enables businesses to connect with customers across various channels while collecting essential data to support sales calls.

Costs: 

Pros: 

• User interface is intuitive and easy to use.
• Allows integration with multiple applications and services to create a unified CRM system.
• Utilizes artificial intelligence to predict customer behavior and suggest relevant actions.
• High-level security features.
• Offers a 15-day free trial version.

Cons:

• Customer support service is not yet fully optimized.
• Customization process requires technical expertise and significant resources.
• The trial version limits many features, making it challenging to evaluate the platform’s capabilities.

NetSuite CRM

Another prominent CRM software for large enterprises is NetSuite CRM. This is a cloud-based CRM platform designed to help businesses manage interactions with current and potential customers, partners, and suppliers.

Core features:

• Sales Force Automation: Provides businesses with an integrated sales process, covering lead management, upselling, cross-selling, and quoting to sales forecasting, order management, order fulfillment, and commissions.
• Marketing Automation: Builds, deploys, and measures the effectiveness of marketing campaigns. Tracks potential customers and identifies the moment they are ready to make a purchase, transferring potential customer information to the sales department.
• Customer Service Management: Creates and automates the management process of customer cases, ensuring that customer inquiries are quickly addressed with the answers they need.
• Partner Relationship Management: Controls all aspects of the sales and marketing process between the business and its partners with real-time updated information.

Costs: NetSuite CRM doesn’t publicly disclose its pricing on the website. Therefore, businesses are advised to contact the provider directly for consultation and a price quote.

Pros:

• An all-in-one solution for various aspects of eCommerce such as sales, marketing, and customer service.
• Exceptional customization capabilities to meet the specific deployment needs of each business

Cons:

• The usage cost is not publicly disclosed, making it challenging for businesses to accurately estimate deployment costs.
• Businesses are required to pay the entire deployment cost upfront for the initial setups.
• Users must subscribe to an annual license, incurring additional fees before using this tool.

Related Reading: Explore the 10 best CRM software for large enterprises Pt2

The Bottom Line

Leveraging years of valuable experience supporting various businesses in the deployment of CRM solutions, SECOMM offers valuable insights to help businesses swiftly identify appropriate software and expedite the implementation process.

Contact or call directly to SECOMM’s hotline at 02871089908 for free consultation.

CS-Cart is a versatile eCommerce platform, available in both open-source and SaaS models. Established in 2005 under Simbirsk Technologies Ltd., it has garnered trust from medium-sized and large businesses. Its reputation is built on robust customization options, numerous features, and supplementary utilities within its ecosystem.

Listed below are brands that have built their CS-Cart eCommerce websites.

House of CB

House of CB is a leading women’s fashion brand in London, United Kingdom. Renowned for its meticulously crafted collections tailored for significant events, the brand was established by Conna Walker at the age of 17, backed by a £3,000 loan from her father. 

Faced with initial capital constraints, House of CB strategically leverages eCommerce to engage with its potential customers. Over time, the brand has graced the wardrobes of numerous Hollywood luminaries, including Beyonce, Gigi Hadid, Lady Gaga, Jennifer Lopez, and the Kardashians.

• Website: https://www.houseofcb.com/ 
• Industry: Fashion
• Traffic: 1.8M/month (7/2023)
• Ranking: #28,116 (Worldwide), #12,982 (UK)

Maxbhi

Maxbhi is an eCommerce venture operated by Elcotek India Private Limited in India. The CS-Cart website is dedicated to offering a wide range of accessories for electronic devices, including mobile phones, tablets, laptops, and more, specifically within the Indian market. 

Launched in 2004 in Ghaziabad, India, this CS-Cart eCommerce website has grown to become one of the largest and most enduring online stores for phone accessories in the country.

• Website: http://maxbhi.com/ 
• Industry: Consumer electronics
• Traffic: 1.7M/month (7/2023)
• Ranking: #32,992 (Worldwide), #2,410 (India)

Harvey Norman

Harvey Norman is a leading retailer in New Zealand, offering a diverse range of products including computers, electronics, furniture, bedding, and household appliances from renowned global brands. 

This initiative is part of the franchise system operated by Harvey Norman Holdings Limited, a publicly listed company on the Australian Securities Exchange Limited. The company’s main activities encompass retail, franchise operations, real estate, and digital enterprises.

• Website: https://www.harveynorman.co.nz/ 
• Industry: Retail
• Traffic: 1.4M/month (7/2023)
• Ranking: #40,692 (Worldwide), #115 (New Zealand)

Enter

Enter stands out as one of Moldova’s major retailers in the consumer electronics sector. Boasting a network of 25 traditional stores across the country, Enter focuses on delivering a wide range of electronic devices, including mobile phones, tech accessories, home appliances, and more.

Moreover, Enter has established itself as a trusted authorized dealer for renowned brands such as Apple, Samsung, Xiaomi, Dyson, Lenovo, LG, and others. With future plans in mind, the company aims to further expand its brick-and-mortar stores and enhance its eCommerce website for an even more convenient shopping experience for customers

• Website: https://enter.online/ 
• Industry: Retail
• Traffic: 705.9K/month (7/2023)
• Ranking: #76,885 (Worldwide), #73 (Moldova)

Mobilier1

Mobilier1 is a Romanian CS-Cart eCommerce website specializing in the furniture industry.  With over a decade of experience, the company remains focused on manufacturing and selling furniture within the eCommerce market. Mobilier1 consistently earns praise for the high quality of its products and services, providing competitive pricing compared to other market players.

Furthermore, Mobilier1 offers additional services such as nationwide free delivery and a 365-day return policy, ensuring a seamless experience for its customers.

• Website: http://mobilier1.ro/ 
• Industry: Furniture
• Traffic: 365.5K/month (7/2023)
• Ranking: #142,635 (Worldwide), #726 (Romania)

Butor1

Butor1 is a Hungarian business specializing in the distribution of furniture and interior accessories. Over the past decade, the company has formed direct partnerships with renowned furniture manufacturers to offer customers products at reasonable prices.

Recently, Butor1 has taken a step further by combining CS-Cart eCommerce website operations with sustainable practices, pledging to plant a tree for each successfully placed order, demonstrating its commitment to environmental responsibility.

• Website: https://www.butor1.hu/ 
• Industry: Furniture
• Traffic: 340.0K/month (7/2023)
• Ranking: #140,320 (Worldwide), #733 (Hungary)

Siriust

Siriust is a CS-Cart eCommerce website under the umbrella of Profi, a leading retail chain in Russia. Specializing in tech accessories like smartphones, laptops, wireless devices, and repair tools, Siriust boasts a catalog of over 16,000 products.

With 50 physical stores in major Russian cities, the company has strategically introduced a CS-Cart website, enabling customers to conveniently make online purchases and pick up their orders from the nearest store.

• Website: http://siriust.ru/ 
• Industry: Consumer electronics
• Traffic: 318.4K/month (7/2023)
• Ranking: #151,245 (Worldwide), #7,774 (Russia)

Topsto

Topsto is an online store serving customers in both B2B and B2C sectors in the Crimea region, Ukraine. With an expansive product catalog comprising over 280,000 items, Topsto’s CS-Cart website gained favor among customers for its varied product range, affordable pricing, and swift delivery services across the Crimea region.

• Website: https://topsto-crimea.ru/ 
• Industry: Retail
• Traffic: 220.8K/month (7/2023)
• Ranking: #167,337 (Worldwide), #4,166 (Ukraine)

Ucuzkitapal

UcuzKitapal is a Turkish online book retail business with a loyal customer base of over 85,000. The store offers a vast collection of books covering diverse genres, including education, literature, economics, self-development, and more.

Through the early adoption of a CS-Cart eCommerce website, the business consistently satisfies book-buying needs with highly competitive prices, swift delivery, and attractive offers.

• Website: https://www.ucuzkitapal.com/ 
• Industry: Online book retail
• Traffic: 146.8K/month (7/2023)
• Ranking: #227,028 (Worldwide), #5,881 (Turkey)

Riviera Couleurs

Riviera Vaudoise is a paint and coating business established 40 years ago in the “Riviera Vaudoise” region in western Switzerland. Renowned for its picturesque landscapes, traditional villages, rose gardens, and idyllic lakeside views, the region provides an exquisite backdrop.

Over the years, Riviera Vaudoise has evolved into the premier destination for oil-based paints in the area, catering to diverse needs such as automotive, residential, and wood applications.

Currently, the company has built its CS-Cart website to extend its business footprint into the realm of eCommerce, aiming to connect with a broader audience of potential customers throughout Switzerland.

• Website: https://www.magasindepeinture.ch/ 
• Industry: paint and coating
• Traffic: 41.1K/month (7/2023)
• Ranking: #1,367,213 (Worldwide), #272,883 (Switzerland)

Here are 10 CS-Cart eCommerce websites that have not only successfully developed their online presence but have also achieved notable success in their respective industries. This triumph serves as inspiration for other businesses looking for effective solutions to elevate their operations and enhance competitiveness in the market.

Drawing on substantial experience in implementing eCommerce solutions for clients across diverse countries, SECOMM comprehends the challenges and hurdles businesses encounter during the deployment process.

Contact SECOMM today or call the hotline at 02871089908 for a free consultation.

The eCommerce landscape in SEA is experiencing robust growth, with a CAGR of 11.43%. The anticipated total revenue for 2023 is projected to reach USD 109 billion, as reported by Statista. Moreover, there are over 2000 eCommerce websites built on the Magento platform within this market. 

For most Magento deployment projects, collaboration with experienced developers on this platform is crucial. This partnership ensures joint planning, design, and development of customized websites tailored to the specific requirements of each business. 

This article will delve into why Magento remains the preferred platform for eCommerce website development and spotlight the top 5 Magento developers in the SEA region, including Kemana (Indonesia), Lime Commerce (Indonesia), SECOMM (Vietnam), Sweetmag (Malaysia), and 1902 Software (Philippines).

What is Magento?

Magento is an open-source eCommerce platform built using the PHP programming language and the Zend Framework. In 2018, Adobe officially acquired Magento and rebranded it as Adobe Commerce, aiming to integrate this platform into Adobe’s suite of digital solutions.

This merger has enhanced Magento’s capabilities and provided businesses with a more comprehensive eCommerce solution powered by Adobe. 

Magento has two main versions: Magento Open Source – a free version (formerly known as Magento Community Edition) and the paid version called Adobe Commerce (formerly Magento Commerce).

The paid version offers users two options: on-premise and on-cloud, with numerous upgraded features and enhancements to meet higher demands for customization and scalability.

Why do brands choose Magento?

Customization & Scalability

Being an open-source platform, Magento provides businesses with the flexibility to access and modify source code, functionalities, themes, and extensions. Moreover, Magento can efficiently handle up to 500,000 daily visits and imposes no restrictions on annual sales volumes.

According to BuiltWith, there are currently over 144,000 active Magento websites including several global brands experiencing significant traffic, such as:

• Samsung – 1 billion/month (USA)
• Walmart – 394 million/month (USA)
• Nike – 141 million/month (USA)
• Adidas – 29.2 million/month (USA)
• Levi’s – 10.6 million/month (USA)

Notably, some high-traffic eCommerce websites in the Southeast Asian market are also using Magento, such as:

• Didongviet – 4.4 million/month (Vietnam)
• Abenson – 1 million/month (Philippines)
• Klik Indomaret – 3.8 million/month (Indonesia)

These leading brands leverage the Magento platform to execute complex customizations for their eCommerce systems, enhancing their capabilities in handling high traffic, extensive product catalogs, and substantial sales volumes. Therefore, for any business seeking a highly customizable and scalable eCommerce platform, Magento is likely the first name that comes to mind.

Headless Commerce

Headless Commerce is an eCommerce trend with 80% of businesses planning to adopt this approach within the next two years, according to Salesforce’s “State of Commerce” report. 

For the demands of Headless architecture, the open-source Magento platform stands out as an optimal choice. Unlike traditional Magento architecture, Headless Magento utilizes GraphQL API to support various frontend designs for different devices and screens. This setup is optimized and integrated into the existing backend system to deliver a seamless omnichannel experience. 

Moreover, Adobe offers enterprises an advanced suite to enhance the efficiency of Headless Commerce operations. This suite includes Adobe Experience Manager (Content Management), Adobe Analytics (In-depth analytics reporting), and Adobe Marketo Engage (Marketing automation).

PWA Studio

According to Emergen Research, the global Progressive Web App (PWA) market is expected to reach 10.44 billion USD by 2027. Therefore, it’s not surprising that many businesses are turning to Magento’s PWA Studio features. This toolkit facilitates the rapid development, launch, and maintenance of PWAs.

Moreover, businesses adopting Headless Commerce can seamlessly integrate with PWA Studio to customize frontend designs. PWAs are often combined with Headless architecture to create Headless PWAs, replacing conventional frontends with PWA storefronts to enhance website performance.

Moreover, Magento PWA utilizes Service Worker technology for device caching, significantly boosting page load speeds by 2 to 3 times.

Magento Global Community

Magento boasts a thriving and engaged community comprising developers, designers, and users. This community consistently generates modules, themes, plugins, and integrated add-ons for the Magento platform.

Moreover, there are many Magento developers in the market, making it easy for businesses to find a suitable partner. 

In addition, prominent forums like Reddit, Quora, Substack, Slack Groups, and online conferences provide platforms for Magento users to exchange knowledge and experiences.

Hence, beyond direct support from collaborative partners, these forums serve as invaluable resources whenever businesses face challenges or require assistance throughout the Magento deployment journey.

Top 5 Magento Developers in SEA

Magento is designed to meet almost every need when it comes to creating professional and custom eCommerce websites.

However, not all businesses have the technical expertise and understanding of Magento to start and successfully implement this platform. This is why many businesses seek to collaborate with Magento developers to bring their ideas and business goals to life. 

Below are 5 Magento agencies in South East Asia, boasting exceptional experience and expertise.

SECOMM (Vietnam)

SECOMM is known as a provider of comprehensive and specialized eCommerce solutions tailored to each business model and requirement.

Established in 2014, SECOMM has successfully collaborated on and developed Magento eCommerce websites for numerous major clients spanning from Australia, Singapore, Hong Kong to Vietnam, including LaybyLand, Changi Airport Group, My Market, Annam Group, and Vinamilk.

Going beyond Magento website development collaborations, SECOMM and its clients strategically outline sustainable short and long-term development plans, ensuring continued leadership in the targeted markets. 

With vast experience in executing over 300 custom Magento website development projects for clients worldwide, SECOMM has firmly established itself as a premier professional Magento developer in Vietnam.

Kemana Technology (Indonesia)

Established in 2011, Kemana Technology is a private company consisting of a team of experts with over a decade of experience in the eCommerce industry. Recognized as an official Silver partner of Adobe, Kemana stands out as a leading Magento developer in the broader APAC region and specifically in Indonesia. 

When it comes to eCommerce website development services, Magento is the core technology solution that the company suggests to its clients.

Moreover, Kemana leverages Magento’s exceptional customization capabilities to deliver Omnichannel deployment solutions for retailers, offering two primary services: Click & Collect (Pick Up In-store) and Ship From Store.

Lime Commerce (Indonesia)

Similar to Kemana Technology, Lime Commerce is also among the top Magento developers in Indonesia. Established in 2014, the company holds the Bronze partnership status in the Adobe Solution Partner Program. Lime Commerce provides personalized solutions tailored to meet the deployment needs of each customer segment. 

As a dedicated eCommerce development company focusing on Magento, Lime Commerce offers a range of comprehensive services and solutions related to the Magento platform.

This includes custom design and development of Magento eCommerce websites, system maintenance and updates, optimization of website performance and security, and implementation of various crucial integrations.

Sweetmag Solutions (Malaysia)

Established in 2008, Sweetmag Solutions has distinguished itself as a premier provider of Magento website development solutions in Malaysia, offering a range of associated web services. Over the years, Sweetmag has achieved Bronze-level partnership status in the Adobe Solution Partner program.

Sweetmag provides a seasoned team to build Magento eCommerce websites to meet specific requirements and objectives related to customer experience and conversion.

Through collaborations with prominent brands like Padini, Innisfree Malaysia, Parkson Online, and Caring Pharmacy, the company has firmly established its position in the Malaysian eCommerce market.  

1902 Software (Philippines)

Founded and operated since 1998 by Danish programmer Peter, 1902 Software has evolved into a prominent software development and eCommerce solutions company in the Philippines. Their key services include AI development, eCommerce solutions, custom software development, and innovative design, all of which contribute to their notable reputation. 

In the realm of eCommerce development, the company excels in delivering solutions for creating powerful, flexible, and scalable Magento websites. With a track record of successful projects, 1902 Software has earned positive reviews from satisfied clients.

Start Your eCommerce Journey with Magento Today!

The effectiveness and popularity of Magento are demonstrated by the numerous businesses, spanning from medium-sized enterprises to large corporations, that have successfully implemented and operated their eCommerce websites on this platform. Moreover, the global Magento developer community is extensive, and the Southeast Asian region is no exception, featuring top-notch specialists with high technical expertise and extensive experience in Magento, as mentioned in the article.

Contact or call SECOMM’s hotline at (+84)28 7108 9908 to build your Magento eCommerce website today!

What is Social Commerce?

Social Commerce is a term that combines two key concepts: “Social” and “Commerce”.

It represents a business model that seamlessly integrates social media and eCommerce, aiming to create a shopping experience that is more interactive and connected for customers.

Social Commerce enables users to view and purchase products directly through social media platforms such as Facebook, Instagram, TikTok, etc.

This approach allows customers to delve into product details, read reviews, engage with comments from other users, and even make direct purchases through business posts, advertisements, or social platform storefronts.

The Social Commerce model often comes with interactive features, product-sharing capabilities, and personalized product recommendations.

Social Commerce takes advantage of the widespread popularity and extensive user base on social media platforms to naturally amplify the reach and influence of products and brands.

How does Social Commerce work?

Social Commerce vs eCommerce

Social Commerce and eCommerce are two distinct online business models, yet they share the common goal of online commerce. Here are the differences between these two models:

Types of Social Commerce

There are various popular types of social commerce, and the choice depends entirely on the scope and objectives of each business. Here are some common types of social commerce:

• Influencer Marketing: This marketing form leverages the influence of users with large social media followings. Businesses collaborate with celebrities or influential individuals to promote their products and brands.
• Affiliate Marketing: In this strategy, businesses empower influential individuals to promote or review their products/services in social media posts by embedding links, and incentivizing sales. In return, these affiliate partners earn a percentage of the revenue generated from those links.
• Social Media Advertising: This type of social commerce centers around using social media platforms as advertising spaces. Businesses can run ads on platforms like Facebook, Instagram, Pinterest, TikTok, etc., to reach their target audience.
• User-Generated Content (UGC): By encouraging customers to share their experiences using products or services on social media platforms, businesses aim to build trust among both current and potential buyers. 
• Live Streaming: Hosting live streaming sessions on platforms like TikTok, YouTube, or Twitch allows viewers to interact directly with the business. This involves introducing products/services, fielding questions, and receiving user feedback during the broadcast, ultimately boosting online interaction and sales.

Benefits of Social Commerce

Enhance brand identity

Social Commerce facilitates businesses in reaching millions of users across various social media platforms, particularly globally popular ones like TikTok, Facebook, Instagram, and Pinterest.

This approach not only boosts brand awareness but also promotes businesses’ products and services to the extensive user base on these platforms, creating organic traction through user sharing and interaction.

The renowned sportswear brand Nike has successfully implemented Social Commerce by leveraging engaging posts, videos, and advertisements on social media platforms such as Facebook, Instagram, and Twitter.

The brand consistently runs advertising campaigns encouraging users to share their product experiences. Through user-generated posts and the strategic use of specific hashtags, Nike has sparked natural virality, resulting in an increased level of brand recognition.

Optimize the shopping experience

A key feature of social commerce is its focus on creating a seamless online shopping experience for users, simplifying the transition from product browsing to actual purchases. Customers can buy directly from posts, advertisements, or online stores on social media platforms.

This not only streamlines the shopping process but also enables businesses to optimize customer experiences, save time, and boost the eCommerce sales volume for the brands.

The cosmetics brand L’Oréal has created various TikTok channels for each target market in its beauty chain, such as lorealparis (global), lorealparisusa (U.S. market), lorealparis_vn (Vietnamese market), lorealparisid_shop (Indonesian market), lorealparisth_store (Thai market), and so on.

This approach not only allows the brand to reach the right target audience but also takes advantage of TikTok Shop, enabling customers to purchase products directly through L’Oréal’s TikTok channel.

Monitor & measure performance

Presently, social media platforms offer comprehensive analytics and data measurement tools for businesses. For instance, Instagram Insights provides demographic information such as gender, age groups, and geographic locations.

Facebook Audience Insights goes a step further in collecting detailed data about a business’s target audience, while TikTok Pixel allows tracking vital metrics like clicks, views, and conversion rates, and assessing the effectiveness of advertising campaigns.

Leveraging these data sources assists businesses in creating more efficient social commerce campaigns compared to traditional retail operations. A noteworthy example of the successful implementation of Social Commerce with optimized tracking and measurement is Fashion Nova.

This prominent American fashion brand specializes in offering women’s clothing and accessories. Fashion Nova’s Instagram posts often incorporate sharing and user tracking features, enhancing the dissemination of information about products and the brand.

Furthermore, Fashion Nova utilizes Instagram’s measurement features and analytical tools to evaluate the effectiveness of the brand’s marketing and advertising campaigns.

Boost engagement & customer service

Embracing social commerce enables businesses to seamlessly engage in direct interactions with customers and gather their feedback regarding the brand or product through posts, direct conversations, comment responses, and messages.

This facilitates quick customer support, addresses inquiries promptly, fosters satisfaction and fortifies customer relationships. Moreover, based on this valuable customer feedback, businesses can refine their products/services to align with customer expectations.

Tarte Cosmetics, a renowned cosmetics brand specializing in makeup and skincare products, has effectively utilized social media platforms such as Instagram, Facebook, and Twitter to implement social commerce. The brand consistently engages with customers across social media channels.

The administrative team promptly responds to user comments and messages, addressing inquiries and offering technical support. This approach builds trust and satisfaction among customers, actively strengthening positive customer relationships.

The Bottom Line

Here are insights, advantages, and examples of businesses effectively embracing Social Commerce. Depending on each business’s strategy, administrators can blend social media and eCommerce to engage customers and establish a brand in the current digital era.

Related Reading: eCommerce: Inbound Marketing vs Outbound Marketing

Contact SECOMM or directly call the hotline at 02871089908 today for complimentary guidance on implementing eCommerce Marketing overall and Social Commerce specifically.

The Baby eCommerce industry is no exception to this rule. So, what is the ideal choice? The following article outlines and clarifies the pros and cons of the top five eCommerce platforms for the development of Baby eCommerce websites.

Magento

Magento (now owned by Adobe), is an open-source eCommerce platform that grants businesses full authority to develop and manage their eCommerce websites.

For large enterprises in the Baby eCommerce industry with complex requirements for building and developing eCommerce websites, Magento’s high degree of customization and scalability, along with its wealth of outstanding features and extensions, can effectively cater to their needs. However, to fully leverage Magento’s capabilities, businesses should invest in both a specific budget and a requisite level of technical expertise.

Currently, Magento offers two primary versions:

• Magento Open Source: a free version
• Adobe Commerce: a paid version with two options, on-premise and on-cloud.

Key Features:

• Multi-brand solution: Supports multiple languages, currencies, and stores for various business models (B2B, B2C, B2B2C, D2C).
• MSI – Multi-source inventory: Enables the shipment of a single order with multiple products from different warehouses while ensuring delivery times.
• Headless eCommerce: Utilizes the separation between Frontend and Backend for easy customization and website development.
• B2B feature: Provides support for B2B customers, including category sharing, creating business accounts, quick ordering, and customer group creation.
• PWA – Progressive Web App: A mobile application built on web technology, easily discoverable and downloadable from a web browser.

Pros:

• Feature-rich system from basic to advanced, tailored to specific industry needs.
• High customization and scalability compared to SaaS platforms.
• No limits on sales volume.
• Wide range of extensions.
• High security.

Cons: 

• High implementation costs.
• Lengthy implementation time, ranging from 6 months to 1 year.
• Requires a certain level of technical expertise and understanding of Magento.

Pricing:

Brands built their Baby eCommerce websites on Magento including Kids Plaza VN, Bibo Mart, Children Salon, Mothercare VN, Aden+Anais, Hornby, v.v 

Salesforce Commerce Cloud (SFCC)

Salesforce Commerce Cloud (SFCC) is a cloud-based Software as a Service (SaaS) solution that helps businesses build their eCommerce websites. This platform enables businesses to integrate all their sales channels, delivering a seamless shopping experience for customers.

SFCC offers two key solutions:

• Salesforce B2C Commerce Cloud: A solution for building websites and enhancing the overall shopping experience for retail customers.
• Salesforce B2B Commerce Cloud: A solution for building websites and providing a shopping experience for customers engaging in large-volume transactions.

Key Features:

• AI Einstein: Offers personalized search and product recommendations with Einstein Product/Search Recommendations. Provides personalized experiences across all channels with Einstein Recommendations API. Gathers customer insights to boost revenue with Einstein Commerce Insights.
• Headless Commerce: Build headless e-commerce websites and enhance user experiences using SFCC’s Open Commerce API or any developer’s preferred APIs.
• Marketing & Merchandising: Supports design, scheduling, and automated marketing campaigns, optimize SEO to increase traffic, and manages multi-store, multi-language, and multi-currency capabilities from a centralized dashboard.
• Omnichannel: Enables multi-channel sales and provides a consistent customer experience.
• Localization: Allows businesses to create multiple separate websites with different languages, currencies, and strategies for specific target markets.

Pros:

• User-friendly interface.
• Strong support from AI tools during implementation.
• Diverse tools and features.
• Automation of order processing and promotional campaigns.
• Exceptional analytics and reporting capabilities to capture customer insights.
• High security.
• 24/7 customer support service.

Cons:

• The license fee is not publicly disclosed, making it challenging to estimate exact expenses.
• Limited seamless integration with third parties.
• Limited customization and scalability. For high customization needs, businesses may incur additional costs.
• Being a SaaS platform, it carries inherent risks from the provider, and data access limitations cannot be entirely avoided.

Pricing

For Salesforce B2C Commerce Cloud, businesses are offered three solution packages: Starter, Growth, and Plus, and they need to contact Salesforce for specific consultations and pricing.

For Salesforce B2B Commerce Cloud, businesses should get in touch with Salesforce for specific price levels and implementation details.

The cost of developing an eCommerce website using the SFCC platform can range from $2,000 to $500,000, depending on each business’s requirements.

Some Baby brands that have developed eCommerce websites on the Salesforce Commerce Cloud platform include Carter’s, Hanna Andersson, OshKosh B’gosh, Chicco, Crayola, Toys “R” Us, Melissa & Doug, and more.

Shopify

Shopify is a SaaS platform known for its diverse features and themes that cater to businesses of various industries and scales, facilitating the rapid and effective development of eCommerce websites.

Shopify offers three standard solution packages (Basic, Shopify, Advanced), tailored for small and medium-sized businesses. Meanwhile, the Shopify Plus solution is aimed at medium to large businesses with elevated development and customization requirements.

Key Features:

• Shopify POS: This feature is available in all solution packages and allows seamless integration of point-of-sale from online to offline, supporting order and inventory management across retail locations, online stores, and other active sales channels.
• eCommerce automation: Automates marketing processes and order execution. Available in the Shopify and Advanced packages, while Shopify Plus businesses have Shopify Flow and LaunchPad.
• Shopify Hydrogen: Allows Shopify Plus and standard Shopify businesses to build custom storefronts using the React-based Hydrogen framework, which can then be directly integrated with the Oxygen in-house hosting. This is Shopify’s new solution for businesses building and developing Headless websites.
• Abandoned cart recovery: Automatically sends email with discount codes to customers in cases of cart abandonment during the checkout process, leaving the website with products in the cart but unpaid, or viewing products without adding them to the cart.
• International commerce: Supports multiple languages, multiple stores, and multiple currencies. However, tax calculation at checkout is only available for the Advanced and Shopify Plus packages.

Pros:

• User-friendly interface.
• Reasonable initial costs.
• Diverse integrated apps and themes.
• 24/7 customer support service.
• Support both online and offline sales.
• High security.
• Ideal platform for opening dropshipping stores. Some Baby dropship stores using Shopify include Posh Peanut, Baby Boxco, Happiest Baby, and more.

Cons:

• Costs increase over time.
• Limited customization and scalability when compared to open-source platforms.
• Limited blogging features and content management capabilities.
• Restrictions on free themes.
• Risks associated with the provider and data access limitations.

Pricing

Shopify serves as the choice not only for Baby dropshipping stores but also for numerous well-known Baby brands that have used this platform to build their eCommerce websites, including HATCH Collection, Motherhood Maternity, 4moms, Maclaren, Manhattan Toy, Tegu, and many others.

BigCommerce

BigCommerce is another platform worth considering for Baby eCommerce businesses due to its ease of use and its ability to cater to the eCommerce website-building requirements of businesses across various scales and industries.

Furthermore, BigCommerce is recognized as a SaaS platform that includes a wide array of features within its solution packages (Standard, Plus, Pro, Enterprise) aimed at fostering eCommerce growth.

Key Features:

• Built-in blog: Enhances SEO rankings and provides an engaging content experience through a blog.
• Professional reporting tool: Offers professional analytics and reporting tools that help businesses evaluate operational performance for informed adjustments.
• Real-time shipping quotes: Provides real-time, accurate shipping cost estimates from various carriers.
• Google customer reviews: Allows businesses to collect and display customer reviews on Google from those who have purchased their products.
• BigCommerce mobile app: Monitor performance, track and update orders, and manage customer journeys with the BigCommerce mobile app. The app is available for direct download from the App Store or Google Play.

Pros:

• User-friendly interface.
• Richly integrated features.
• Diverse solution packages with reasonable usage costs.
• Offers 65 popular worldwide payment solutions with integrated transactions fee-free.
• A variety of themes and extensions tailored for the Baby industry.
• High security.

Cons:

• Sales volume limits.
• Increasing implementation costs over time.
• Limited customization capabilities.
• Provider risks and data access limitations.

Pricing

Brands built their eCommerce websites with BigCommerce: Le Petit Kids, Scentos, Nature’s One, Kids Furniture Warehouse, See Kai Run, Feltman Brothers, v.v

Shift4Shop

Shift4Shop is a SaaS eCommerce platform that equips businesses with the essential tools and features to build and customize eCommerce websites. It presents a range of free and premium themes suitable for marketing Maternity and baby products.

Shift4Shop provides three paid plans (Basic, Plus, Pro) and one free plan, subject to a minimum monthly revenue of $500, designed for U.S. sellers under the End-to-End category.

Key Features:

• Built-in tools: Integrated tools for blogging, SEO optimization, social media integration, etc., aid businesses in enhancing the effectiveness of their marketing strategies.
• RMA system: This feature simplifies the product return and refund process.
• Shopping cart: Allows customers to quickly view and customize their shopping carts. Customers can also choose one-page or three-page checkout options.

Pros:

• User-friendly interface
• Various integrated features
• Reasonable initial cost
• No transaction fees
• 24/7 technical support service

Cons:

• Limited customization and expansion capabilities
• Increasing deployment costs over time, even for the End-to-End package
• Volume limits for paid plans
• Limited and basic selection of free themes
• Vendor risks and data access concerns

Pricing

Brands built their Baby eCommerce website with Shift4Shop: eLeMeNO-Pee, Sugar Babies, Nicki’s Diapers, Enfant Style, Ideal Baby & Kids, v.v

The above are the top 5 platforms that have been preferred by the majority of Baby businesses for establishing their eCommerce websites. 

After years of eCommerce implementation across various countries, SECOMM has accumulated invaluable insights to expedite the process of website development and growth for Baby businesses.

Get in touch or directly call SECOMM‘s hotline at (02871089908) for immediate guidance on platform selection and eCommerce implementation today

The following list showcases 15 successful Baby brands in Vietnam and around the world that have effectively adopted eCommerce websites, thus facilitating the swift participation of numerous other businesses.

Ava Kids 

Ava Kids is the Baby eCommerce website of The Gioi Di Dong Corporation, offering a range of enticing online shopping benefits to customers. These include a 1-month return policy, complimentary shipping, special discounts for new customers, a rewards program, and informative guides for maternal and child health care.
Having been in operation for over a year, Ava Kids’ eCommerce website now enjoys over 2.1 million monthly visitors and has expanded its offline store network from 5 to 66 outlets.

• Website: https://www.avakids.com/
• Platform: PHP language
• Traffic: 2.1M/month
• Ranking: 560 (Vietnam) & 30,546 (Worldwide)

Con Cưng 

Established in 2011, Con Cung has grown to become Vietnam’s leading retail chain specializing in products for expectant mothers and babies, boasting over 700 stores across the country.

In recent years, Con Cung has made significant strides in developing its eCommerce website, catering to the online shopping demands of its customers. This expansion has enabled them to provide a rich shopping experience with a wide range of enticing offers, flexible payment methods, and 1-hour delivery services.

• Website: https://concung.com/
• Platform: PHP language
• Traffic: 1.3M/month
• Ranking: 891 (Vietnam) & 48,776 (Worldwide)

Kids Plaza

Founded in 2009, Kids Plaza is a major player in the eCommerce competition for the Baby industry. Kids Plaza has built an eCommerce website on the Magento platform to efficiently manage a vast and diverse product catalog. The brand consistently runs enticing promotional campaigns, offering gift-with-purchase deals, flash sales, buy-5-get-1-free offers, and a loyalty points system for redeemable rewards. These efforts have significantly driven up website traffic during promotional events, making Magento’s customization and scalability features indispensable for handling sudden surges in visitor numbers. On average, the website garners approximately 1 million visits per month.

• Website: https://www.kidsplaza.vn/
• Platform: Magento
• Traffic: 1M/month
• Ranking: 1,316 (Vietnam) & 67,544 (Worldwide)

Bibo Mart 

Founded in 2006, Bibo Mart, a retail chain dedicated to serving expectant mothers and babies, offers a diverse range of products, including maternity clothing, diapers, formula, and strollers. Just like its competitors, Bibo Mart is a strong contender in the eCommerce race.

To enhance the customer shopping experience, Bibo Mart opted for Magento Enterprise Edition (aka Adobe Commerce) to develop a custom eCommerce website. This platform enables the implementation of attractive promotions and a Loyalty Program. Presently, the website enjoys more than 500,000 monthly visitors.

• Website: https://bibomart.com.vn/
• Platform: Magento Enterprise Edition (Adobe Commerce)
• Traffic: 518K/month
• Ranking: 2,216 (Vietnam) & 109,496 (Worldwide)

Shop Trẻ Thơ 

Shop Trẻ Thơ stands as a well-known brand in the Maternity & Baby sector. The company is dedicated to establishing and advancing its eCommerce website alongside its network of 22 physical stores. This strategic move is aimed at staying in sync with the online shopping trend and securing a competitive edge in the realm of eCommerce.

Beyond a diverse product catalog, Shop Trẻ Thơ offers various enticing incentives to encourage online shopping, such as Buy 1 Get 1, cost-saving combos, gifts with purchase, discounts for new customers, and more. Currently, the website maintains a stable traffic of over 100,000 visitors per month.

• Website: https://shoptretho.com.vn/
• Platform: PHP language
• Traffic: 133K/month
• Ranking: 9,242 (Vietnam) & 431,259 (Worldwide)

Tuticare  

Tuticare is considered a prominent brand in the Maternity & Baby industry with a chain of 55 stores across Vietnam. Tuticare’s products undergo stringent checks, from their origins to their quality, providing a sense of assurance to mothers during their shopping experience. 

The company has started an eCommerce website to provide customers with an optimized online shopping experience, along with various attractive programs and offers like a Tuti Gift Card, a subscription for diapers and milk, and more. Additionally, Tuticare offers diverse payment options, including eWallets and buy now pay later.

• Website: https://www.tuticare.com/
• Platform: PHP language
• Traffic: 113.7K/month
• Ranking: 9,304 (Vietnam) & 435,124 (Worldwide)

Mothercare 

Mothercare, a brand focused on Baby products from the United Kingdom, offers a diverse range of fashion and essential items for expectant mothers and children of various age groups. Despite its recent inception, Mothercare has rapidly garnered attention, primarily due to its commitment to providing high-quality products at affordable prices.

The Mothercare website is strategically developed using the Magento platform, effectively catering to the online shopping preferences of their customers. Beyond attractive promotional programs, the Mothercare website also provides valuable insights on caring for newborns and young children through its dedicated blog section.

• Website: https://www.mothercare.com.vn/
• Platform: Magento
• Traffic: 28.8K/month
• Ranking: 14,558 (Vietnam) & 669,019 (Worldwide)

Soc & Brothers

Soc & Brothers is a rising name in the Baby eCommerce market, offering a diverse range of products for expectant mothers and children, including clothing, formula, diapers, strollers, and toys. The company has built an eCommerce website using Haravan and receives approximately 28,000 monthly visitors. Moreover, Soc & Brothers has implemented a Loyalty Program with three tiers: Silver, Gold, and Diamond, which can be utilized for purchases and point accumulation both at their offline retail stores and various online channels.

• Website: https://www.snbshop.vn/
• Platform: Haravan
• Traffic: 28.1K/month
• Ranking: 46,426 (Vietnam) & 1,950,408 (Worldwide)

Carter’s

Carter’s is a well-known children’s clothing brand in the North American region. Carter’s offers a wide range of products suitable for children of all ages, heights, and weights. Their website is built on Salesforce Commerce Cloud and features a primary color scheme of blue and white, emphasizing minimalism and cuteness. Currently, the website receives about 8.4 million monthly visits. Moreover, customers can purchase physical or eGift cards through the website, which can be customized in terms of design, value, and personal messages.

• Website: https://www.carters.com/
• Platform: Salesforce Commerce Cloud
• Traffic: 8.4M/month
• Ranking: 1,127 (USA) & 5,584 (Worldwide)

Hanna Andersson

Hanna Andersson is a well-known Swedish brand that specializes in children’s clothing, offering beautiful designs and a wide range of styles, sizes, and types of clothing, from everyday wear to sleepwear and swimwear. Hanna Andersson’s eCommerce website is built and developed using the Salesforce Commerce Cloud platform and garners more than 1.4 million monthly visitors. Hanna provides a personalized shopping experience by inviting its customers to participate in clothing selection consultations, parenting advice, and direct communication for new customers.

• Website: https://www.hannaandersson.com/
• Platform: Salesforce Commerce Cloud
• Traffic: 1.4M/month
• Ranking: 5,908 (USA) & 32,358 (Worldwide)

OshKosh B’gosh 

OshKosh, a globally beloved children’s clothing brand, has achieved significant success by utilizing Salesforce Commerce Cloud to create an eCommerce website that delivers an exceptional online shopping experience. Presently, the website receives more than 900,000 monthly visitors and provides numerous appealing shopping incentives to its customers, including a rewards program that offers unexpected gifts, birthday presents, and discount vouchers.

• Website: https://www.oshkosh.com/
• Platform: Salesforce Commerce Cloud
• Traffic: 919.4K/month
• Ranking: 11,805 (USA) & 56,197 (Worldwide)

Janie and Jack 

Janie and Jack, another children’s fashion brand, has built an eCommerce website using the Salesforce Commerce Cloud platform. The company provides a wide variety of products for boys, girls, infants, as well as items such as jewelry and home decor. Notably, Janie and Jack has entered into a collaboration with Disney to offer fashion items featuring beloved Disney characters for children.

Additionally, the brand offers a gift-wrapping service that allows customers to select their preferred products, gift boxes, wrapping paper, and greeting cards. Customers can choose to wrap gifts themselves or take advantage of Janie and Jack’s professional gift-wrapping service.

• Website: https://www.janieandjack.com/home?lang=en
• Platform: Salesforce Commerce Cloud
• Traffic: 764.8K/month
• Ranking: 9,339 (USA) & 51,103 (Worldwide)

Children Salon

Children Salon, established in 1952, is one of the leading brands in high-end fashion for children. They offer many products, including clothing, shoes, and hats for boys, girls, and teenagers. The company specializes in designing and producing children’s fashion collections for top global brands such as Versace, Givenchy, Burberry, Dolce & Gabbana, Calvin Klein, and more. Additionally, customers who purchase these designer products on the Children Salon website can enjoy discounts of up to 60%.

Children Salon’s eCommerce website is built on the Magento platform, featuring advanced functions like filtering products by size and age, displaying available sizes, and currency conversion for product prices, among others. The website currently receives over 600,000 monthly visits.

• Website: https://www.childrensalon.com/
• Platform: Magento
• Traffic: 647.5K/month
• Ranking: 56,386 (USA) & 90,938 (Worldwide)

Motherhood Maternity

Motherhood Maternity’s eCommerce website is a well-known and trusted fashion shopping destination for expectant mothers. The website, built on the Shopify platform, garners around 400,000 monthly visits.

Beyond its wide array of clothing and supportive accessories, Motherhood offers an “Expert Guide” section dedicated to sharing valuable knowledge about prenatal healthcare. Furthermore, the “Preggie Perks” program allows customers who shop on the website to have the chance to receive discount vouchers or unique gifts, conveniently delivered with their products to their doorstep.

• Website: https://www.motherhood.com/
• Platform: Shopify
• Traffic: 426.8K/month
• Ranking: 17,468 (USA) & 98,316 (Worldwide)

HATCH Collection  

HATCH Collection, a renowned global brand, specializes in offering fashion and beauty products for expectant mothers. Despite its establishment in 2011, the brand has chosen to maintain only two physical stores in California and New York, as HATCH’s primary focus lies in online retail. 

Operating through its eCommerce website, HATCH has introduced several programs  for their customers. One notable initiative is “NIKKI’s List,” wherein customers respond to specific questions, enabling HATCH to generate personalized product recommendations. The HATCH website is constructed and managed using the Shopify platform and receives approximately 223,000 monthly visits.

• Website: https://www.hatchcollection.com/
• Platform: Shopify
• Traffic: 223.7K/month
• Ranking: 40,787 (USA) & 204,740 (Worldwide)

The surge of the Covid-19 pandemic has made a significant impact on consumer shopping habits, particularly in the Baby sector, where a profound shift from offline to online shopping has been witnessed.

Presented here are 15 eCommerce websites, showcasing leading brands in the Mother & Baby industry, both in Vietnam and internationally. These brands exemplify their adaptability in capturing consumer trends and their commitment to enhancing technological infrastructure to compete for a share in the billion-dollar market.

With a track record of successfully implementing eCommerce solutions for a diverse clientele across various countries in recent years, SECOMM specializes in offering expert consultation and tailored eCommerce deployment solutions, tailored to the specific requirements of each industry.

For a free consultation, contact us or call directly to the SECOMM hotline at (02871089908).

Recent statistics indicate that Vietnam has a population of 24.7 million children and roughly 24.2 million women of childbearing age. Moreover, with an annual birth rate of approximately 1.5 million children, Vietnam stands out as a prospective market for the baby industry. As a result, it comes as no surprise that many baby brands have been progressively establishing and expanding their stores year by year. Additionally, the industry benefits from the momentum created by the pandemic and the evolving trend of transitioning from offline to online shopping.

3 reasons for baby brands to get on board with eCommerce

Adapt to market trends

While offline businesses experienced a downturn during the period of social distancing, leading to the contraction of many retail chains, online commerce has been flourishing. Even as society progresses towards a “reopening” phase in the post-pandemic world, the preference for online shopping remains strong. The demand for various products, spanning from timepieces, cosmetics, and groceries, to mom-and-baby essentials, on eCommerce websites and marketplaces continues to steadily surge.

Hence, the solution for Baby enterprises to align with market trends involves the implementation of an O2O (Online to Offline) model. This approach integrates offline sales (leveraging existing physical store networks) with online channels. Among these channels, establishing an eCommerce website is paramount for businesses to promptly deploy sales and marketing strategies, attracting customers and preventing potential loss to competitors.

Expand to customer outreach

When physical stores are constrained by location, staffing, and operating hours, online stores remain open and accessible from anywhere worldwide. This offers Baby businesses the opportunity to extend their reach to a large pool of potential customers on the Internet.

By implementing effective strategies like optimizing SEO, running advertising campaigns, or leveraging social media, Baby businesses can swiftly boost their brand recognition, attract a diverse clientele to their eCommerce website, and facilitate round-the-clock product sales.

Top Vietnamese Baby eCommerce sites

Con Cung 

Launched in 2011, the Con Cung retail chain quickly gained recognition and became the top choice for many Vietnamese families to shop for mom-and-baby products, offering a catalog of over 2000 items. In 2016, with the investments received, Con Cung significantly expanded its store chain from 100 in 2016 to 400 in 2020 (currently at 700 stores).

Recognizing the evolving consumer landscape with a shift from offline to online shopping, the brand proactively intensified its online retail efforts through its eCommerce website and mobile app, enriching the shopping experience for its customers. With this in mind, Con Cung has set an ambitious target of reaching 1 billion USD in revenue by 2023 and aims to capture a 30% market share, envisioning a 2 billion USD in revenue by 2025, with at least 30% coming from eCommerce.

Therefore, in recent times, Con Cung has made an effort to attract customers to its eCommerce website. They consistently promote various enticing programs, including “Monday Freeship Day” and the “Stuffed Animal Fiesta for 99K.”

Additionally, Con Cung has kept pace with the Mobile Commerce trend by introducing the ‘Con Cung’ mobile app, available on both App Store and Google Play. This app has garnered highly positive user feedback and currently ranks 24th in the Shopping category.

Particularly, this retailer’s delivery service has earned high praise from customers. With a network of over 700 stores across the country. Con Cung offers lighting-fast 1-hour delivery through its “Pink Warrior” delivery team. Beyond partnering with third-party delivery providers such as Grab Expres, Giao Hang Nhanh, Giao Hang Tiet Kiem, the brand also maintains a dedicated team of delivery warriors who cater to customer’s specific time preferences. 

Kids Plaza

Established in 2009, Kids Plaza offers more than 10,000 mom-and-baby products, certified safe for babies from top-notch brands in Vietnam and around the world. In the competitive race, Kids Plaza has consistently fortified its position by embracing the O2O business model.

This strategy involves harmoniously blending traditional in-store retail with a variety of online channels, including a dedicated website, eCommerce platforms, Zalo stores, mobile applications, and more. Kids Plaza has rolled out enticing customer loyalty programs such as Kicoin, the convenient Freeship policy covering a 7km radius for all purchasing channels, and exclusive discounts for expectant mothers when shopping in brick-and-mortar stores. 

Customers aren’t only satisfied by the seamless shopping experience, affordable prices, and appealing promotional offers but also by exceptional product quality. All products undergo strict quality control before being officially offered for sale to provide the best experience and service, ensuring customers’ peace of mind while shopping. 

Kids Plaza also demonstrates its care for expectant moms and babies through programs like the free antenatal classes, which have been conducted for over a decade and have successfully aided numerous mothers during their childbirth journeys. Moreover, the brand hosts annual community events and maintains an insightful knowledge-sharing blog to help elevate health awareness among both mothers and children.

Bibo Mart

The mom-and-baby retail chain, Bibo Mart, was established in 2006 and specializes in offering a wide range of products for mothers and babies, including maternity clothing, diapers, formula, and strollers. Similar to Con Cung and Kids Plaza, Bibo Mart hasn’t lagged behind in the eCommerce race. After years of operation and growth, Bibo Mart has identified a new vision for investing in an eCommerce system to meet the online shopping needs of its customers.

Currently, online sales at Bibo Mart account for 14.5% of the total revenue and are expected to increase to over 30% in the next five years. Beyond frequently offering attractive incentives to encourage customers to shop on their website and app, Bibo Mart has introduced a loyalty program with four tiers: Loyal, Silver, Gold, and Diamond. Customers are assigned membership ranks based on their specified spending levels and earn BiXu points for continued exclusive benefits.

Notably, customers can use a QR code on the app to scan for product info or accumulate points when shopping in physical stores. Bibo Mart also demonstrates its commitment to its customers by providing maternal and childcare knowledge through blogs and free online seminars and classes for mothers as well as those caring for their health during pregnancy and postpartum. 

The potential of the Baby eCommerce market in Vietnam is enormous, and the success of major players like Con Cung, Kids Plaza, and Bibo Mart has encouraged the participation of other businesses. However, for a Baby eCommerce business to succeed, it’s important to build a comprehensive and feasible strategy, both short-term and long-term. Particularly, eCommerce websites and mobile apps are the two crucial keys that determine the success or failure of a business in the eCommerce race.

Having partnered with many businesses in implementing eCommerce websites and apps over the years, SECOMM has accumulated practical experience to assist businesses in swift and effective deployment.

Feel free to contact us or call SECOMM’s hotline at (02871089908) for a free consultation.

BigCommerce and Magento are trusted names representing two types of eCommerce platforms: SaaS and Open Source. The demand for developing eCommerce websites on these platforms is increasing. However, deciding between the two is a complex task. 

This article aims to highlight the pros and cons of each and provide a thorough comparison, helping you as a business make informed decisions.

Overview

What is BigCommerce?

BigCommerce is a robust SaaS eCommerce platform, boasting an array of integrated features packaged to accommodate businesses of all scales and technical proficiencies. This platform facilitates the swift development of eCommerce websites. Beyond its inherent capabilities, BigCommerce extends a diverse suite of tools and extensions covering sales, marketing, SEO, data analytics, and transformation, empowering businesses to drive eCommerce growth. 

What is Magento?

Magento (now owned by Adobe) is an open-source eCommerce platform that empowers businesses with full control over developing and managing their eCommerce websites. Known for its high level of customization and scalability, Magento offers a wide range of advanced features and extensions, making it an ideal choice for meeting the complex requirements of large-scale enterprises with ample budgets and a certain level of technical expertise. Magento currently comes in two main versions:

• Magento Open Source: the free version
• Adobe Commerce: the paid version with two options, on-premise and on-cloud.

BigCommerce vs Magento: Pros and Cons

BigCommerce

Pros:

• User-friendly and easy-to-navigate interface
• Suitable for businesses of all sizes
• Comes with a rich set of integrated features
• Offers a variety of reasonable pricing plans
• Includes 65 popular global payment methods integrated with BigCommerce at no transaction cost
• Offers a diverse selection of themes and extensions

Cons:

• Sales volume restrictions apply
• Deployment costs tend to rise over time
• Customization options are limited

Magento

Pros:

• Ideal for large enterprises with complex customization needs and ample budgets
• High customization and scalability
• Diverse and advanced built-in features compared to SaaS platforms
• No sales volume limitations
• Wide range of available extensions

Cons:

• Requires a high level of technical expertise
• Lengthy deployment times
• high initial costs

BigCommerce vs Magento: Detailed Comparison

Ease of Use

Ease of use of a platform is one of the primary considerations for an eCommerce business when selecting one. A platform with an intuitive interface that is easy to set up and manage allows businesses to focus on their core operations.

BigCommerce

BigCommerce is a SaaS platform, making it more accessible for businesses that may not possess technical expertise or have a strong tech background in building eCommerce websites. It eliminates the need for complex programming; businesses simply need to provide basic information to gain access to the BigCommerce dashboard, where they can configure and manage all aspects of their online store, from product additions to layout modifications. 

What’s more, BigCommerce offers a user-friendly drag-and-drop page builder that empowers businesses to create a storefront without the necessity of coding skills. Moreover, themes and extensions can be swiftly integrated with just a few clicks. 

Magento

On the other hand, Magento users should have a certain level of technical expertise to execute tasks during the setup of an eCommerce website, including configuring FTP files and integrating themes into the Magento website, among other things. Tasks like modifying themes, integrating extensions, applying security patches, and optimizing speed require coding skills.

Therefore, many businesses opt to collaborate with Magento agencies to develop and maintain their Magento eCommerce websites. However, following the initial technical setup challenges, businesses can readily customize attributes and functionalities for their websites through the platform’s backend. 

Pricing

BigCommerce

Magento

Hosting

BigCommerce

Being a SaaS platform, BigCommerce offers support for various hosting-related issues, ensuring an impressive average uptime of 99.99%, quick page loading, and minimal website maintenance. 

Magento

• Magento Open Source: Businesses purchase hosting from specialized third-party providers who are responsible for infrastructure setup, security, and maintenance, allowing businesses to focus on core operations.
• Adobe Commerce on-premise: Businesses have complete control over configuring and managing their in-house hosting environment, offering customization options to meet specific needs.

Adobe Commerce on-cloud: Hosting for the business’s Magento eCommerce site is provided, configured, managed, and stored on virtual servers offered by cloud service providers (CSPs) like AWS and Microsoft Azure.

Features

SEO

SEO is a crucial feature that every eCommerce website needs and it’s an important factor for businesses to consider when assessing a platform. Both BigCommerce and Magento offer essential SEO optimization features, which include:

• Google site maps
• SEO-friendly URLs
• URL rewriting
• Meta descriptions
• 301 redirect handling
• Mobile compatibility

However, BigCommerce includes a built-in ‘blog’ feature in its solution packages, while Magento requires businesses to integrate a ‘blog’ extension to use this feature.

Plus, businesses can enhance their website’s SEO by using extensions available in the Magento and BigCommerce marketplaces. It’s worth noting that Magento offers a wider range of advanced SEO tools, although the cost of Magento extensions may be higher than those available for BigCommerce.

Multiple channels integration

With this feature, BigCommerce excels over Magento by pre-integrating the most prevalent sales channels like Amazon, eBay, Walmart, Facebook, and Instagram into all pricing plans. However, if businesses require integration with additional sales channels beyond these pre-set options, they can do so by utilizing apps from BigCommerce’s marketplace. 

On the other hand, Magento offers businesses the flexibility to implement multi-channel sales by integrating various desired sales channels into their eCommerce website, each with its own associated costs. Notably, Amazon integration can be done for free. 

Purchase flow

eCommerce businesses have to ensure a seamless, swift, and user-friendly customer buying journey, encompassing features like product search support and an effortless payment process. Both Magento and BigCommerce provide capabilities to facilitate online shopping, including

• Product filtering
• Product comparison
• Recently viewed items
• Wishlist
• One-page checkout
• Checkout as a member or visitor
• Real-time shipping rate calculation
• Multiple shipping addresses
• Order tracking via registered accounts
• Reordering

Payment options

BigCommerce provides businesses with 65 integrated payment gateways, including popular options like Apple Pay, Google Pay, and Amazon Pay, all with no transaction fee.

In contrast, Magento offers only PayPal and Authorize.net for payments, requiring businesses to integrate third-party payment providers for more choices. Magento’s marketplace features over 450 payment-related extensions with various costs, but businesses will need time to select and integrate them. 

Themes & Extensions

Aside from features, themes, and extensions also contribute significantly to the growth of an eCommerce website. Therefore, this is another factor that businesses take into account when selecting a platform.

BigCommerce

The platform provides 266 themes with prices ranging from $195 to $395, including 12 free themes. Businesses can purchase BigCommerce themes on ThemeForest at prices ranging from about $16 to $179.

These designs are modern, suitable for various industries, and offer good responsiveness across multiple screen sizes, including smartphones, tablets, and desktops. However, when compared to other SaaS platforms like Wix or Squarespace, BigCommerce’s customization options and the quantity of both free and paid themes may appear relatively limited. Moreover, the exact count of free and paid themes might not be entirely precise, as some themes share very similar layouts, differing mainly in color schemes.

Magento

Unlike BigCommerce, Magento provides a limited selection of themes, with just 9 options available. Among these, only 3 themes are free, while the rest range in price from $150 to $499 each. If businesses opt to purchase Magento themes on ThemeForest, they can expect prices ranging from $39 to $299 per theme.

Moreover, businesses have the option to create custom interfaces tailored to their unique requirements by partnering with specialized providers, incurring costs typically ranging from $1000 to $5000. 

Regarding extensions, both BigCommerce and Magento offer extensive extension libraries to support businesses in growing their eCommerce stores. However, Magento has a slight edge in this regard.

Customization & Scalability

Customization involves the capacity to adjust any feature, theme, or integrated extensions to meet specific requirements for an eCommerce website. Scalability, on the other hand, refers to the ability to maintain platform performance as the eCommerce site expands. Therefore, these factors play a vital role in platform selection.

Customization

Magento operates as an open-source platform, giving developers full access to and control over the source code.

On the other hand, BigCommerce functions as a SaaS platform, restricting businesses from making backend modifications. While certain frontend interface adjustments are possible with a few code snippets, most modifications need to be done in the backend. Hence, BigCommerce’s customization is somewhat limited compared to Magento. 

Scalability

Both Magento and BigCommerce can handle large website traffic and sales volumes. However, Magento outperforms BigCommerce in this aspect, which is also why Magento doesn’t have sales volume limits. 

Meanwhile, BigCommerce imposes annual sales volume limits based on the pricing plan being used. When businesses reach the sales volume limit of their current pricing plan, they need to upgrade to a higher-tier plan.

• Standard: Up to $50k/year
• Plus: Up to $180K/year
• Pro: Up to $400K/year
• Enterprise: Custom 

Security

Both BigCommerce and Magento are prominent names in the eCommerce industry, trusted by numerous businesses for their security features. Nevertheless, when it comes to providing security-related assistance, these platforms exhibit notable differences.

As a SaaS platform, BigCommerce includes security support as an integral component of its solution packages. This encompasses SSL certificates, firewalls, backups, and intrusion detection. In case any complications arise during the eCommerce deployment process, businesses can readily access 24/7 customer support for swift assistance.

In contrast, due to Magento’s open-source nature, businesses bear the responsibility for managing the security aspects of their Magento eCommerce websites. This entails tasks such as overseeing SSL certificates, implementing two-factor authentication, and adhering to PCI compliance. Additionally, while Magento periodically releases security updates, the manual update process can pose challenges for users without technical expertise.

Magento’s support options also present limitations when compared to BigCommerce. Businesses can seek assistance during Magento’s specified operating hours or engage with third-party intermediaries, a potentially time-consuming and complex process.

Popularity

BigCommerce and Magento are both leading options for eCommerce businesses, but their levels of popularity differ somewhat.

According to BuiltWith, at the present time, there are 142,010 active websites using Magento, whereas there are only 44,796 active websites using BigCommerce.

Thus, when it comes to popularity, Magento has the upper hand.

Well-known brands such as Coca-Cola, Nike, and Tesla utilize Magento, while renowned brands like Skullcandy, LARQ, and Molton Brown opt for BigCommerce.

After many years of implementing eCommerce solutions for clients all around the world, using both the BigCommerce and Magento platforms, SECOMM has gained invaluable experience in helping businesses develop and operate their eCommerce websites quickly and efficiently.

Contact us or call SECOMM’s hotline directly at (02871089908) for a free consultation on implementing eCommerce websites with BigCommerce or Magento.

Building upon Part 1, this article highlights 5 more Headless CMS platforms that numerous large enterprises leverage to enhance their seamless multi-channel content distribution process.

Kontent.ai

Kontent.ai is a cloud-based Headless CMS platform that helps marketers simplify their content creation and management while providing developers the capability to deliver responsive digital experiences across various devices.

The platform offers support for developers through a range of APIs, including REST, GraphQL, Management v2, and Custom Element JavaScript. Furthermore, Kontent.ai is compatible with programming languages such as JavaScript, .NET, PHP, Java, Ruby, and iOS. 

Key features

• Webhooks allow businesses to integrate Kontent.ai with other applications and automate operational processes. Also, Webhooks can be programmed to notify when any changes occur.
• Command-line interface (CLI) supports continuous integration and continuous delivery (CI/CD process), enabling businesses to safely and regularly test and deploy necessary changes.
• Real-time collaboration optimizes content planning with clear task assignments and shared publishing schedules for easy team tracking.
• Simultaneous Editing allows multiple team members to easily edit content without worrying about affecting the work of others.
• Web Spotlight supports the creation of new webpages for upcoming marketing campaigns, adding content, rearranging page elements without the need for developer assistance, and providing content reusability across multiple channels and campaigns.

Pros

• Quick technical support
• Seamless integration with third-party services to optimize the content creation, publishing, distribution, and marketing processes.

Cons

• Limitations in user roles and sometimes encountering obstacles when installing plugins.
• The lack of publicly available pricing makes it challenging for businesses to estimate deployment costs.
• The admin UI interface only supports English, which can be difficult for users who use other languages.

Pricing

Kontent.ai offers three solution packages

• Developer: Free, provides features suitable for non-commercial projects.
• Scale: Custom pricing based on needs, offers a rich set of features for creating and distributing engaging content.
• Enterprise: Custom pricing based on needs, provides superior solutions for delivering and managing seamless digital experiences.

Contentstack

Contentstack stands out as a leading Headless CMS platform, facilitating seamless content distribution across multiple channels and devices, ranging from websites, and mobile apps to IoT devices. It offers robust support for popular frameworks like REACT, Vue.js, Angular, and a variety of programming languages such as JavaScript, PHP, Ruby, and Python, among others. Moreover, Contentstack allows businesses to integrate with various platforms, including BigCommerce, Commercetools, Shopify, YouTube, Vimeo, and more.

Key features

• Workflow & Live Preview optimizes and expedites the content creation, review, approval, and publishing process. Additionally, it enables businesses to easily preview real-time content changes across multiple channels before saving or publishing.
• Modular Blocks help instantly create and modify website or app components through simple drag-and-drop actions, without relying on developer assistance.
• Localization for creating and publishing content in 200 languages, meeting the seamless content distribution needs of a global audience.
• Contentstack AI Assistant helps businesses enhance their content creation experiences. Moreover, businesses can integrate Contentstack with other AI applications to provide VR and AR experiences.
• Headless APIs allow businesses to flexibly build interfaces and select APIs tailored to their content goals.

Pros

• Integrating with various platforms and programming languages, including iOS and Ruby.
• Rich learning resources and user-friendly instructional materials.
• Fast content creation, publishing, and distribution.
• 24/7 customer support with a ready-to-use chatbot.

Cons

• Non-disclosed pricing makes it challenging to estimate deployment costs.
• Occasional issues with the WYSIWYG editor.
• Complex to deploy compared to other Headless CMS options.

Pricing

Contentstack offers businesses three solution packages:

• Start: 10 users, 30 content types, 4 system roles.
• Grow: 10 users, 50 content types, 5 system roles.
• Scale: 10+ users, unlimited content types, and system roles.

dotCMS

dotCMS is an open-source Headless CMS based on Java, offering numerous solutions and features that enable businesses to create and reuse content for building personalized and seamless digital experiences across channels. dotCMS supports APIs like REST and GraphQL and can integrate with platforms such as HubSpot, Google Analytics, Salesforce, and more.

Key features

• Allows businesses to manage the process of creating and publishing multilingual content with localization support for publishing according to local time and predefined schedules.
• Provides full content, layout, and workflow control through APIs and JSON data strings.
• WYSIWYG (What You See Is What You Get) editor allows businesses to create content with text processor-like formatting.
• Offers  APIs for real-time image resizing, cropping, and manipulation. Additionally, dotCMS supports image optimization for user devices, such as automatic resizing and image compression in WebP format.

Pros

• Allows businesses to customize content and integrate with other platforms.
• Provides abundant learning resources and technical support.
• Offers quick customer support with a chatbot.

Cons

• Many concepts and features may require businesses to invest time in learning.
• The platform occasionally encounters errors.

Pricing

dotCMS offers three solution packages for users to choose from:

• Open Source: Free, suitable for individuals with simple needs and self-hosting.
• Starter: $3,750/month, designed for small businesses.
• Enterprise: Custom pricing based on needs, suitable for medium to large enterprises with advanced features and superior support.

Butter CMS

Butter CMS is a Headless CMS platform that simplifies content development and management for businesses. The platform supports frameworks such as React, Vue.js, Node.js, Angular, and various programming languages like PHP, Python, Java, Swift, Kotlin, Ruby, and more.

Key features

• Developer Experience: Butter offers a variety of tech stacks for developers to deploy as needed. Developers also can configure Webhooks in their account settings to receive notifications for any content-related changes. Especially with One-click Migrations, businesses can easily create schemas or move content within the Butter CMS environment through the dashboard.
• Launch Content Faster: Butter provides features to help businesses easily manage Content Types on a centralized dashboard and build landing pages to drive organic or advertising-generated traffic. Moreover, Butter CMS’s Blog Engine offers a set of APIs for businesses to add a blog to their website and fully customize it based on their needs.
• Localization: Businesses can create and publish multilingual content. Furthermore, administrators have language-specific access to specific local markets, ensuring a unified collaboration process among global marketing teams.

Pros

• One of the best user-friendly platforms for developers and content marketers.
• Provides a headless CMS solution for various content needs, including e-commerce businesses, agencies, SaaS companies, e-commerce marketplaces, and enterprises managing multiple websites simultaneously.
• Excellent customization capabilities.
• Offers integration support for various frameworks, programming languages, and more.
• Provides a chatbot for customer inquiries.
• Offers a 30-day trial for businesses.

Cons

• Many features and concepts but lack instructional videos, leading to difficulty in understanding and application.
• Limited features for creating dynamic and interactive content.

Pricing

Butter CMS offers a variety of solution packages, including

• Micro: $83/month, suitable for freelancers implementing small projects for their clients.
• Startup: $166/month, designed for startups to quickly launch projects to the market.
• Small Business: $333/month, for growing businesses with expanding content needs and running global advertising campaigns.
• Enterprise + Agency: Custom pricing based on specific requirements.

Builder.io

Builder.io is a Headless CMS platform that allows businesses to visually build and optimize web and mobile experiences. The platform supports developers with frameworks like React, Vue.js, Gatsby, and Next.js. Additionally, businesses can integrate Builder.io with popular platforms such as Shopify, BigCommerce, Salesforce, Magento, Cloudinary, Yotpo, Commercetools, and more. 

Key features

• Integrate: Provides versatile and simultaneous integration capabilities. For example, it can integrate with Crowdin, Phrase, Smartling for content localization, BigCommerce, Shopify, Magento for eCommerce deployment, and Figma for design. Builder.io can even integrate with other CMS platforms like Contentstack, Contentful, and Kontent.ai.
• Compose: Utilizes drag-and-drop tasks to customize existing design systems. Builder.io offers blocks such as text, image, video, and forms to allow users to easily create custom experiences beyond the available default designs.
• Design: Offers responsive design capabilities, enabling users to customize content and layouts to suit various devices and create animations without the need for coding. Builder.io also supports integrating design layouts from Figma to streamline the design process.
• Collaborate: Easily customize system roles and permissions to enhance collaboration and real-time content creation tracking. Team members can initiate chat discussions, share ideas, and update work progress with each other.
• Optimize: Easily create multiple pages and different content for A/B testing without compromising website and app performance. It supports personalized content targeting. Furthermore, Builder.io provides analytics on click-through rates, conversions, and user interactions with published content. Businesses can also integrate data with other analysis systems like BI (Business Intelligence) and CDP (Customer Data Platform).

Pros

• A user-friendly platform suitable for both developers and non-technical users.
• Provides quick and seamless integration with various frameworks, programming languages, and more.
• Offers numerous options for businesses to optimize design and create content.
• Rich learning resources, including easy-to-understand video tutorials.
• Includes a chatbot for customer query resolution.

Cons

• Does not offer trial options for its solution packages.
• Being a relatively new platform, it may be challenging for businesses to find user experience reviews on forums.

Pricing

Builder.io offers a range of solution packages:

• Free: $0/month, for quick deployment.
• Basic: $99/month, includes all essential tools and features to get started.
• Growth: $449/month, encompasses all tools and features for optimization and growth.
• Enterprise: Custom pricing based on business needs.

So, SECOMM’s comprehensive overview of the top 10 Headless CMS platforms (P1+P2) has concluded, with the expectation that enterprises will find the platform that aligns with their development requirements. By adopting a Headless CMS, businesses can promptly establish an online presence and efficiently connect with numerous potential customers through compelling content distribution.

Feel free to get in touch with SECOMM or directly call our Hotline at (02871089908) for expert guidance and assistance in implementing a Headless CMS.

In recent years, BigCommerce has achieved a significant milestone as it emerges as one of the preferred platforms for eCommerce website development among numerous online businesses. According to BuiltWith, there are presently 45,952 operational websites utilizing this platform.

This article will highlight 10 notable eCommerce websites from around the world, spanning various industries, that have adopted BigCommerce for their operations.

Skullcandy

Skullcandy opened its first store in 2015 in Park City, Utah, and it remains the company’s exclusive physical retail location in the United States due to its primary online sales strategy. Skullcandy is a technology brand known for crafting headphones and speakers with a youthful and modern style. Their eCommerce website is developed using the BigCommerce platform.

Aside from seasonal promotions, Skullcandy provides customers with diverse payment choices, including PayPal, VISA, MasterCard, and even a Buy Now, Pay Later option through Klarna.

• Industry: Consumer Electronics
• Website: https://www.skullcandy.com/
• Traffic: 1.1M/month
• Ranking: 15,365 (USA) & 58,348 (Worldwide)

BURROW

BURROW is an online furniture brand that specializes in offering seasonal furniture and sofas with a minimalist, modern, and vibrant style. The company’s approach revolves around three key principles to deliver unique value to customers. First and foremost, they have built their eCommerce website on the BigCommerce platform, encouraging online shopping through enticing promotions, illustrative product videos, and free shipping. Secondly, their products are known for their custom designs, high durability, multifunctionality, compactness, portability, and versatility to fit into various spaces. Lastly, BURROW places a strong emphasis on building a community that connects customers from all around and enhancing brand awareness.

• Industry: Furniture
• Website: https://burrow.com/
• Traffic: 699.5K/month
• Ranking: 11,978 (USA) & 64,922 (Worldwide)

LARQ

LARQ is renowned for its stylish and compact reusable water bottles, designed with sustainability in mind. These bottles are manufactured using advanced technologies like PureVis and NanoZero to ensure high water quality. LARQ’s bottles possess self-cleaning capabilities, utilizing UV-C LED lights to eliminate up to 99.99% of bacteria.

These exceptional features led to a significant $1 million investment from Shark Tank. LARQ has developed its eCommerce website using BigCommerce, complete with a dedicated Basq Magazine section where they share valuable insights on hydration with their customers.

• Industry: Consumer Goods
• Website: https://www.livelarq.com/
• Traffic: 421K/month
• Ranking: 75,050 (USA) & 144,129 (Worldwide)

Molton Brown

The premium beauty brand, Molton Brown, hailing from the UK, has also used the BigCommerce platform to build their eCommerce website. Their product range, spanning fragrances, hand washes, essential oils, scented candles, and bath & body products, is entirely manufactured in the UK and is cruelty-free. Their product packaging is crafted from high-quality reusable glass, adhering to eco-friendly standards.

At present, the company exclusively offers online shopping services to customers in the US, Japan, and the majority of European regions. Molton Brown consistently introduces seasonal collections, special occasion sets, gender-specific product lines, and personalized gift recommendations, simplifying the shopping experience for their customers.

• Industry: Beauty and Personal Care
• Website: https://www.moltonbrown.com/store/index
• Traffic: 219.7M/month
• Ranking: 67,310 (USA) & 223,381 (Worldwide)

Tommie Copper

Tommie Copper is a brand that specializes in offering comfortable, lightweight fashion products designed to reduce pain and aid in functional recovery for both men and women. With a strong emphasis on expanding online sales, the company has invested significantly in its eCommerce website using the BigCommerce platform. They have also implemented various customer engagement programs to encourage more shopping. One notable initiative is the Customer Loyalty Program, featuring three tiers: Score, Performance, and Pro-Grade, with detailed and precise instructions on point accrual and redemption.

• Industry: Fashion
• Website: https://www.tommiecopper.com/
• Traffic: 217.8M/month
• Ranking: 34,370 (USA) & 202,065 (Worldwide)

Saddleback Leather

Saddleback Leather is a company specializing in handcrafted leather goods, and they develop their eCommerce website with BigCommerce. Their product range is extensive, encompassing items such as bags, backpacks, belts, and even intricately designed mouse pads. Visitors to their website are greeted with a distinct “Texan” design aesthetic and captivating narratives. Notably, customers can also become part of the Saddleback Club, granting them access to exclusive and appealing member-only offers.

• Industry: Leather Goods and Accessories
• Website: https://saddlebackleather.com/
• Traffic: 167.4M/month
• Ranking: 64,319 (USA) & 266,752 (Worldwide)

Barron Designs

Barron Designs stands as a top-tier brand specializing in the design and provision of premium interior and exterior products crafted from high-quality materials like wood, tiles, and stone. Their diverse product range includes wooden doors, stone fireplaces and chimneys, mailbox posts, engineered wood panels, and more. Barron Designs has developed its eCommerce website using the BigCommerce platform, offering a multitude of features to ensure the best shopping experience for customers. 

When customers browse and click on their favorite products to view details, they can choose colors and select options such as fire resistance and UV protection before placing an order. The production and delivery times typically range from 2 to 4 weeks. For those interested in sampling a product,  they can simply click on the option, and a complimentary mini-size sample will be sent to their doorstep. Furthermore, a discount coupon will be emailed to encourage customers to make a full-size purchase.

• Industry: Interior and Exterior Interior Design & Construction
• Website: https://www.barrondesigns.com/
• Traffic: 138.5M/month
• Ranking: 63,234 (USA) & 365,842 (Worldwide)

SugarBoo & Co

SugarBoo & Co is a well-known BigCommerce eCommerce website that offers a wide range of handmade products for personal and household use. It offers a diverse range of handmade products for both personal and household use, including items like notebooks, decorative pieces, ceramic dishes, baby toys, and more. To provide an excellent online shopping experience, the company offers multiple payment methods, including well-known options like ShopPay and AfterPay.

SugarBoo & Co’s blog section is filled with interesting content, regularly sharing tips on gift selection, the advantages of using ceramic products, home decorating ideas, and more. Plus, during special occasions and holidays, the website provides customers with a selection of discounted shopping suggestions.

• Industry: Retail
• Website: https://sugarbooandco.com/
• Traffic: 43.3M/month
• Ranking: 341,993 (USA) &934,576 (Worldwide)

Autograph Foliages

Autograph Foliages is a prominent brand in the United States, specializing in landscaping solutions for both homes and commercial establishments. The company offers a diverse range of collections, including seasonal and holiday-themed foliage like Christmas decorations, catering to the needs of families and businesses. What sets Autograph Foliages apart is its enduring partnerships with major entities such as Walt Disney World, Universal Studio, Warner Bros, and Seaworld Parks & Entertainment, a testament to the superior quality of its foliage products.

Their website, developed on the BigCommerce platform, prominently displays new and seasonal products. To access the pricing details for specific items, customers must register an account on the website. They can also subscribe to receive weekly newsletters containing valuable tips on plant care, decoration, and more.

• Industry: Artificial Plants and Trees
• Website: https://autographfoliages.com/
• Traffic: 24.9K/month
• Ranking: 260,791 (USA) & 1,441,394 (Worldwide)

 Body Bliss

Established in 1999 and officially launched its products in 2000, Body Bliss specializes in a wide range of personal care items. With over two decades of development, the company has continually researched and refined its products to prioritize customer health, using gentle and environmentally friendly ingredients.

Body Bliss’s BigCommerce website follows a minimalist design, featuring well-organized product categories for easy customer navigation. The site also offers appealing incentives such as complimentary gifts and free shipping. Furthermore, the company uses Instagram to engage with customers and it is seamlessly integrated into the website to keep customers updated on the latest updates.

• Industry: Cosmetics
• Website: https://bodybliss.com/
• Traffic: 7.1K/month
• Ranking: 3,416,815 (USA) & 9,843,202 (Worldwide)

This is SECOMM’s summary and review of 10 eCommerce websites that have achieved success using the BigCommerce platform, effectively capturing customers and leading in their industries.

Related content: BigCommerce 2023: Pricing, Features, Pros and Cons

With a wealth of experience helping clients in various countries deploy eCommerce, SECOMM specializes in providing consulting services with professional eCommerce deployment solutions.

Get in touch with SECOMM or call the hotline at 02871089908 today to receive free support and expert guidance.

Established in 2009, BigCommerce is a user-friendly platform tailored for businesses of all sizes and technical expertise to start developing their own eCommerce websites. Over the years, BigCommerce has emerged as one of the most feature-rich platforms, encompassing all the essentials for website creation, search engine optimization, marketing, and more, all at a cost-effective implementation.

In addition, BigCommerce is known as a SaaS eCommerce solution, which means businesses subscribe on a monthly basis, and the platform takes care of hosting, maintenance, and system security matters.

BigCommerce Pricing Plans

BigCommerce provides three pricing plans tailored for small and medium-sized businesses (Standard, Plus, Pro), priced between $29 and $299 per month, each equipped with essential features. Moreover, the platform offers a customizable plan (Enterprise) for large businesses based on their deployment requirements.

The table below illustrates the cost variations among these four pricing plans and includes some relevant factors:

Despite several differences, all four packages share some common points:

• No transaction fee
• Unlimited bandwidth, products, file storage
• Unlimited staff accounts
• 24/7 customer support
• 12 free themes

BigCommerce Features

Included in all plans

Key features of BigCommerce, available in all four pricing plans, include:

• Point of Sale (POS): Seamless integration of online and offline sales with POS systems like Vend, Square, Clover, and more.
• Mobile-Responsive Design: Websites are designed to adapt and perform well on mobile devices.
• BigCommerce Mobile App: Manage orders, track customer journeys, and monitor performance via the user-friendly BigCommerce mobile app, downloadable from the App Store or Google Play.
• Single-Page Checkout: Simplify the payment process with a single-page checkout, reducing cart abandonment and boosting conversion rates.
• Promotions and Discounts: Easily create and manage coupons, discounts, and gifts without the need for third-party integrations.
• Built-In Blog: Improve SEO and engage customers with a built-in blog.
• Product Ratings and Reviews: Gather customer feedback to enhance products and services.
• Multi-Currency Support: Accept over 100 currencies and local payment methods.
• Professional Reporting Tools: Access professional analytics and reporting tools for performance evaluation and adjustment.
• Real-Time Shipping Quotes: Provide accurate shipping costs in real-time from various carriers.
• Free Site-Wide HTTPS & SSL: Ensure website security with free HTTPS protocol, creating a safe shopping environment for customers.

Features 

The features available in the ‘Standard’ plan are consistent across all four pricing plans. However, there are some advanced features that are not included, and businesses may need to consider upgrading their plan to access these specific features. Here’s a breakdown:

• Plus:

In addition to the ‘Standard’ features, this plan offers:

• Cart abandonment features.
• Stored credit cards for future purchases.
• Customer groups and segmentation for pricing, product recommendations, targeted promotions, and personalized experiences.
• Top social & marketplace: Integration with top e-commerce platforms and social networks such as Amazon, Facebook, Instagram, etc.

• Pro:

The ‘Pro’ plan encompasses all ‘Standard’ and ‘Plus’ features, along with:

• Google customer reviews for collecting and showcasing customer feedback on Google.
• Advanced product filtering to enhance the shopping experience.
• Custom SSL integration with third-party SSL services.

• Enterprise:

Designed for large-scale enterprises, this top-tier package includes all features from the previous packages and introduces several advanced capabilities:

• Unlimited API calls, facilitating seamless data sharing between eCommerce websites and third-party applications without any limitations.
• Priority support with personalized assistance, including dedicated API support.

Pros of BigCommerce

Ease of Use

BigCommerce, designed as a SaaS platform, boasts user-friendliness catering to both tech-savvy and non-technical users. It offers a wide range of themes to facilitate swift website development and provides an array of tools for executing promotional campaigns.

Built-in features

When compared to other SaaS platforms, BigCommerce stands out for its capacity to offer a comprehensive set of built-in features and tools across its pricing plans. This results in cost savings for businesses, reducing their reliance on third-party applications and plugins, which can often incur extra expenses. Moreover, these features have been fine-tuned to boost performance and streamline the eCommerce management process.

BigCommerce also provides its users with the BigCommerce mobile app, enhancing the convenience of managing, monitoring, and updating their eCommerce websites.

Reporting & Analytics

Unlike Shopify, which offers a range of reports and analytics based on the pricing plan chosen, BigCommerce provides professional-level reporting and analytics across all its solution packages. These encompass customer reports, sales reports, financial reports, marketing reports, and more. Moreover, for businesses in need of more extensive data capabilities, BigCommerce offers a wide app library for easy integration with third-party software

Multi-store Support

BigCommerce distinguishes itself from competitors by providing multi-store support across all of its pricing plans. This feature is especially advantageous for businesses that operate multiple stores or are active in various segments, such as B2B and B2C. With the Standard plan, a business can create up to 3 stores, while the Plus and Pro plans allow for 5 and 8 stores, respectively. In contrast, Shopify, a leading SaaS platform, offers multiple store capabilities exclusively through its Shopify Plus solution, which starts at a monthly cost of $2,000.

Cost-effective platform

Using BigCommerce helps businesses save costs in various aspects such as hosting, maintenance, updates, and security. BigCommerce handles these tasks, eliminating the need for additional expenses. Regardless of the chosen pricing plan, BigCommerce doesn’t impose transaction fees, provides unlimited bandwidth and file storage without extra charges, and permits the creation of an unlimited number of staff accounts.

In addition, compared to Shopify, where businesses may incur significant costs to integrate third-party apps and utilities for enhanced functionality, BigCommerce includes essential features tailored to each plan. This integrated approach results in significantly more cost-efficient operations.

Cons of BigCommerce 

High Platform Costs

When compared to other SaaS platforms like Shopify or Squarespace, the cost of using the BigCommerce platform seems relatively higher. 

Plus, businesses must continue to pay this ongoing fee along with any charges for third-party services (if applicable) on a monthly basis, without ownership or control over the source code and system data.

On the other hand, open-source platforms such as Magento or OpenCart require businesses to make a one-time payment for both usage and service integration fees, granting them long-term ownership of the source code and system data.

Platform Dependency

Just like other SaaS eCommerce platforms in the market, BigCommerce retains ownership and control over the source code and data of the entire eCommerce website system.

In practical terms, this means that all of a business’s eCommerce data becomes closely tied to BigCommerce’s database. Therefore, if a business wishes to migrate to another platform in the future, it can only access CSV files containing a portion of its data.

Additionally, while it’s exceptionally rare, in the unlikely event that BigCommerce were to suddenly cease all operations, all data related to a business’s activities on this platform could potentially be lost.

Lack of theme

At the time of writing, BigCommerce provides users with a selection of 12 free themes and approximately 180 paid themes. This count is somewhat limited in comparison to other SaaS platforms like Wix or Squarespace.

The free themes come with modern and professional interfaces, suitable for businesses to start their eCommerce website journey. However, these themes are quite similar to each other, differing mainly in color schemes.

In reality, despite the claim of having 12 themes, users often discover only around 5-6 truly distinctive options.

The paid themes, on the other hand, come with a price tag ranging from $195 to $395, and some of them may have similar designs.

However, BigCommerce offers a significant advantage: all the free and paid themes are visually appealing and highly responsive. This means that these themes can automatically adapt their layouts to suit various screen sizes, including smartphones, tablets, desktop computers, and more.

• Related content: 10 Top-notch eCommerce Websites Using BigCommerce

For many years providing eCommerce solutions for clients across the globe, SECOMM has observed a growing trend when it comes to eCommerce website development, particularly on the BigCommerce platform. 

To gain a deeper understanding of BigCommerce and how to deploy it the right way, feel free to reach out to us or call our hotline at 02871089908 for free consultations.

The 2022 Headless CMS market was valued at approximately $592.43 million and is projected to reach $672.09 million by the end of 2023. These figures come as no surprise as Headless CMS has become increasingly popular in recent years due to the numerous benefits it offers to businesses. These benefits include cost-effectiveness, the ability to distribute and repurpose content across various channels, high customization and flexibility to work with any technology or framework, a future-proof architecture that can seamlessly integrate with third-party services, and adaptability to emerging technologies.

These advantages have encouraged businesses to adopt Headless CMS to enhance their online presence. However, the first crucial step is selecting the most suitable platform from the many excellent options available.

This article will provide an overview of the top 10 leading Headless CMS platforms, highlighting their distinctive features, as well as their pros and cons, to assist businesses in making an informed choice

Sanity

Sanity stands out as a cloud-based Headless CMS platform that provides businesses with a suite of tools for content creation, editing, organization, and publication. Renowned for its remarkable flexibility and impressive scalability, this platform accommodates projects of varying complexity, from straightforward to intricate. Sanity offers robust support for developers working with an array of frameworks including React, Vue, Next.js, Nust.js, Remix, Svelte, Eleventy, Gatsby, and more. 

Moreover, it extends its compatibility to multiple programming languages like JavaScript, PHP, Rust, and others, enabling businesses to seamlessly integrate with diverse platforms such as Shopify, BigCommerce, Algolia, Commerce Layer, Mux, Cloudinary, Transifex, and more.

Key features

• Real-time Collaboration: Allows multiple users to collaboratively edit content in real-time.
• Flexible Editing Environment: Supports editing across various devices and enables scheduled content releases or app updates.
• Portable Text Format: Easily creates and manages complex content with embedded data using Portable Text.
• Integration Capabilities: Connects services, user interfaces, applications, scripts, and devices through the Sanity API. Queries content using GROQ or GraphQL.
• Sanity Content Lake: Cloud-hosted content storage managed entirely by Sanity. Accessible via the Sanity API, Sanity’s client libraries, or directly through the HTTP API.

Pros

• Flexibility: Sanity allows businesses to structure content according to specific needs.
• Customizable Content Management Interface: The content management interface can be tailored to align with brand characteristics, ensuring a consistent user experience across channels.
• User Collaboration Transparency: User avatars are displayed when editing content, and the entire content creation and editing process can be directly tracked, enhancing team efficiency.
• Developer-Friendly: Sanity is developer-friendly, providing numerous support tools, APIs, and frontend frameworks for easy content creation, customization, and integration.

Cons

• Besides the costs mentioned in the pricing table, the implementation cost of Sanity will increase depending on specific needs. For example, businesses will incur additional expenses to integrate the Mux plugin for managing video content.
• Many features and technical concepts require users to invest more time and effort in understanding and implementing.

Pricing

Sanity offers four solution packages for businesses to choose from:

• Free Forever: Provides 3 non-admin user accesses.
• Team: $99/month/project, suitable for small businesses, offering 10 non-admin user accesses.
• Business: $949/month/project, designed for medium-sized businesses, providing 20 non-admin user accesses.
• Enterprise: Custom pricing based on needs, intended for large-scale businesses, offering unlimited user access.

Storyblok

Storyblok is a leading API-first Headless CMS that prioritizes businesses’ ability to effortlessly generate, oversee, and disseminate content across multiple platforms. This software offers a user-friendly interface, empowering content marketers to efficiently oversee and adapt content without demanding extensive technical proficiency. Storyblok also aids developers through various APIs like GraphQL, Management API, and Content Delivery API, and is compatible with frameworks such as React, Vue.js, Angular, Nuxt.js, Next.js, and Gatsby.

Key features

• Visualize collaboration processes and easily create and edit content through Visual Editor and Collaboration tools.
• Streamline content management for text, images, and videos with the Digital Asset Manager, equipped with advanced tagging and hierarchical folder organization.
• Leverage Storyblok’s Composable Component functionality to convert inflexible templates into versatile, dynamic components that can be seamlessly integrated and reused across diverse digital platforms.
• Achieve multilingual content distribution to international markets with Localization capabilities.

Pros

• High flexibility and customization options enable businesses to add or remove features based on practical needs.
• Storyblok provides in-depth documentation for every topic, assisting developers in understanding how to use features and deploy services effectively

Cons

• Pricing currency is in EUR instead of USD.
• The Visual Editor interface can sometimes lag.
• Monthly bandwidth usage is limited and may require purchasing additional bandwidth at a relatively high cost.

Chi phí

Storyblok offers a variety of solution packages for businesses, including:

• Community: Free forever, includes 1 registered account per user seat.
• Entry: €99/month, 5 registered users, up to 30 registered accounts per user seat. Suitable for small businesses and startups entering the content management system.
• Teams: €449/month, 10 registered users, up to 40 registered accounts per user seat. Suitable for growing businesses with content distribution needs.
• Enterprise: €2,999/month, 30 registered users, and unlimited additional registered accounts per user seat. High-level security and scalability with many outstanding features for large enterprises.
• Enterprise Plus: Custom pricing based on needs, offering the highest level of security and scalability among solution packages.

Contentful

Contentful stands out as an API-first Headless CMS, prized for its adaptability and remarkable scalability. It enables businesses to effortlessly craft, oversee, and distribute content across diverse channels and devices, encompassing websites, applications, IoT gadgets, and beyond. Contentful boasts a rich assortment of APIs, such as REST, GraphQL, Content Management API, Content Delivery API, and Content Preview API, among others.

Key features:

• Quickly create projects tailored to your needs using customizable templates based on the Next.js framework and Contentful CMS, whether it’s an eCommerce website or a blog site.
• Leverage Content Apps or integrate with third-party applications to streamline content production and publishing workflows for optimal efficiency.
• Contentful supports content localization for global marketing strategies, enabling you to adapt and target content for international audiences.
• Swiftly review, approve, and schedule the batch publishing of crucial content, such as product launches, advertisements, and rebranding initiatives, all at once.

Pros:

• Contentful offers a friendly and easy-to-use interface.
• It provides extensive support and learning resources for developers to enhance their skills, particularly for complex projects.
• Contentful includes numerous tools for efficient teamwork, such as the Compose app, Launch app, and Workflow app.

Cons:

• Contentful has limitations in terms of previewing and editing images.
• Depending on the subscription plan, businesses are provided with a certain amount of space and components. When these limits are reached, businesses have two options: either delete items to free up space or upgrade their space. This can be inconvenient and may result in additional costs.

Pricing:

Contentful currently offers three solution packages:

• Free: Designed for individual developers working on personal projects. It includes one space license, supports up to 5 users, and does not offer the option to upgrade or purchase additional space.

• Basic: Priced at $300 per month, this package includes one space license and is suitable for teams building websites or apps. It supports a maximum of 20 users and provides the option to upgrade to the Medium plan for an additional cost of $350 per month.

• Premium: Tailored for large enterprises, the pricing for this package is customized based on specific needs and is billed annually. It includes two space licenses, allows for a large number of users (up to thousands), and offers advanced space upgrades to Medium, Large, or Premium spaces for an additional fee.

Strapi

Strapi is an open-source JavaScript-based Headless CMS celebrated for its robust customization and expansive capabilities. Strapi provides developers with a wide array of APIs, including REST, GraphQL, Entity Service, Query Engine APIs, and more. Furthermore, it seamlessly integrates with popular frameworks such as Vue.js, Angular, React, Next.js, Eleventy, Svelte, and more.

Notably, Strapi boasts a user-friendly interface, empowering content marketers to swiftly create, edit, and publish content without the need for extensive programming skills. This reduces reliance on developers. Additionally, Strapi shines with its Omnichannel capabilities, enabling content dissemination across diverse channels, including websites, apps, and IoT devices.

Key features

• Support for multi-database environments, including SQLite, MongoDB, MySQL, and Postgres.
• A single programming language – JavaScript, from frontend to backend.
• Seamless Omnichannel capabilities for distributing content across multiple channels.
• Unlimited support for APIs, content types, admin panel users, and more.
• Webhooks facilitate connections between Strapi apps and other applications to notify them of events, particularly useful for informing third-party applications about the start of processes like continuous integration (CI), building, and deployment.
• Internationalization with the i18n framework, allowing for unlimited multi-language, multi-location projects.

Pros

• Seamless integration with Node.js.
• Easy API customization.
• Scalability and handling high traffic with ease.
• Intuitive and user-friendly user interface (UI).
• Abundant learning resources.

Cons

• Lack of support for advanced JavaScript versions like TypeScript.
• Limitation on the number of registered accounts per user depending on the solution package.

• Several features and specialized concepts may require users to invest significant time and effort in understanding and implementing them.

Pricing

Strapi offers four solution packages for businesses to choose from:

Self-hosted (self-hosted by the business)

• Community Edition: Free forever
• Enterprise Edition: Custom pricing based on needs

Cloud (hosted by Strapi)

• Pro: $99/month/project, with a 14-day free trial
• Team: $499/month/project, with a 14-day free trial

Hygraph

Hygraph is a federated content platform that enables the integration of content data from various sources and backends into a single storage repository through a GraphQL API without the need to move or create multiple copies of that content.

Headless CMS vs Federated Content Platform

user interface, enabling the distribution of content across various digital channels. However, in line with technological advancements, CMS providers are attempting to consolidate all content data within the CMS itself, creating what is known as a Content Hub, from which they distribute content. 

Nonetheless, this approach has its drawbacks as it necessitates continuous data synchronization, which may not always ensure data accuracy when delivered to diverse channels. In such scenarios, a Federated Content Platform offers a pragmatic solution by integrating and storing content and data from any third-party system via GraphQL API or REST API, subsequently distributing the original data to multiple channels.

Looking at the scenario with Hygraph, it serves as a central hub for integrating and storing data from various sources. Acting as an API gateway, any changes made to the original data are first updated within Hygraph and then distributed to one or more front-end platforms. Users of Hygraph can access this updated data from multiple sources but are unable to make direct edits, preventing the proliferation of multiple data versions.

Key features

• Schema Builder: Provides developers and content marketers with user-friendly tools for creating templates to meet the diverse content needs of businesses.
• Custom Roles & Permissions: Established by the Administrator and Project Owner, it’s easy to control what users can see based on their roles within the system. There will be various system roles, but they generally include Owner, Admin, Developer, Editor, and Contributor. Owners and Admins can easily create custom roles for developers like “Create New Role” and “Update Existing Roles” using the permissions provided by the Management API. When setting up custom roles, businesses need to select all Read permissions to grant users the essential functionalities required while using the platform.
• Hygraph’s webhooks can integrate with third-party services to quickly update changes in project content in real-time.
• Scheduled Publishing allows content marketers to schedule content or campaigns for publication at a specific time in the future.
• The Rich Text Editor, sometimes called WYSIWYG (What You See Is What You Get), is available for all of Hygraph’s solutions. Businesses can add the Rich Text Editor to any content section through the Schema Builder, making it easy for content marketers to create and edit text and images flexibly.
• Localization – content localization for global marketing strategies.

Pros

• The Content Federation capability ensures that APIs can store and deliver data accurately to various different frontends.
• Customizable roles promote efficient collaboration in the workflow.
• Display content performance analytics for businesses to measure traffic and engagement.

Cons

• The API functionality is rated as somewhat slow, taking from 3 to 8 seconds.
• Many concepts and features require time and effort to grasp.

Pricing

Hygraph offers three main solution packages for businesses:

• Community: Forever free, suitable for individuals and small projects.
• Self-service: Suitable for businesses in development.
• Professional: $399 per month per project.
• Scale: $899 per month per project.
• Enterprise: Custom pricing based on specific needs, suitable for large enterprises.

Brands that use Hygraph include Samsung, Shure, Booking.com, Philips, Telenor, Ashley, Dr. Oetker, Neat, Dmarket, Flybondi.com, etc.

To learn more about Headless CMS and choose the right deployment platform, please contact SECOMM or call our hotline at (028) 7108 9908 for a free consultation.

OpenCart and Magento have consistently been pitted against each other as open-source platforms for businesses in need of building specialized eCommerce websites, particularly for enterprises and corporations. 

So, which of these open-source eCommerce platforms, OpenCart or Magento, is the right fit for your business?

OpenCart vs Magento: Overview

What is OpenCart?

OpenCart is a freely developed open-source eCommerce platform designed in PHP. It’s favored for its user-friendliness and simplicity, boasting an easy-to-navigate admin dashboard that allows product management, promotions, order processing, and reporting without requiring technical expertise.

OpenCart offers two options for businesses:

• Free Version: Ideal for businesses looking to build their website using OpenCart’s pre-existing framework.
• OpenCart Cloud: Suited for businesses seeking the expertise of OpenCart’s professional team for website development.

As per Build With data, OpenCart has been adopted by over 400,000 websites, primarily by small to medium-sized businesses in the United States, Russia, the United Kingdom, Ukraine, and Brazil.

Related Reading: What is OpenCart? Key Pros and Cons of OpenCart

What is Magento?

Magento (Adobe Commerce), much like OpenCart, is an open-source eCommerce platform developed using the PHP programming language. Magento stands as the ‘pinnacle’ among all open-source eCommerce platforms due to its comprehensive control and high scalability, offering a plethora of specialized features.

At present, Magento provides three primary editions, which are:

• Open Source: This free version boasts a wealth of exceptional features, making it suitable for businesses just starting with open-source platforms.
• Adobe Commerce (on-premise): This self-hosted version is ideal for businesses seeking the readily available features of Adobe Commerce while maintaining hosting independence.
• Adobe Commerce Cloud: This cloud-hosted version caters to businesses in need of hosting services and features offered by Adobe.

According to BuildWith, Magento supports over 160,000 websites, with significant popularity among large businesses in the United States, the United Kingdom, the Netherlands, and Germany.

Given the differences in service offerings between the paid versions of OpenCart and Magento, this SECOMM article will focus on comparing the two free versions.

Related Reading: What is Magento? Key Pros and Cons of Magento

OpenCart vs Magento: Key Similarities

License Fee

Overall, OpenCart and Magento are both open-source platforms developed using PHP. They are both robust eCommerce platforms with powerful features and a multitude of additional utilities.

The usage costs of OpenCart and Magento are quite alike, as both offer free enterprise versions that can be downloaded and installed without any charges.

Integration

Since they are open-source platforms, both possess exceptional customization capabilities for integrating third-party add-ons.

This enables businesses to effortlessly install and manage various management systems like POS, ERP, CRM, and others within a single system.

Extensions

OpenCart offers an extensive library of extensions, with approximately 13,000 extensions at your disposal. Likewise, Magento boasts a vast collection of extensions, with over 5,000 to choose from.

Both platforms enable businesses to enhance their eCommerce websites with a plethora of additional features using these extensions, eliminating the need for coding concerns.

OpenCart vs Magento: Major Differences

Admin Dashboard

OpenCart is recognized as being more user-friendly for beginners, primarily due to its intuitive interface and straightforward installation process. However, businesses should still possess a basic level of technical knowledge related to hosting, FTP (File Transfer Protocol), security upgrades, and the like.

Within the admin dashboard, users can effortlessly navigate through sections such as ‘Catalog,’ “Extensions”, “Sales”, “System”, “Reports”, and “Help”.

Magento isn’t a “playground” suited for beginners due to its intricate installation process, which demands a high level of technical expertise to set up.

While Magento 2 is considered more user-friendly than Magento 1, the admin dashboard still offers a multitude of options that can pose challenges for newcomers, especially when it comes to understanding Magento-specific terminology, resulting in a time-consuming learning curve.

User Interface

OpenCart provides around 500 themes, available in both free and paid options (ranging from $60 to $70), catering to diverse industries. This platform enables businesses to preview their website’s appearance with various themes before making a purchase. Subsequently, businesses can customize these themes according to their specific needs.

In the case of Magento, businesses have three options for creating user interfaces:

• Utilizing pre-built themes from the Magento Marketplace (ranging from $0 to $500) or theme-selling platforms like Themeforest. This choice provides cost-effective design solutions but may result in a website interface that resembles others.

• Tailoring existing themes. This option enables businesses to save costs while maintaining a unique website interface.
• Crafting a completely bespoke interface with customized themes. While this option sets a business apart from competitors, it comes with a higher price tag compared to the other two methods.

In summary, both OpenCart and Magento offer a wide selection of budget-friendly themes, but Magento allows for more extensive customization to optimize the eCommerce website’s interface.

Scalability

In terms of scalability, OpenCart is suitable for small and medium-sized business websites because it can only handle a limited number of products and transactions. On the other hand, Magento is specifically designed to manage large and complex eCommerce websites, capable of handling thousands of products and daily transactions without performance issues.

When it comes to flexibility, OpenCart provides a variety of extensions and add-ons to enhance website functionality. However, its flexibility may be somewhat constrained when dealing with intricate custom requirements. In contrast, Magento offers a higher degree of flexibility, enabling businesses to customize every aspect of their website. It boasts a comprehensive system of modules and better compatibility with third-party integrations, allowing businesses to tailor and expand their website to suit their specific needs.

Overall, Magento surpasses OpenCart in terms of scalability for eCommerce websites.

Support Community

OpenCart offers two types of support to its users:

• Community forums that enable global users to share their knowledge and experiences with OpenCart.

• Paid support services at a monthly fee of $99.

Magento provides a Help Center, but its support staff primarily focuses on Adobe Commerce, which may not fully address the needs of businesses using Open Source. However, Magento boasts a global developer community of over 13,000 individuals, making it relatively straightforward to find solutions.

Security

OpenCart doesn’t assume responsibility for the security of eCommerce websites as it operates on an open-source platform. This means that OpenCart’s code and framework are publicly available, rendering websites more susceptible to potential attacks.

In contrast, despite also being an open-source platform, Magento places a strong emphasis on security. Magento has consistently released security patches since 2015 to identify vulnerabilities. This commitment ensures that eCommerce websites built on Magento maintain a high level of security, instilling confidence in online shoppers.

Through the use of third-party tools such as Mage Report and Mage Scan, businesses can assess their security status. Additionally, Magento employs CSP (Content Security Policy), which offers a structured set of principles for restricting browser content to trusted services only. This allows browsers to determine which web tools to block and which ones to trust.

Development Cost

Even though both OpenCart and Magento are provided with free licenses, there is a significant difference in the development costs for eCommerce websites.

While Magento comes with a higher implementation cost than OpenCart, it offers a plethora of features for eCommerce websites. These include advanced search capabilities with Elasticsearch and OpenSearch, content editing tools that don’t require coding, support for categorizing a wider range of product types, and advanced shipping configuration, among others. In contrast, adding these features to OpenCart would necessitate the use of numerous extensions and increased storage resources to ensure efficient operation.

Considering the evaluations presented earlier, OpenCart proves to be a suitable choice for small and medium-sized enterprises (SMEs) seeking to establish their eCommerce websites. In contrast, Magento is an excellent fit for both SMEs and large corporations with specific and highly customizable eCommerce system requirements. Magento allows businesses to own a tailor-made system by either starting with a basic eCommerce website and gradually enhancing it or by creating a comprehensive system from the ground up.

With our extensive experience in implementing eCommerce solutions for clients across diverse countries, SECOMM comprehends the challenges and complexities that businesses encounter when selecting the ideal platform for constructing a professional eCommerce system.

Contact SECOMM today or call our Hotline at (02871089908) for a complimentary consultation.